Field Notice: FN - 72008 - Specific Releases of Cisco Unity Connection Affected by Adobe Flash End-of-Life - Software Upgrade Recommended - Software Upgrade Recommended

Notice

THIS FIELD NOTICE IS PROVIDED ON AN "AS IS" BASIS AND DOES NOT IMPLY ANY KIND OF GUARANTEE OR WARRANTY, INCLUDING THE WARRANTY OF MERCHANTABILITY. YOUR USE OF THE INFORMATION ON THE FIELD NOTICE OR MATERIALS LINKED FROM THE FIELD NOTICE IS AT YOUR OWN RISK. CISCO RESERVES THE RIGHT TO CHANGE OR UPDATE THIS FIELD NOTICE AT ANY TIME.

Revision History

Revision	Publish Date	Comments
1.0	24-Nov-20	Initial Release

Products Affected

Affected OS Type	Affected Software Product	Affected Release	Affected Release Number	Comments
NON-IOS	Unity Connection Updates	12.5	12.5(1), 12.5(1)SU1, 12.5(1)SU2
NON-IOS	Unity Connection Updates	12.0	12.0(1)SU1, 12.0(1)SU2, 12.0(1)SU3, 12.0(1)SU4
NON-IOS	Unified Communications Manager / Cisco Unity Connection Updates	UCM	11.5(1), 11.5(1)SU1, 11.5(1)SU2, 11.5(1)SU3, 11.5(1)SU3a, 11.5(1)SU3b, 11.5(1)SU4, 11.5(1)SU5, 11.5(1)SU6, 11.5(1)SU7, 11.5(2), 12.0(1), 12.0(2), 12.5(1)
NON-IOS	Unified Communications Manager / Cisco Unity Connection Updates	UCM v11	11.0, 11.0(1), 11.0(1a), 11.0(1a)SU1, 11.0(1a)SU2, 11.0(1a)SU3, 11.0(1a)SU3a, 11.0(1a)SU4, 11.5
NON-IOS	Unified Communications Manager / Cisco Unity Connection Updates	UCM v10	10.0(1), 10.0(1)SU1, 10.0(1)SU2, 10.5(1), 10.5(1)SU1, 10.5(1)SU1a, 10.5(2), 10.5(2)SU1, 10.5(2)SU10, 10.5(2)SU2, 10.5(2)SU2a, 10.5(2)SU3, 10.5(2)SU3a, 10.5(2)SU4, 10.5(2)SU4a, 10.5(2)SU5, 10.5(2)SU6, 10.5(2)SU6a, 10.5(2)SU7, 10.5(2)SU8, 10.5(2)SU9

Defect Information

Defect ID	Headline
CSCvo00196	Specific Releases of Cisco Unity Connection Affected by Adobe Flash End-of-Life Announcement

Problem Description

Cisco Unity Connection releases listed in the Products Affected section require Adobe Flash and some functionality will no longer work as of 2021-01-01.

Background

In accordance with Adobe’s End-of-Life announcement, Adobe might block Flash-based content and will no longer distribute or support Flash software after 2020-12-31. In addition, third-party software updates from operating system vendors and/or browser vendors might also block Flash-based content after 2020-12-31.

Even if Flash-based content works normally after 2020-12-31, the lack of Flash maintenance updates from Adobe introduces various levels of risk that administrators should evaluate.

Cisco has migrated from Flash to alternate technologies. Refer to the Workaround/Solution section for specific details on this product.

Problem Symptom

After 2020-12-31, if Adobe Flash-based content is blocked or if Flash cannot be downloaded or installed, affected products might lose full functionality.

If Adobe Flash-based content is enabled on a system with Flash already installed, affected products might or might not continue to operate normally after 2020-12-31, depending on the organization’s operating system and browser environments.

Cisco Unity Connection Web Inbox users will not be able to record their voice messages.

Workaround/Solution

Upgrade Cisco Unity Connection software to either Release 11.5(1)SU8 or Release 12.5(1)SU3 as soon as possible in order to avoid disruption after December 2020.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco Systems Technical Assistance Center (TAC) by one of the following methods:

• Open a service request on Cisco.com
• By email or telephone

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