How can I transfer devices from one local Virtual Account (VA) to another in Cisco License On-Prem (CLP) deployment?

Introduction

This document outlines the step-by-step process for transferring one or multiple devices from one local virtual account to another within the same On-Prem account in a Cisco License On-Prem (CLP) deployment.

Prerequisites 

Before you start, ensure that you have the following: 

• A Cisco Smart Account 

• A valid CCO User ID and password with access to the relevant Smart or Virtual Account.

• Admin access to Cisco License On-Prem (CLP) portal.

Steps

Step 1: Access the Cisco License On-Prem (CLP) portal at: https://<IP_Address>:8443/admin/#/mainview.

Step 2: Navigate to the Licensing workspace from the left-hand menu.

Step 3: Select the appropriate On-Prem Account from the On-Prem Account tab, where you have the devices which you wish to transfer.

Step 4: Once the account is selected, additional tabs will appear in the left-hand menu. Navigate to the Devices tab and select Device Inventory.

Step 5: You will be directed to the Device Inventory page, which displays all devices and information associated with the selected On-Prem account.

Step 6: Select the device(s) you wish to transfer by checking the box next to the device name. You may use the Search bar or Filters to locate specific devices.

Step 7: Initiate the transfer using one of the following methods:

• Single Device: Click the three-dot icon in the rightmost column of the device row and select Edit local Virtual Account assignment.

• Multiple Devices: Select the desired devices and click the More Actions button located in the top-right corner of the dashboard and select Edit local Virtual Account assignment from the drop-down.

Step 8: You will be redirected to the Edit Local Virtual Account Assignment page. Select the target virtual account from the Target Virtual Account dropdown menu and click Next.

Step 9: Review the transfer details carefully and click Submit.

Step Results: A confirmation page will be displayed, indicating that the device(s) have been successfully reassigned to the target local Virtual Account.

Troubleshooting 

For External Customer/Partner Use Only: Follow these instructions to resolve your issue. If you need further assistance, please initiate a request for License Support via Cisco Support Case Manager.