Frequently asked questions about the Umbrella Multi-org upgrade.
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For General FAQs for Security Cloud Control navigate to General FAQs.
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What if I claimed the subscription code in Security Cloud Control instead of opening a TAC case?
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This creates a new single tenant Secure Access organization that is not linked to your Umbrella Multi-org console.
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You need to open a TAC case and ask Cisco Support to create and link a Secure Access manager organization with your Umbrella Multi-org.
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What if my policies and rules did not copy over correctly?
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Review the Umbrella DNS Upgrade guide to see how policies are structured in Secure Access. Navigate to Getting Started with Internet Access Rules.
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Review the Umbrella SIG Upgrade guide to see how policies are structured in Secure Access. Navigate to Getting Started with Internet Access Rules.
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