AI Troubleshooting for Industrial Networks Release Notes Release 1.0.0

Better Visibility

Ambient monitoring

Continuously monitors industrial network signals and alerts users before issues become longer outages. Receives syslog messages from supported network switches, analyzes them, and creates alert inputs for troubleshooting workflows.

Interactive network topology

Provides a searchable topology map to identify affected switches, interfaces, endpoints, and locations.

Ease of Process

Root-cause diagnosis

Correlates topology, device state, syslog, and configuration evidence to identify likely causes faster than manual investigation. Shows the network evidence used to form recommendations so users can validate findings before taking action.

Network discovery and tagging

Discovers devices and connections from a supported Cisco switch or an uploaded CSV device list, then lets users add tags and custom inventory fields.

Ease of Use

Conversational interface

Lets users ask natural-language questions about devices, connections, VLANs, and network state without signing in to switches.

OT-friendly troubleshooting

Provides plain-language guidance, topology views, asset names, and operational context for industrial network investigations.

Security

On-premises data control

Keeps customer credentials, topology, logs, configurations, and operational data on-premises. Cloud tethering is required to use the tool and supports software updates and agent operational telemetry.

Greater Control

Role-based access

Provides Admin and OT User roles. Admins maintain the application and data sources; OT Users triage alerts, investigate topology and inventory, and hand off remediation.

Endpoint offline or degraded

Port down, err-disabled port, endpoint moved, VLAN mismatch, unreachable device, duplex issues, or error issues.

Identifies access-layer symptoms and whether an endpoint is offline, moved, or unreachable.

Link, cable, and media faults

Link down or flapping, copper cable faults, fiber or SFP issues, unsupported transceivers, or degraded transceivers.

Helps determine whether a port, cable, optic, fiber module, or media path is involved.

PoE and endpoint power

PoE disabled, power budget exhausted, port power limit issue, or powered device not detected.

Identifies whether power conditions make a powered endpoint offline or unstable.

Switch power, health, and reachability

Power-supply issue, input-power loss, redundancy degraded, voltage warning, CPU pressure, memory pressure, or an unreachable switch.

Determines whether switch health, power, or reachability contributes to the issue.

Duplicate IP and L2NAT conflicts

Duplicate translated IP, L2NAT-reserved IP conflict, or multiple devices claiming the same IP.

Distinguishes expected translation behavior from addressing conflicts.

Power-loss events

Dying gasp, input-power fault, or device dark after power loss or unplugging.

Identifies equipment that may have gone offline because of power loss.

N/A

No resolved issues are reported for this first release.

N/A

No open or known issues are reported for this first release.

VMware ESXi

8.0.3 and above

Nutanix

Prism Central pc.2024.3.1 and above

Cisco Catalyst IE3100 Rugged Series switches

Supported in Release 1.0.0

Cisco Catalyst IE3100 Heavy Duty Series switches

Supported in Release 1.0.0

Cisco Catalyst IE3200 Rugged Series switches

Supported in Release 1.0.0

Cisco Catalyst IE3300 Rugged Series switches

Supported in Release 1.0.0

Cisco Catalyst IE3400 Rugged Series switches

Supported in Release 1.0.0

Cisco Catalyst IE3400 Heavy Duty Series switches

Supported in Release 1.0.0

Cisco Catalyst IE3500 Rugged Series switches

Supported in Release 1.0.0

Cisco Catalyst IE3500 Heavy Duty Series switches

Supported in Release 1.0.0

Cisco Catalyst IE9300 Rugged Series switches

Supported in Release 1.0.0

Cisco Catalyst 9300 Series switches

Supported in Release 1.0.0

Virtual machine resources

32 x86 CPU cores, 48 GB RAM, and 70 GB disk space.

Network configuration

Fixed IPv4 address with CIDR, IPv4 gateway, and comma-separated IPv4 DNS servers.

Application domain

An FQDN for the application and a private DNS record that points to the VM IPv4 address.

Cloud access

Outbound connectivity to the selected US or EU AgenticOps cloud endpoint; TCP 443 must be allowed.

Activation

Activation through Cisco SSO or a setup key, using the region and administrator account associated with the activation request.

Not applicable

First release; no earlier product release is documented.

Cisco-provided OVA (filename not specified)

Deploy AI Troubleshooting for Industrial Networks as a virtual appliance.

1.0.0