Experience Metrics

Understand and optimize user experience. In one place.

Use AgenticOps to transform network performance into measurable, user-centric outcomes with single-screen visibility across wired, wireless, WAN, and applications.

Read the solution overview

Cisco Meraki dashboard showing Experience Metrics: Wired connections 80%, Wireless connections 80%, Time to connect 89%.

Shift from reactive monitoring to proactive assurance

Fragmented data and siloed tools can overwhelm and frustrate IT teams. Experience Metrics consolidates and measures telemetry from the user’s perspective to help ensure consistent digital experiences over any network.

Unified visibility with AI-driven action

Unified cross-domain views

Move from siloed consoles and jumping between pages and tabs. Experience Metrics provides NetOps teams with a single dashboard that aggregates telemetry across wired and wireless LAN, in addition to WAN and applications.

Experience Metrics showing wireless client usage graph with 287 clients at 14:28 on May 5 2026, and Channel availability (above 30%) at 98.64%.

AI-powered root cause analysis

Experience Metrics transforms fragmented telemetry into real-time, user-centric views of digital experience. It reduces manual troubleshooting by automatically pinpointing specific problems such as authentication, DHCP, and DNS.

Proactive detection

Detect issues before users report them. Experience Metrics continuously and proactively measures performance against expectations, allowing for proactive optimization and remediation.

Closed-loop automation

By integrating with Cisco AI Assistant and Agentic Actions, Experience Metrics closes the loop from insight to execution, turning signals into validated outcomes that make networks more predictable, reliable, and operationally simple.

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Real-time measurement, analysis, and remediation. In a few clicks.

See how Experience Metrics streamlines diagnostics to optimize user experience.

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Explore Cisco AgenticOps

Cisco AI Assistant interface with input field "Ask the AI Assistant a question" and disclaimer "Assistant can make mistakes. Verify responses."

Agentic Actions showing active alert: Wireless connections degraded due to VLAN issue affecting 428 clients.

See Experience Metrics in action

Proactively assure end-user experiences

Learn how Experience Metrics and Cisco AgenticOps can help you move from reactively monitoring devices to managing and optimizing end-to-end digital experience.