Cisco C9550 Series Smart Switches Ordering Guide
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The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
This document provides a detailed overview of the ordering process for the Cisco® C9550 Series Smart Switches in Cisco Commerce (CCW).
The Cisco C9550 Series platforms are high-performance fixed core and aggregation switches designed for the modern enterprise. Designed to power the AI enterprise, these switches support higher speeds such as 50G and 400G to future-proof your workplace. For more detailed information on Cisco C9550 Series Smart Switch products, visit the data sheet.
Things to know
The release of the Cisco C9550 Series Smart Switches brings notable changes to the traditional ordering process. The following is a summary of these changes.
● Unified licensing: A common license with flexible management that unlocks platform features and capabilities. These licenses can be purchased in a Cisco Networking Subscription or Enterprise Agreement.
● Unified support: Reliable product support for both software and hardware included in the license.
● Unified hardware: A single SKU for each model, regardless of region or management preference.
For additional information about the Cisco Commerce experience, go to https://apps.cisco.com/ Commerce/home.
2. Cisco C9550 Series Smart Switches
Default accessories shipped with the Cisco C9550 Series Smart Switches
By default, the Cisco C9550 Series Smart Switches ship with the following components:
● Switch unit: The selected Cisco C9550 Series model.
● Default power supply: A power supply unit based on the switch model selected.
● RFID module: An RFID module is included by default for asset tracking purposes. Customers must explicitly opt out during the ordering process if they do not wish to receive the RFID module.
● Mounting brackets: Default 19-inch brackets are included.
The following accessories and components are optional and must be explicitly selected when ordering:
● Secondary power supply: For redundancy, selection of an additional power supply is allowed.
● Power cables: A power cable must be selected for each power supply (default and optional). Specific cable types must be chosen based on regional or operational requirements.
● SSD: A solid state drive (SSD) module can be added for enhanced application hosting or storage. The SSD option must be selected during the ordering process.
● Non-standard mounting brackets: Specialized bracket kits for non-19-inch racks are not included and must be ordered separately.
The following tables outline the product IDs and product descriptions for available models of the Cisco C9550 Series Smart Switches.
Table 1. Switch ordering information
| Product ID |
Description |
Default PSU |
| C9550-24L4CD |
Cisco C9550 24x25/50G + 4x100G/ 2x400G Switch |
C9K-PWR-750WAC |
| C9550-48L4CD |
Cisco C9550 48x25/50G + 4x100G/ 2x400G Switch |
C9K-PWR-750WAC |
| C9550-96L4D |
Cisco C9550 96x25/50G + 4x400G Switch (2RU) |
C9K-PWR-1100WAC |
Table 2. Power supply ordering information
| Product ID |
Description |
| C9K-PWR-750WAC |
Cisco C9550 750W AC Power Supply |
| C9K-PWR-750WAC/2 |
Cisco C9550 750W AC Power Supply, Redundant |
| C9K-PWR-750WAC= |
Cisco C9550 750W AC Power Supply, Spare |
| C9K-PWR-1100WAC |
Cisco C9550 1100W AC Power Supply |
| C9K-PWR-1100WAC/2 |
Cisco C9550 1100W AC Power Supply, Redundant |
| C9K-PWR-1100WAC= |
Cisco C9550 1100W AC Power Supply, Spare |
The Cisco C9550 Series Smart Switches introduce a new unified licensing structure through the Cisco Networking Subscription. The Cisco Networking Subscription streamlines management of Cisco software, hardware, services, and platforms. This licensing model supports your network investment today and protects it for the future. Additionally, the Cisco Networking Subscription includes unified product support, providing a consistent and reliable customer support experience with hardware and software coverage.
A single, per-device license unlocks access to flexible management options, including Cisco Catalyst™ Center and the Cisco Meraki® dashboard. Users can mix and match how and where they wish to manage their device with flexibility and ease through a streamlined licensing structure.
Table 3. Unified licensing SKUs
| SKU |
Description |
| LIC-CS-CO-M-A |
Cisco Switching Advantage Core Fixed License, Medium |
| LIC-CS-CO-L-A |
Cisco Switching Advantage Core Fixed License, Large |
| LIC-CS-CO-XL-A |
Cisco Switching Advantage Core Fixed License, XL |
Note: For a new subscription, unified switching licenses require a term of at least 36 months.
Unified support
The Cisco Networking Subscription level includes consistent, reliable unified product support for both software and hardware. This service includes access to Cisco Communities, 24x7 Technical Assistance Center (TAC) support, major software updates, maintenance, minor software releases, digital insights, and e-learning. The Return Material Authorization (RMA) Upgrade service for hardware replacement can be added at the device level.
To learn more about what is featured in the unified support offering, please visit the Cisco Networking Subscription data sheet.
The following table provides information about the Cisco C9550 Series product warranty.
Table 4. Limited Lifetime Warranty (LLW) details
| Description |
Cisco Limited Lifetime Warranty (LLW) |
| Devices covered |
Applies to Cisco C9550 Series Smart Switches. |
| Warranty duration |
As long as the original customer owns the product. |
| End-of-life policy |
In the event of discontinuance of product manufacture, Cisco warranty support is limited to 5 years from the announcement of discontinuance. |
| Hardware replacement |
Cisco or its service center will use commercially reasonable efforts to ship a replacement part to the customer’s address of record on the next business day after issuance of a valid RMA request. Actual ship times may vary depending on customer location. Taxes and duties may apply and will be borne by the recipient of the replacement part. |
| Effective date |
Hardware warranty commences from the date of shipment to customer (and in case of resale by a Cisco reseller, not more than 90 days after original shipment by Cisco). |
| Cisco.com access |
Warranty allows guest access only to Cisco.com. |
5. How to order a Cisco C9550 Series Smart Switch
● Step 1: In CCW, search for the desired device series, C9550-SWITCH, which will then take you through a guided buying experience.
● Step 2: Choose your specific device SKU and the quantity you intended to purchase.
● Step 3: Add additional accessories, power supplies, power cables, etc.
● Step 4: Selecting the licensing option for your devices.
● Step 5: Select the license option for your devices. Only Advantage Tier available on Cisco C9550 Series Smart Switches
● Step 6: Choose the level of support desired for your devices.
● Step 7: Choose subscription details like renewal and billing frequency, and review order details.
Flexible payment options make it easier than ever to get the Cisco technology you need.
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