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EOL15661 - Amended
Cisco announces the end-of-sale and end-of-life dates for the Cisco Regional uplift pricing for XDR Essentials, Advantage, and Premier PIDs & XDR Add ons. The last day to order the affected product(s) is August 4, 2025. The last day to renew or add to an existing subscription is August 4, 2025. Customers with active service contracts and subscriptions (as applicable) will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts and subscriptions (as applicable), support will be available under the terms and conditions of customers' service contract and subscription.
To improve the ordering process for XDR, we are replacing the current add-on PIDs with new PIDs that can be used across all Routes to Market (ALC, Enterprise Agreements, and Suites). Cisco will announce the end-of-sale for the existing (legacy) al-la-carte add-on PIDs as we move forward with this replacement. Additionally, we are simplifying the ordering for XDR Essentials, Advantage, and Premier for EMEA and APJC deployments with a single global PID. Customers can now order these tiers through one PID by selecting their region of deployment directly in Security Cloud Control. Please see replacement PID options in the table below for additional information. There are no changes to the underlying product nor to customers’ ability to retain data for extended periods of time or ingest larger amounts of data per user.
Table 1. End-of-life milestones and dates for the Cisco Regional uplift pricing for XDR Essentials, Advantage, and Premier PIDs & XDR Add ons
Milestone |
Definition |
Date |
End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
May 14, 2025 |
End-of-Sale Date* |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
August 4, 2025 |
End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
August 4, 2025 |
End of Change/Renewal Date*: |
The last date to Renew or Add to an existing subscription. |
August 4, 2025 |
Last Date of Support**: |
The last date to receive applicable subscription entitlements, service and support for the product as entitled by active subscriptions and service contracts(as applicable) or by warranty terms and conditions. After this date, all subscription and support services for the product are unavailable, and the product becomes obsolete. |
August 31, 2030 |
Table 2. Product part numbers affected by this announcement
End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
Quantity Adjustment Rule* |
Adjustment Value** |
Auto Renewal*** |
MSLA-XDR-ADV-AP-F |
Cisco MSLA XDR Advantage - APJC |
MSLA-XDR-ESS-F |
Cisco MSLA XDR Essentials |
- |
Same as Current |
- |
True |
MSLA-XDR-ADV-EU-F |
Cisco MSLA XDR Advantage-EMEA |
MSLA-XDR-ADV-F |
Cisco MSLA XDR Advantage |
- |
Same as Current |
- |
True |
MSLA-XDR-ESS-AP-F |
Cisco MSLA XDR Essentials - APJC |
MSLA-XDR-ESS-F |
Cisco MSLA XDR Essentials |
- |
Same as Current |
- |
True |
MSLA-XDR-ESS-EU-F |
Cisco MSLA XDR Essentials - EMEA |
MSLA-XDR-ADV-F |
Cisco MSLA XDR Advantage |
- |
Same as Current |
- |
True |
XDR-ADV-AP |
Cisco XDR Advantage Tier subscription - APJC |
XDR-ADV |
Cisco XDR Advantage Tier subscription |
- |
Same as Current |
- |
True |
XDR-ADV-EU |
Cisco XDR Advantage Tier subscription - EMEA |
XDR-ADV |
Cisco XDR Advantage Tier subscription |
- |
Same as Current |
- |
True |
XDR-DATARET-180 |
Cisco XDR Data Retention Extension 180 Days |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
- |
- |
- |
XDR-DATARET-365 |
Cisco XDR Data Retention extension 365 days |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
- |
- |
- |
XDR-ESS-AP |
Cisco XDR Essential Tier subscription - APJC |
XDR-ESS |
Cisco XDR Essential Tier subscription |
- |
Same as Current |
- |
True |
XDR-ESS-EU |
Cisco XDR Essential Tier subscription - EMEA |
XDR-ESS |
Cisco XDR Essential Tier subscription |
- |
Same as Current |
- |
True |
XDR-ING-1GB |
Cisco XDR Data Ingest 1GB Per User/Month |
See the Product Migration Options section below for detailed information on replacing this product. |
- |
- |
- |
- |
- |
XDR-PRE-AP |
Cisco XDR Premier Tier subscription - APJC |
XDR-PRE |
Cisco XDR Premier Tier subscription |
- |
Same as Current |
- |
True |
XDR-PRE-EU |
Cisco XDR Premier Tier subscription - EMEA |
XDR-PRE |
Cisco XDR Premier Tier subscription |
- |
Same as Current |
- |
True |
The rule offers several adjustment methods:
● Same as Current: Retains the current subscription quantity.
● Multiply: Multiplies the subscription quantity by a specified value.
● Divide: Divides the subscription quantity by a specified value.
● Add: Adds a specified value to the subscription quantity.
● Exact Value: Sets a fixed, predefined quantity.
Customers looking to order Cisco XDR Addons – Data Retention & Additional Ingest should leverage the following new SKUs/PIDs on/after Aug 5th for all new or renewal À la carte orders. EA & Suites Add on PIDs will be updated on the XDR ordering guide.
● XDR-DR-180 - XDR retention of default 2GB for 180 days
● XDR-DR-365 - XDR retention of default 2GB for 365 days
● XDR-AING-90 - XDR additional GB ingestion for 90 days
● XDR-AING-180 - XDR additional GB ingestion for 180 days
● XDR-AING-365 - XDR additional GB ingestion for 365 days
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.