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End-of-Sale and End-of-Life Announcement for the Cisco Business Edition 4000 Solution and Subscriptions

End-of-Life Notice

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Updated:March 2, 2021

Available Languages

Download Options

  • PDF
    (300.7 KB)
    View with Adobe Reader on a variety of devices
Updated:March 2, 2021

Table of Contents

 

 

Overview

EOL13135 - Amended

Cisco announces the end-of-sale and end-of-life dates for the Cisco Business Edition 4000 Solution and Subscriptions. The last day to order the affected product(s) is May 22, 2020. The last day to renew or add to an existing subscription is May 22, 2022 . Customers with active service contracts and subscriptions (as applicable) will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts and subscriptions (as applicable), support will be available under the terms and conditions of customers' service contract and subscription.

Customers should contact their Cisco partner to discuss migration options. Customers interested in a comprehensive cloud calling solution could consider Cisco Webex Calling. Cisco Webex Calling is available under Cisco Collaboration Flex Plan 3.0, as detailed here:

Cisco Collaboration Flex Plan 3.0 Ordering Guide:
https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html

End-of-life milestones

Table 1.      End-of-Life Milestones and Dates for the Cisco Business Edition 4000 Solution and Subscriptions

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

November 22, 2019

End-of-Sale Date*

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

May 22, 2020

End of Change/Renewal Date*
Subscription

The last date to Renew or Add to an existing subscription.

May 22, 2022

Last Date of Support**
Subscription

The last date to receive applicable subscription entitlements, service and support for the product as entitled by active subscriptions and service contracts(as applicable) or by warranty terms and conditions. After this date, all subscription and support services for the product are unavailable, and the product becomes obsolete.

May 31, 2023

Product part numbers

Table 2.      Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

A-BE4K-1YR-K9

Business Edition 4000 1 Year Subscription Top Level

No Replacement

-

-

A-BE4K-1YR-SEAT

Business Edition 4000 1 Year Seat

No Replacement

-

See the Migration Options section below for alternative products.

A-BE4K-3YR-K9

Business Edition 4000 3 Year Subscription Top Level

No Replacement

-

See the Migration Options section below for alternative products.

A-BE4K-3YR-SEAT

Business Edition 4000 3 Year Seat

No Replacement

-

See the Migration Options section below for alternative products.

A-BE4K-5YR-K9

Business Edition 4000 5 Year Subscription Top Level

No Replacement

-

See the Migration Options section below for alternative products.

A-BE4K-5YR-SEAT

Business Edition 4000 5 Year Seat

No Replacement

-

See the Migration Options section below for alternative products.

A-BE4K-DRR

BE4K Portal/SW Upgrades OA - Daily Rate Recognized Revenue

No Replacement

-

See the Migration Options section below for alternative products.

A-BE4K-IMR

BE4K License OA - Immediate Recognized Revenue

No Replacement

-

See the Migration Options section below for alternative products.

A-BE4K-PLATFORM-K9

Business Edition 4000 Appliance Licenses

No Replacement

-

See the Migration Options section below for alternative products.

A-BE4K-SUPT-BAS

Support - Basic (24X7 Tier 1 Support)

No Replacement

-

See the Migration Options section below for alternative products.

A-BE4K-SUPT-BASC

Support - Basic (24 X 7 Tier 1 Support)

No Replacement

-

See the Migration Options section below for alternative products.

Product migration options

Customers should contact their Cisco partner to discuss migration options. Customers interested in a comprehensive cloud calling solution could consider Cisco Webex Calling.  Cisco Webex Calling is available under Cisco Collaboration Flex Plan 3.0, as detailed here:
Cisco Collaboration Flex Plan 3.0 Ordering Guide
https://www.cisco.com/c/en/us/products/collateral/unified-communications/spark-flex-plan/guide-c07-744224.html

For more information

For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/en/US/products/products_end-of-life_policy.html.

For more information about the Cisco Product Warranties, go to: https://www.cisco.com/en/US/products/prod_warranties_listing.html.

To subscribe to receive end-of-life/end-of-sale information, go to: https://www.cisco.com/cisco/support/notifications.html.

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.

 

 

 

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