Explains links to Cisco-authored support documents that help resolve technical issues without requiring a support ticket.
A support document link is a resource that
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provides access to documents authored by Cisco subject matter experts
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helps resolve technical issues without requiring a support ticket, and
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offers guidance about the data to collect and add to a support ticket if escalation is needed.
Community and support escalation information
This section describes additional resources for resolving technical issues and guidance for support escalation.
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If the documents do not resolve your issue, visit the applicable Cisco Community for information and advice from fellow Cisco customers.
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If you cannot find a resolution on the Community, raise a support ticket at Cisco Support.
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When raising a support ticket, specify the support document you referred to so TAC can create an improvement request with the document owner.