Cisco MediaSense
| Status |
End of Support
EOL Details
|
|---|---|
| Series Release Date | 29-NOV-2010 |
| End-of-Sale Date | 04-OCT-2017 Details |
| End-of-Support Date | 31-OCT-2020 Details |
- US/Canada 800-553-2447
- Worldwide Support Phone Numbers
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The Cisco MediaSense product line releases, including versions 8.5, 10.0, 10.5. 11.0 and 11.5, are retired and are no longer supported.
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Latest Security Notices
- 04-Feb-2020
- 10-Mar-2017
- 30-Jan-2017
- 11-Jan-2017
- 23-Nov-2016
- 27-Sep-2016
- 03-Jun-2016
- 04-May-2016
- 02-Mar-2016
- 18-Feb-2016
Document Categories
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Data Sheets and Product Information
- Cisco MediaSense Version 11.0 Data Sheet
- Cisco MediaSense Release 9.1 Data Sheet
- Cisco MediaSense Release 8.5(4) Data Sheet
- Cisco MediaSense Release 10.0 Data Sheet
- Cisco MediaSense Release 9.0 Data Sheet
- Cisco MediaSense Version 10.5 Data Sheet
Data Sheets
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English
- End-of-Sale and End-of-Life Announcement for the Cisco MediaSense 10.x
- End-of-Sale and End-of-Life Announcement for the Cisco MediaSense 11.x
- End-of-Sale and End-of-Life Announcement for the Cisco MediaSense Release 9.x
- End-of-Sale and End-of-Life Announcement for the Cisco MediaSense Release 8.5
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Software Subscription (UCSS)
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French - Canadian
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco MediaSense 11.x
End-of-Life and End-of-Sale Notices
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Security Notices
- Field Notice: FN - 70511 - Cisco Unified Collaboration Products with VOS (RHEL), Call Home Certificate Will Expire on 2020-02-07 - Workaround Provided
- Field Notice: FN - 64244 - December 31, 2016 Leap Second Impact to Voice and Unified Communications Devices
Field Notices
- Apache Struts2 Jakarta Multipart Parser File Upload Code Execution Vulnerability Affecting Cisco Products
- Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: January and February 2017
- Multiple Vulnerabilities in Network Time Protocol Daemon Affecting Cisco Products: November 2016
- Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: September 2016
- Multiple Vulnerabilities in Network Time Protocol Daemon Affecting Cisco Products: June 2016
- Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: May 2016
- Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: March 2016
- Vulnerability in GNU glibc Affecting Cisco Products: February 2016
- Multiple Vulnerabilities in OpenSSL (January 2016) Affecting Cisco Products
- Multiple Vulnerabilities in OpenSSL (December 2015) Affecting Cisco Products
- OpenSSL RSA Temporary Key Cryptographic Downgrade Vulnerability
- Cisco MediaSense Cross-Site Request Forgery Vulnerability
- Cisco MediaSense oraservice Cross-Site Scripting Vulnerability
- Multiple Cisco MediaSense oraadmin Cross-Site Scripting Vulnerabilities
- Cisco MediaSense Sensitive Data in Query String/Cookie Vulnerability
Security Advisories, Responses and Notices
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Release and Compatibility
- Cisco MediaSense Compatibility Matrix
Compatibility Information
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Cisco MediaSense Release 11.5(1)
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Cisco MediaSense Release 11.0(1)
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Cisco MediaSense Release 10.5(1)
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Cisco MediaSense Release 10.0(1)
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Cisco MediaSense Release 8.5(3)
- Release Notes for Cisco MediaSense, Release 8.5(3) (PDF - 239 KB)
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Cisco MediaSense Release 8.5(2)
- Release Notes for Cisco MediaSense, Release 8.5(2) (PDF - 234 KB)
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Cisco MediaSense Release 8.5(1)
- Release Notes for Cisco MediaSense, Release 8.5(1) (PDF - 170 KB)
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Contact Center Solution Release Notes (from 11.0 forward)
Release Notes
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Reference
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Cisco MediaSense Release 11.5(1)
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Cisco MediaSense Release 10.5(1)
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Cisco MediaSense Release 11.0(1)
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Cisco MediaSense Release 9.0(1)
Documentation Roadmaps
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Cisco MediaSense Release 10.0(1)
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Cisco MediaSense Release 8.5(3)
- Open Source Used in Cisco MediaSense, Release 8.5(3) (PDF - 3 MB)
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Cisco MediaSense Release 8.5(2)
- Open Source Used In Cisco MediaSense, Release 8.5(2) (PDF - 470 KB)
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Cisco MediaSense Release 8.5(1)
- Open Source Used In Cisco MediaSense, Release 8.5 (PDF - 601 KB)
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Cisco MediaSense Release 11.5(1)
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Cisco MediaSense Release 11.0(1)
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Cisco MediaSense Release 10.5(1)
Licensing Information
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Design
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Cisco MediaSense Release 11.5(1)
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Cisco MediaSense Release 11.0(1)
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Cisco MediaSense Release 10.5(1)
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Cisco MediaSense Release 10.0(1)
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Cisco MediaSense Release 8.5(3)
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Cisco MediaSense Release 8.5(2)
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Cisco MediaSense Release 8.5(1)
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Contact Center Solution Design Guides (from 11.5 forward)
Design Guides
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Install and Upgrade
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Cisco MediaSense Release 8.5(3)
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Cisco MediaSense Release 8.5(2)
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Cisco MediaSense Release 8.5(1)
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Virtualization for Cisco MediaSense
Install and Upgrade Guides
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Configuration
- Troubleshoot Linux DNS for MediaSense and VOS Platforms
- Configure Selective Based Workflow for Incoming Calls on Finesse
- Configure Call Recording Using MediaSense
Configuration Examples and TechNotes
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Cisco MediaSense Release 11.5(1)
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Cisco MediaSense Release 11.0(1)
Configuration Guides
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Cisco MediaSense Release 11.5(1)
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Cisco MediaSense Release 11.0(1)
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Cisco MediaSense Release 10.5(1)
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Cisco MediaSense Release 10.0(1)
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Cisco MediaSense Release 8.5(4)
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Cisco MediaSense Release 8.5(3)
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Cisco MediaSense Release 8.5(2)
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Cisco MediaSense Release 8.5(1)
Programming Guides
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Maintain and Operate
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Cisco MediaSense Release 11.5(1)
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Cisco MediaSense Release 11.0(1)
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Cisco MediaSense Release 10.5(1)
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Cisco MediaSense Release 10.0(1)
End-User Guides
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Troubleshooting
- FAQs for Cisco MediaSense
Support FAQ
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Applicable to Multiple Releases
- Manage Recording Files on MediaSense Server With CLI
- MediaSense Missing Recorded Media Troubleshooting Tips
- Troubleshoot Media Forking from Cisco IP Phone to Media Sense
- MediaSense Version 10.5(1)SU1 In-Line Player Browser Requirements
- CUCM MediaSense Call Recording Error Troubleshooting
- MediaSense Missing Audio or Call Information
- 2vcpu_Deployment_Issue_on_UCSE-E_Server
Troubleshooting TechNotes
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