Upgrade Code for C9105/C9120/C9130 Access Points

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Updated:January 22, 2024
Document ID:218081

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    Introduction

    This document describes how to perform code upgrades for C9105/C9120/C9130 Access Points Manufactured Starting in September 2022

    Background Information

    As of September 2022, Cisco is manufacturing access points (APs) that are unable to join wireless controllers that run software released prior to August 2022. 

    For these APs to join, you must upgrade to more recent software.

    See: Field Notice 72424.

    Affected Access Points

    These AP models (Product identifiers, or PIDs) and the Version identifiers (VIDs), cannot join controllers that run Cisco software released prior to August 2022:

    • C9105AXI - VID 04 or later
    • C9105AXW - VID 02 or later
    • C9120AXI, C9120AXE - VID 07 or later
    • C9130AXI, C9130AXE - VID 03 or later

    Not all regulatory domains are affected; some PIDs in some specific domains are built only with the earlier VIDs.

    Units Affected by FN72424

    Country

    C9120

    C9130

    C9105

    AXI

    AXE

    AXP

    AXI

    AXE

    AXI

    AXW

    -H Domain
    (China + Bahrain)

    Not Affected

    Not Affected

    Not Affected

    Not Affected

    Not Affected

    Not Affected

    Not Affected

    -R (Russia)

    Not Affected

    Not Affected

    Not Affected

    Not Affected

    Not Affected

    Not Affected

    Not Affected

    -Q/Q1 (Japan)

    Not Affected

    Not Affected

    Not Affected

    Not Affected

    Not Affected

    VID 04 or later

    VID 02 or later

    All Other Reg Domains

    VID 07 or later

    VID 07 or later

    Not Affected

    VID 03 or later

    VID 03 or later 

    VID 04 or later

    VID 02 or later

    The affected APs require these controller software versions: 

    note-icon

    Note: Only registered Cisco users can access internal tools and bug information.

    Availability of Upgraded Software

    Software Train

    First Cisco.com Supported Release

    Expected Cisco.com Release Date


    Release Notes

    Software Links

    8.10

    8.10.181.0*

    September 2022

    Cisco Software Download

    17.3

    17.3.6*

    16-Sep-2022

    Cisco Software Download

    17.6

    17.6.4

    19-Aug-2022

    Cisco Software Download

    17.9

    17.9.2

    3-Nov-2022

    Cisco Software Download

    *If you have 2800/3800/4800/1562/6300 series APs and have an IPv4 path MTU that is less than 1500 bytes, between the WLC and the APs, the APs can be affected by a serious regression in 8.10.181.0 and 17.3.6. With AireOS, you need to run 8.10.182.0 (or a subsequent release); with 17.3.6, you need to load the APSP, or upgrade to 17.3.7 (or a subsequent release). See Cisco bug ID CSCwd37092.

    Tool 

    If you have an Access Point Serial Number(SN) or Product Identifier(PID), and Country/Version Identifier (VID) information, use the Bug Assistant Tool to validate the applicability of Field Notice 72424 .

    Note: Only registered Cisco users can access internal tools and information.

    Related Information

    Revision History

    Revision Publish Date Comments
    7.0
    22-Jan-2024
    Updated PII, Title, Introduction, Style Requirements, Machine Translation and Formatting.
    6.0
    07-Nov-2022
    17.9.2 CDC Release, updated information on MR8 escalation and APSP
    5.0
    26-Sep-2022
    17.3.6 is officially released. Add link for 17.9.2EFT1.
    3.0
    01-Sep-2022
    Link to applicability check tool
    2.0
    30-Aug-2022
    Correct VID info for C9105AXW.
    1.0
    24-Aug-2022
    Initial Release
    TAC Authored

    Contributed by Cisco Engineers

    • Aaron Leonard
      Cisco Customer Delivery Engineering Technical Leader

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