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Cisco Connected Mobile Experiences (CMX) 10 Ordering and Licensing Guide

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Updated:February 17, 2020

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    (336.2 KB)
    View with Adobe Reader on a variety of devices
Updated:February 17, 2020
 

 

Cisco DNA Spaces is the next generation of location platform available. While CMX will still be supported as per Cisco policy, investment in new features will be on Cisco DNA Spaces moving forward.

Customers can choose to deploy CMX 10 on-premises on Mobility Service Engine (MSE) 3365 hardware or virtual MSE appliance. This document details the ordering and licensing process for the CMX 10 software.

CMX is also available as a cloud-delivered software with a service (SaaS) model. Please see the CMX Cloud Data Sheet for ordering and licensing information on CMX Cloud.

To download, evaluate, and purchase the CMX software and virtual MSE:

1.     Download the CMX software from Cisco.com.

2.     Install the software on a virtual server (see the Cisco MSE data sheet for supported virtualization platforms).

3.     CMX 10 software comes with a 120-day evaluation license. After 120 days, licenses are required.

4.     To purchase licenses, order L-MSE-PAK-N and choose amount and type of licenses required. Choose L-LS- 1AP-N for base and L-AD-LS-1AP-N for advanced license

5.     Software support has to be purchased separately and is priced for license type and number of Aps

To purchase the MSE 3365 physical appliance:

1.     Select AIR-MSE-3365-K9

2.     Select software version NEW (10.x). Software comes with a built-in 120-day evaluation license. After 120 days, licenses are required

3.     To purchase licenses, order L-MSE-PAK-N and choose amount and type of licenses required. Choose L-LS- 1AP-N for base and L-AD-LS-1AP-N for advanced license

4.     Software support has to be purchased separately and is priced for license type and number of APs

5.     Hardware support is attached to the AIR-MSE-3365-K9 product ID

Ordering the Services Licenses - Which Licenses Do I Need?

Cisco CMX requires licenses to enable functionality. All licenses are per access point. There are three types of CMX licenses:

     CMX Base license provides the following services:

    Location: The ability to determine the location of Wi-Fi clients, interfering devices (such as microwaves and BLE Beacons), and calculated location for RFID tags.

    Location APIs for use by Cisco DNAC and Cisco Prime

    High Availability: Ability to run on an Active/Standby pair

     CMX Advanced license provides the following services:

    Includes all the CMX Base services - Location, Location APIs Hyperlocation and FastLocate capabilities to improve location accuracy and Latency.

    Partner stream for sending raw RSSI values of RFID tags to partner applications.

    CMX Connect: Visitor Wi-Fi onboarding platform

    CMX Analytics

    CMX Connectors

    Location and Location Analytics API for use by 3rd parties

    CMX Presence Analytics

     Note: CMX Analytics and CMX Presence Analytics cannot be used simultaneously. A CMX instance will use either location or presence.

     CMX Upgrade license provides the following services:

    This license is used to upgrade customers using CMX Base License to the level of CMX Advanced license CMX licenses are available as options under L-MSE-PAK-N in the Ordering Tool. Table 1 lists the SKUs for the various licenses.

Table 1.           Cisco CMX License SKUs

Base Location License SKU

Description

L-LS-1AP-N

CMX Base license for 1 access point

L-AD-LS-1AP-N

CMX Advanced license for 1 access point

L-UPG-LS-1AP-N

Upgrade license from CMX Base to CMX Advanced for 1 access point

CMX Scale - How Many Licenses Can I Add to CMX?

Cisco CMX 10 software can be installed on two platforms: Cisco 3365 MSE hardware appliance and the Cisco MSE Virtual Appliance (vMSE). For recommended vMSE specs, please see Cisco MSE data sheet. Table 2 lists the scalability of each of the MSEs. CMX Location computation involves calculating (x, y) location while Presence involves determining location of the nearest access point. Hyperlocation with FastLocate computes highly accurate location estimate using Angle of Arrival (AoA) technology.

Table 2.           Scaling of Cisco CMX/MSE Platform

Appliance

Presence

RSSI

Hyperlocation (includes FastLocate)

Analytics

Movement

# of Access Points

# of Unique MACs

Tracked Devices per Day

# of Access Points

# of Unique MACs

Tracked Devices per Day*

# of Access Points

# of Unique MACs

Tracked Devices per Day*

# of Zones

# of NMSP

Messages per second

MSE 3365

10,000

200,000

10,000

100,000

1000

10000

1000

2500

High-end vMSE

10,000

200,000

10,000

90,000

1000

10000

1000

2500

Standard vMSE

5,000

100,000

5,000

50,000

Not supported

Not supported

750

1500

Low-end vMSE

2,000

50,000

2,000

25,000

Not supported

Not supported

250

750

* Scaling numbers are based on typical visitor behavior (movements per second). In certain situations, the number of tracked devices may be lower.

Ordering Support for CMX 10

Hardware and software support are ordered separately. If using the MSE 3365, both hardware and software support are available. If using the vMSE, only software support is available. Table 3 lists the SKUs for MSE and CMX support.

Table 3.           MSE and CMX Support SKUs

MSE Model

SKU

Service SKU

Description

MSE 3365 hardware (physical) appliance

AIR-MSE-3365-K9

CON-SNT-AIRMSE3K

Hardware support

CMX Base license

L-LS-1AP-N

CON-ECMU-LLS1APN

Software support

CMX Advanced license

L-AD-LS-1AP-N

CON-ECMU-LADLS1PN

Software support

CMX Upgrade license (from CMX Base to CMX Advanced)

L-UPG-LS-1AP-N

CON-ECMU-LUPGLSPN

Software support

License Portability

CMX 10 licenses are portable and can be ported between different instances of CMX. A single license is required for the two servers in an active/standby pair. The same license should not be used in production concurrently on multiple, non High Availability pairs of CMX instances.

Cisco MSE Licensing help

For technical support related to licensing, contact the Cisco Technical Assistance Center (TAC) at 800 553-2447 or tac@cisco.com. For questions related to your licensing order, contact Cisco Customer Service at https://www.cisco.com/go/customerservice.

For more information

For more information about Cisco MSE, visit https://www.cisco.com/go/mse or the Cisco MSE Support site. For information on licensing please visit Cisco licensing website.

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