Contents

Introduction

Background Information

Affected Access Points

Bug Assistant Tool

Related Information

Introduction

This document describes, as of Sept. 2022, Cisco manufactures APs that cannot join wireless controllers that run software released prior to Aug. 2022.

Background Information

Some C9105AXI, C9105AXW, C9120AXI, C9120AXE, C9130AXI, C9130AXE access points that were manufactured in September 2022, or later, cannot run any software released prior to August 2022.  See Field Notice 72424.

Affected Access Points

These AP models (Product identifiers, or PIDs) and the Version identifiers (VIDs), cannot join controllers that run Cisco software released prior to August 2022:

- C9105AXI - VID 04 or later

- C9105AXW - VID 02 or later

- C9120AXI, C9120AXE - VID 07 or later

- C9130AXI, C9130AXE - VID 03 or later

Not all regulatory domains are affected; some PIDs in some specific domains are built only with the earlier VIDs.

Units Affected by FN72424

Country

C9120

C9130

C9105

AXI

AXE

AXP

AXI

AXE

AXI

AXW

-H Domain

(China + Bahrain)

Not Affected

Not Affected

Not Affected

Not Affected

Not Affected

Not Affected

Not Affected

-R (Russia)

Not Affected

Not Affected

Not Affected

Not Affected

Not Affected

Not Affected

Not Affected

-Q/Q1 (Japan)

Not Affected

Not Affected

Not Affected

Not Affected

Not Affected

VID 04 or later

VID 02 or later

All Other Reg Domains

VID 07 or later

VID 07 or later

Not Affected

VID 03 or later

VID 03 or later

VID 04 or later

VID 02 or later

The affected APs require these controller software versions:

- 8.10.181.0* or later

- 17.3.6* or later

- 17.6.4 or later

- 17.9.2 or later

Note: As of June 2024, replacement APs delivered via Return Material Authorization (RMA), for the affected PIDs, can require the newer software.

* 8.10.181.0 is deferred due to Cisco bug ID CSCwd37092.  See Recommended AireOS Wireless LAN Controller Releases.  Customers with 9800 series controllers should consult Recommended Cisco IOS XE Releases for Catalyst 9800 Wireless LAN Controllers.

Note: Only registered Cisco users can access internal tools and bug information.

Bug Assistant Tool

If you have an Access Point Serial Number (SN) or Product Identifier (PID), and Country/Version Identifier (VID) information, use the Bug Assistant Tool to validate the applicability of Field Notice 72424 .

Note: Only registered Cisco users can access internal tools and information.

Related Information

- Cisco bug ID CSCwc47544

- Field Notice 72424

- Cisco Wireless Solutions Software Compatibility Matrix

- Cisco Technical Support & Downloads