Installation

This chapter explains how to install the Device Manager software.

Required Expertise

This guide is intended for Field Technicians who have basic experience operating a computer laptop.

System Requirements

This section lists the system requirements for Device Manager Release 5.1.

Laptop

The laptop running Device Manager must have the following:

  • Microsoft Windows 10, Microsoft Windows 7 Enterprise, or Microsoft Windows Professional.

  • 2 GHz or faster processor recommended

  • 2 GB RAM minimum (for potential large log file processing)

  • WiFi or Ethernet interface

  • 4 GB disk storage space

  • Windows login enabled

  • Utility-signed Certificate Authority (CA) and Client Certificate for router authentication (obtained from your IT department)

  • Customer-specific IT security hardening to keep the Device Manager laptop secure

CGR 1000

See Feature History for CGR 1000 software requirements.

IR809

See Feature History for IR800 firmware requirements.

IR500

See Feature History for IR500 firmware requirements.

IoT-FND

To work with Device Manager, IoT-FND must be Release 4.0 or greater.

Device Manager Installation


Note
Note: You must uninstall any instance of CG-DM 4.x or earlier, before you install IoT-DM on your laptop. The installer will not recognize the older installation given that the product name has changed from Cisco Connected Grid Device Manager (CG-DM) to Cisco IoT Device Manager (IoT-DM).

To install the Device Manager:

SUMMARY STEPS

  1. Double-click the Device Manager installer executable to start installation.

DETAILED STEPS

Double-click the Device Manager installer executable to start installation.

Device Manager Removal

To remove the Device Manager application, click Start > All Programs > Cisco IoT Device Manager > Uninstall Cisco IoT Device Manager , or use Uninstall or change a program from Control Panel > Programs and Features .