How can I transfer licenses from one local Virtual Account (VA) to another in Cisco License On-Prem (CLP) deployment?

Introduction

This document outlines the step-by-step process for transferring one or multiple licenses from one local virtual account to another within the same On-Prem account in a Cisco License On-Prem (CLP) deployment.

Video

The purpose of this content is to share information for educational and/or informational use. You may choose to watch the video or read the content below-both provide the same material, so feel free to engage with whichever format you prefer.

Prerequisites 

Before you start, ensure that you have the following: 

• A Cisco Smart Account 

• A valid CCO User ID and password with access to the relevant Smart or Virtual Account.

• Admin access to Cisco License On-Prem (CLP) portal.

Steps

Step 1: Access the Cisco License On-Prem (CLP) portal at: https://<IP_Address>:8443/admin/#/mainview.

Step 2: Navigate to the Licensing workspace from the left-hand menu.

Step 3: Select the appropriate On-Prem Account from the On-Prem Account tab, where you have the licenses which you wish to transfer.

Step 4: Once the account is selected, additional tabs will appear in the left-hand menu. Navigate to the Licenses tab.

Step 5: You will be directed to the License Inventory page, which displays all licenses and its information associated with the selected On-Prem account.

Step 6: Select the license(s) you wish to transfer by checking the box next to the license name. You may use the Search bar or Filters to locate specific licenses.

Step 7: Initiate the transfer using one of the following methods:

• Single License: Click the three-dot icon in the rightmost column of the license row and select Edit local Virtual Account assignment.

• Multiple Licenses: Select the desired licenses and click the Edit local Virtual Account assignment button located in the top-right corner of the dashboard.

Step 8: You will be redirected to the Edit Local Virtual Account Assignment page. Select the target virtual account from the Target Virtual Account dropdown menu, specify the quantity to reassign, and click Next.

Step 9: Review the transfer details carefully and click Submit.

Step Results: A confirmation page will be displayed, indicating that the licenses have been successfully reassigned to the target local Virtual Account.

Troubleshooting 

For External Customer/Partner Use Only: Follow these instructions to resolve your issue. If you need further assistance, please initiate a request for License Support via Cisco Support Case Manager.