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End-of-Life and End-of-Support Announcement for Cisco Jabber for Windows and Mac 11.9.x and 12.0.x Bulletin

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Updated:September 16, 2019

Available Languages

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  • PDF
    (288.2 KB)
    View with Adobe Reader on a variety of devices
Updated:September 16, 2019
 

 

Published Date: September 15th, 2019

Cisco announces end-of-life and end of support for version 11.9.x and 12.0.x of Cisco® Jabber for Windows and Mac https://www.cisco.com/c/en/us/products/unified-communications/jabber-windows/index.html.

Table 1.             Affected Versions

Product or Package Name

Release Version

Cisco Jabber for Windows

Client Software Version 11.9.x and 12.0.x

Cisco Jabber for Mac

Client Software Version 11.9.x and 12.0.x

Support for Affected Product

The table below indicates the timeline for ending sale and support of Jabber for Windows and Mac versions 11.9.x and 12.0.x.

Table 2.             End-of-Life Milestones

Milestone

Definition

Date

End-of-life and end-of- support announcement

The date of this notice that announces the end-of-life and end of support for Jabber for Windows and Mac versions 11.9.x and 12.0.x.

September 15, 2019

End-of-Sale Date

Jabber for Windows and Mac, versions 11.9.x and 12.0.x software downloads will no longer be available to order after this date.

September 15, 2019

Last Date of Support

Last day support will be offered for Jabber for Windows and Mac 11.9.x and 12.0.x.

March 30, 2020

Migration Path

Customers currently using Cisco Jabber for Windows and Mac 11.9.x and 12.0.x are encouraged to update to the latest Cisco Jabber version. Product information is available at: https://www.cisco.com/c/en/us/products/unified-communications/jabber-windows/index.html.

With Cisco Jabber you can quickly and easily find people, and see if and how they are available. Collaborate using instant messaging (IM), voice, high-definition video, voice messaging, desktop sharing, and conferencing. See a user's availability and click to initiate communications; chat, voice or video calls, or multiparty conferences.

Refer to the following links for more information about the Cisco Jabber for Windows and Mac:

     https://collaborationhelp.cisco.com

     https://www.cisco.com/c/en/us/support/unified-communications/jabber-windows/tsd-products-support-general-information.html

     https://www.cisco.com/c/en/us/support/unified-communications/jabber-mac/tsd-products-support-general-information.html

Ordering Information

The Ordering Guide (links below) provides an overview of the various configurations and client part numbers available for Jabber for Windows. In addition to the client licenses, phone licenses will be required to register as a softphone with Cisco Unified Communications Manager as described in the Ordering Guide.

     Ordering Guide for Cisco Unified Communications Applications:

     Cisco Unified Communications Applications Ordering Guide

     Cisco Jabber is also available in Cisco Unified Workspace Licensing (CUWL). For details please refer to the CUWL ordering:

     Ordering Guide for Cisco Unified Workspace Licensing (CUWL)

To place an order, visit the Cisco Ordering Home Page or contact your Cisco account representative.

For More Information

If you require further assistance, or if you have any further questions regarding this field notice, please contact the Cisco TAC by one of the following methods:

     Open a service request on Cisco.com

     By email

     By telephone

Learn more