Cisco Prime Infrastructure 3.1 User Guide

Updating Device Inventory

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Cisco Prime Infrastructure provides two ways to discover the devices in your network:

• Quick—Allows you to quickly discover the devices in your network based on the SNMP community string, seed IP address, and subnet mask you specify. Choose Inventory > Device Management > Discovery, then click Quick Discovery. See Running Quick Discovery.
• Regular—Allows you to specify protocol, credential, and filter settings, and schedule the discovery job. You can also apply to the added devices any credential profiles you have created. See Changing Discovery Settings and Using Credential Profiles.

Changing Discovery Settings

To change the discovery settings, follow these steps:

Step 1 Choose Inventory > Device Management, then click Discovery Settings.

Step 2 Click New. Enter the settings as described in Table 3-1 .

Step 3 Click one of the following:

• Save to save the settings.
• Run Now to save the settings and immediately start the discovery job.

Related Topics

• Running Quick Discovery
• Running Discovery
• Scheduling Discovery Jobs
• Monitoring the Discovery Process
• Updating Device Inventory Manually
• Using Credential Profiles

Scheduling Discovery Jobs

To create a discovery job and then schedule it to run at a future time, follow these steps:

Step 1 Choose Inventory > Device Management, click Discovery Settings, then click New.

Step 2 Enter the required settings, then click Save.

Step 3 In the Discovery Settings, select the discovery job that you just created, then click Schedule.

Step 4 Enter the schedule information, then click Save.

Related Topics

• Running Quick Discovery
• Running Discovery
• Monitoring the Discovery Process
• Updating Device Inventory Manually
• Using Credential Profiles

Monitoring the Discovery Process

To monitor the discovery process, follow these steps:

Step 1 Choose Inventory > Device Management > Discovery.

Step 2 Select the running discovery job for which you want to see details.

Discovery Protocols and CSV File Formats

Prime Infrastructure uses the following protocols to discover devices:

• Ping Sweep
• Cisco Discovery Protocol (CDP)
• Routing Table
• Address Resolution Protocol (ARP)
• Border Gateway Protocol (BGP)
• Open Shortest Path First (OSPF)

You can import a CSV file to add data for the protocols. Table 29-1 describes the CSV file format for each of the protocols.

Note You can import a CSV file if you are using a supported version of Mozilla Firefox only.

Updating Device Inventory Manually

We recommend that you run discovery to update your device inventory. However, you can also add devices manually, if needed.

To update the device inventory manually, follow these steps:

Step 1 Choose Inventory > Device Management > Network Devices, then click Add.

Step 2 Enter the required parameters.

Step 3 Click Add to add the device with the settings that you specified.

Note As part of the SNMP read-write credential verification on the device, a log message appears in the managed device indicating there was a configuration change from the IP address of the Prime Infrastructure server during the inventory task.

Importing Device Inventory

If you have another management system to which your devices are to be imported or if you want to import a spreadsheet that contains all your devices and their attributes, you can import device information in bulk into Prime Infrastructure.

To import device inventory, follow these steps:

Step 1 Choose Inventory > Device Management > Network Devices, then click Bulk Import.

Step 2 Click the link to download a sample file that contains all of the fields and descriptions for the information that must be contained in your imported file.

Step 3 Click Browse to navigate to your file, then click Import and wait for the import to complete. (To check the status of the import, choose Administration > Job Dashboard> Jobs > User Jobs > Import).

Using Credential Profiles

Credential profiles are collections of device credentials. The credentials stored in a credential profile can include SNMP, Telnet, SSH and HTTP/HTTPS credentials. Credential profiles allow you to apply a set of credentials to a device or a group of devices, instead of entering them manually for each device.

Choose Inventory > Device Management > Credential Profiles to add, edit, delete or copy credential profiles. You can apply a credential profile during device discovery, when manually adding a device, or during bulk import of devices.

Related Topics

• Changing Discovery Settings
• Updating Device Inventory Manually
• Importing Device Inventory
• Adding Credential Profiles
• Editing Credential Profiles
• Deleting Credential Profiles
• Copying Credential Profiles.

Adding Credential Profiles

To add a credential profile, follow these steps:

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Step 1 Go to Inventory > Device Management > Credential Profiles.

Step 2 Click Add.

Step 3 Enter the Profile Name and Description under the General Parameters.

Step 4 Enter valid credentials and other values in the SNMP, Telnet/SSH and HTTP/HTTPS fields.

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Note ● For Cisco WLC only SNMP parameters are mandatory, whereas for Cisco ASR and Cisco ISR both SNMP and Telnet/SSH parameters are mandatory.

• You cannot apply a credential profile to a device unless the profile has at least an SNMP read credential.

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Step 5 Click Save Changes.

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Related Topics

• Using Credential Profiles
• Editing Credential Profiles
• Deleting Credential Profiles
• Copying Credential Profiles

Editing Credential Profiles

To edit a credential profile:

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Step 1 Go to Inventory > Device Management > Credential Profiles.

Step 2 Choose the profile and Click Edit.

Step 3 Click Profile Details and enter valid credentials and other values in the SNMP, Telnet/SSH and HTTP/HTTPS fields.

Step 4 (Optional) Click Device List to view the devices associated with the selected profile.

Step 5 Click Save to update the profile of all associated devices or Click Save and Sync to update and synchronize the devices with the updated profile.

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Note During bulk edit of devices:

• The credential profile associated with the devices with different credential profile will get lost.
• The manually updated parameters like Telnet and HTTP parameters will be applied to all of the selected devices.

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Related Topics

• Using Credential Profiles
• Adding Credential Profiles
• Deleting Credential Profiles
• Copying Credential Profiles
• Viewing Devices Associated with a Credential Profile

Troubleshooting Unmanaged Devices

A device can be unmanaged by Prime Infrastructure, as indicated in the Admin Status column in the Inventory > Device Management > Network Devices, if any of the following are true:

• You have exceeded the maximum number of managed devices allowed for your license. If you need additional information about licensing, see the following:

– Cisco Prime Infrastructure 3.0 Quick Start Guide —contains descriptions of the different licenses, how to order licenses, and license entitlement.

– Cisco Prime Infrastructure 3.1 Administrator Guide —contains information about managing licenses, troubleshooting licensing issues, and verifying license details.

• The device is enabled for switch path tracing only.
• The wrong device credentials were entered into Prime Infrastructure so that Prime Infrastructure was unable to contact the device. In this case, the Reachability column in Inventory > Device Management > Network Devices is red and indicates the device is unreachable.

If the Device Type column in the Inventory > Device Management > Network Devices, displays Unknown for a device, Prime Infrastructure does not support the device. You can check if support for that device type has been added to Prime Infrastructure by choosing Administration > Software Update, then clicking Check for Updates.