This document centralizes documentation references for Single Inbox, a feature on Unity Connection Version 8.5.1 and later that allows for Unified Messaging which allows for voice messages to be synced to Unity Connection via WebDav or Exchange Web Services (EWS) based on the version of Microsoft Exchange. There is a large quantity of documentation on Cisco.com for the Single Inbox feature but it can be difficult to find so this document aims to make it more accessible.
Here is a list of commonly-used reference terms in Single Inbox documentation.
SIB - Single Inbox
BES - BlackBerry Enterprise Server
EWS - Exchange Web Service
VMO - View Mail for Outlook
NTLMv2 - NT LAN Manager version 2
Release Notes for Unity Connection
This section provides references to release notes for different versions of Unity Connection.
This section provides links to training videos for Unity Connection Single Inbox that were produced when the feature was released. Therefore the training does not show the latest version of the feature that is available.