End-of-Sale and End-of-Life Announcement for the Cisco HCS v10 for subscription

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Updated:September 14, 2020

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Updated:September 14, 2020

Table of Contents

 

 

Overview

EOL13548 - Amended

Cisco announces the end-of-sale and end-of-life dates for the Cisco HCS v10 for subscription. The last day to order the affected product(s) is March 2, 2021. The last day to renew or add to an existing subscription is March 2, 2021. Customers with active service contracts and subscriptions (as applicable) will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts and subscriptions (as applicable), support will be available under the terms and conditions of customers' service contract and subscription.

End-of-life milestones

Table 1.        End-of-life milestones and dates for the Cisco HCS v10 for subscription

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

September 1, 2020

End-of-Sale Date*

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

March 2, 2021

End of Change/Renewal Date*:
Subscription

The last date to Renew or Add to an existing subscription.

March 2, 2021

Last Date of Support**:
Subscription

The last date to receive applicable subscription entitlements, service and support for the product as entitled by active subscriptions and service contracts(as applicable) or by warranty terms and conditions. After this date, all subscription and support services for the product are unavailable, and the product becomes obsolete.

July 31, 2022

*The requested subscription start date needs to be on or before the End-of-Sale Date for new subscriptions, and on or before the End of Change/Renewal Date for subscription changes and renewals.
**The projected subscription term end date for new or changing subscriptions needs to be on or before the Last Date of Support.

Product part numbers

Table 2.        Product part numbers affected by this announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

A-FLEX-H-COMMON10X

Common Area v10 License (1)

A-FLEX-H-COMMON11X

Common Area v11 License (1)

-

A-FLEX-H-ER-10X

Emergency Responder v10 License (1)

A-FLEX-H-ER-11X

Emergency Responder v11 License (1)

-

A-FLEX-H-ESS-10X

Essential v10 License (1)

A-FLEX-H-ESS-11X

Essential v11 License (1)

-

A-FLEX-H-TPRM-10X

Telepresence Room v10 License (1)

A-FLEX-H-TPRM-11X

Telepresence Room v11 License (1)

-

A-FLEX-H-UCM-10X

Unified Communications Manager v10 License (1)

A-FLEX-H-UCM-11X

Unified Communications Manager v11 License (1)

-

A-FLEX-HCMF-10X

HCMF v10 License (1)

A-FLEX-HCMF-12X

HCMF v12 License (1)

-

A-FLEX-HCMF-10X-K9

HCMF SW Bundle v10 (1)

A-FLEX-HCMF-12X

HCMF v12 License (1)

-

A-HST-LIC-ER-10X

Hosted ER 10.x 911 - User License Subscription

A-HST-LIC-ER-11X

Hosted ER 11.x 911 - User License Subscription

-

A-HST-LIC-ESS-10X

Hosted Essential 10.x - License Subscription

A-HST-LIC-ESS-11X

Hosted Essential 11.x - License Subscription

-

A-HST-LIC-PS-10X

Hosted Public Space License for 10X - License Subscription

A-HST-LIC-PS-11X

Hosted Public Space License for 11X - License Subscription

-

A-HST-LIC-UCM-10X

Hosted UC Manager 10.x - User License Subscription

A-HST-LIC-UCM-11X

Hosted UC Manager 11.x - User License Subscription

-

A-HST-LIC-UCX-10X

Hosted Unity Connection 10.x - User License Subscription

A-HST-LIC-UCX-11X

Hosted Unity Connection 11.x - User License Subscription

-

A-HST-SW-NU-10X-K9

Cisco Collaboration Subscription (CCS) - Software Download

A-HST-SW-NU-11X-K9

Cisco Collaboration Subscription (CCS) - Software Download

-

A-HST-TPROOM-10X

Hosted TelePresence Room License for EntW 10.x -License Subs

A-HST-TPROOM-11X

Hosted TelePresence Room License for EntW 11.x -License Subs

-

A-SPK-AU-C-HST10

Hosted Calling C3 Version 10 and Business Messaging

A-SPK-AU-C-HST11

Hosted Calling C3 Version 11 and Business Messaging

-

A-SPK-EMP-C1-HST10

Hosted Calling C1 Version 10 and Business Messaging (1)

A-SPK-EMP-C1-HST11

Hosted Calling C1 Version 11 and Business Messaging

-

A-SPK-EMP-C3-HST10

Hosted Calling C3 Version 10 and Business Messaging

A-SPK-EMP-C3-HST11

Hosted Calling C3 Version 11 and Business Messaging

-

A-SPK-NU-C1-HST10

Hosted Calling C1 Version 10 (1)

A-SPK-NU-C1-HST11

Hosted Calling C1 Version 11 (1)

-

Product migration options

Service prices for Cisco products are subject to change after the product End-of-Sale date.

The Cisco Takeback and Recycle program helps businesses properly dispose of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: https://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For more information

For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.

For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.

To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.

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