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EOL15691 - Amended
Cisco announces the end-of-sale and end-of-life dates for the Cisco Secure Endpoint Cloud subscription PID. The last day to order the affected product(s) is September 25, 2025. The last day to renew or add to an existing subscription is September 25, 2025 . Customers with active service contracts and subscriptions (as applicable) will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts and subscriptions (as applicable), support will be available under the terms and conditions of customers' service contract and subscription.
To improve the ordering process for Cisco Secure Endpoint Private & Public Cloud subscription, we are replacing the legacy essentials connector PID with a new PID applicable for private cloud only effective September 25th, 2025. Cisco will announce the end-of-sale for the existing PID as we move forward with this replacement. Please see replacement PID options in the table below for additional information. There are no changes to the underlying product or its features.
Table 1. End-of-life milestones and dates for the Cisco Secure Endpoint Cloud subscription PID
Milestone |
Definition |
Date |
End-of-Life Announcement Date |
The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public. |
June 25, 2025 |
End-of-Sale Date* |
The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date. |
September 25, 2025 |
Last Ship Date: |
The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time. |
September 25, 2025 |
End of Service Contract Renewal Date: |
The last date to extend or renew a service contract for the product. |
September 25, 2025 |
End of Change/Renewal Date*: |
The last date to Renew or Add to an existing subscription. |
September 25, 2025 |
Last Date of Support**: |
The last date to receive applicable subscription entitlements, service and support for the product as entitled by active subscriptions and service contracts(as applicable) or by warranty terms and conditions. After this date, all subscription and support services for the product are unavailable, and the product becomes obsolete. |
September 30, 2030 |
Table 2. Product part numbers affected by this announcement
End-of-Sale Product Part Number |
Product Description |
Replacement Product Part Number |
Replacement Product Description |
Additional Information |
AMP4E-CL-SUB |
Cisco Secure Endpoint Cloud subscription |
See Product Migration Options section for details. |
New ATO & PID |
- |
Secure Endpoint Private Cloud customers should leverage the New ATO- SEPVTCL-SEC-SUB & New PID -SE-PVTCL, which entitles customers to private cloud connector licenses. Secure Endpoint Public Cloud customers who intend to buy or renew their Essentials tier connector licenses should leverage this PID and ATO for more information.
For more information about the Cisco End-of-Life Policy, go to: https://www.cisco.com/c/en/us/products/eos-eol-policy.html.
For more information about the Cisco Product Warranties, go to: https://www.cisco.com/c/en/us/products/warranty-listing.html.
To subscribe to receive end-of-life/end-of-sale information, go to: https://cway.cisco.com/mynotifications.
Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative.