How can I remove local virtual account in Cisco License On-Prem (CLP) deployment?

Introduction 

This document provides a step-by-step guide for editing a name of a local Virtual Account (VA) within the Cisco License On-Prem (CLP) portal. Local Virtual Accounts allow you to organize and manage your license inventory effectively within your On-Prem deployment. 

Video

The purpose of this content is to share information for educational and/or informational use. You may choose to watch the video or read the content below-both provide the same material, so feel free to engage with whichever format you prefer.

Prerequisites 

Before you start, ensure that you have the following: 

• A Cisco Smart Account. 

• A valid Cisco.com (CCO) User ID and password with access to the relevant Smart or Virtual Account. 

• Access to Cisco License On-Prem (CLP) Portal. 

Steps 

Step 1: Access the Cisco License On-Prem (CLP) portal at: https://<IP_Address>:8443/admin/#/mainview. 

Step 2: Navigate to the Licensing workspace from the left-hand menu. 

Step 3: Select the appropriate On-Prem Account from the On-Prem Account tab. 

Step 4: Once the account is selected, additional tabs will appear in the left-hand menu. Navigate to the On-Prem Account Management Tab. 

Step 5: Select the Local Virtual Account Tab under On-Prem Account Management. 

Step 6: Select the Local Virtual Account you want to remove, then click the three-dot menu in the rightmost column of the corresponding row. 

Reference Guides:  

• How can I transfer devices from one local Virtual Account (VA) to another in Cisco License On-Prem (CLP) deployment? 

• How can I transfer licenses from one local Virtual Account (VA) to another in Cisco License On-Prem (CLP) deployment? 

Step 7: From the drop-down menu, select Remove. 

Step Results: The selected Local Virtual Account is successfully removed. 

 

Troubleshooting 

For External Customer/Partner Use Only: Follow these instructions to resolve your issue. If you need further assistance, please initiate a request for License Support via Cisco Support Case Manager.