Cisco CW9800L Wireless Controller Data Sheet

Data Sheet

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Updated:November 19, 2025

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The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

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Updated:November 19, 2025
 

 

The Cisco CW9800L Wireless Controller brings wireless management to small and medium wireless networks. It can manage up to 500 Access Points (APs) and 10,000 clients while providing flexibility and scalability in building a secure and assured wireless network.

Related image, diagram or screenshot

Product overview

The Cisco CW9800L Wireless Controller brings advanced performance, security, and simplicity to small and medium-sized wireless networks. It supports up to 500 APs and 10,000 clients delivering robust, future-ready Wi-Fi for handling the latest devices, cloud-based applications, and IoT demands with ease. With enterprise-grade features in a compact form factor, it is ideal for growing businesses, educational campuses, or remote branches.

Powered by Cisco IOS® XE, the Cisco CW9800L enables seamless integration with Cisco Catalyst Center for AI-driven analytics, enhanced troubleshooting, and network automation. Security is built in, with support for WPA3, Encrypted Traffic Analytics, and Software-Defined Access, helping to safeguard users and data.

Cloud monitoring, accessible via the Meraki dashboard, provides unified visibility for easy management and troubleshooting. With application hosting and modular design, it supports next-generation use cases while maximizing investment.

The Cisco CW9800L is the ideal choice for organizations seeking intelligent, secure, and future-proofed wireless connectivity delivering enterprise innovation at the right scale for your needs.

Features and benefits

Table 1.        Features overview

Feature

Description

Chassis Height

One rack-unit (1 RU)

Processor

Intel Icelake-D LCC (8-core, 2 GHz)

Maximum number of access points

500

Maximum number of clients

10000

Maximum throughput

Up to 10 Gbps

Maximum WLANs

4096

Maximum VLANs

4096

Maximum Site Tags

250

Maximum Flex APs per site

400

Maximum policy tags

4096

Maximum RF tags

250

Maximum RF profiles

500

Maximum policy profiles

4096

Maximum Flex profiles

250

Fixed uplinks

2x 1G/10G SFP+

Redundant power supply (Optional)

CW9800L-RPS=

(Dual-input DC power sources to single adapter for power redundancy)

Maximum power consumption

90 W (with 4.5 W USB load)

Deployment modes

Centralized (local), Distributed Branch (Cisco FlexConnect®), SD-Access Wireless (fabric)

Form factor

8.5” x 9.24” x 1.58” (216 mm * 234.7 mm * 40.2 mm)

Enhanced Performance, Capacity, and Operational Efficiency

The Cisco CW9800L Wireless Controller significantly elevates the capabilities of wireless infrastructure, offering increased performance and double the capacity compared to the base C9800-L model. It supports up to 500 access points and 10,000 clients, with up to 10 Gbps backhaul throughput, making it ideal for small to medium deployments.

Beyond capacity, the CW9800L is designed for operational efficiency, operating up to 10 dB quieter than its predecessor. Its compact 1 RU form factor, combined with a dedicated rack shelf (CW9800L-RMNT=) that allows two units to occupy a single rack unit, optimizes space. This blend of higher capacity and reduced operational footprint provides substantial business value through improved network handling and lower operational costs.

     Twice the capacity and increased performance over base C9800-L

     Supports 500 APs and 10,000 clients

     Up to 10 dB quieter operation for flexible deployment

     1 RU design with dual-unit rack shelf option

The CW9800L extends its value through advanced features that bolster flexibility and reliability. It supports app hosting containers, enabling customers to deploy custom applications directly on the controller when ordered with the additional 32 GB storage option. This capability enhances network programmability and allows for tighter integration of third-party services.

The CW9800L offers a redundant power option (CW9800L-RPS=), ensuring continuous operation and minimizing service interruptions.

Platform Support

The Cisco Wireless 9800L Wireless Controller is available as a single SKU appliance:

     CW9800L

It supports Cisco Access Points from the following generations: Wi-Fi 5 Wave 2 (802.11ac Wave 2), Wi-Fi 6/6E (802.11ax), and Wi-Fi 7 (802.11be)

Image Specifications

The Cisco Wireless 9800L Controller requires minimum 17.18.2 IOS-XE release.

Product specifications

Physical Dimensions

Table 2.        Specifications of Cisco CW9800L WLC

Dimension

Value

Width

8.5 in

Depth

9.24 in

Height

1.58 in

Weight

2.1 kg or 4.6 lb

Product Components

A back of a deviceAI-generated content may be incorrect.

Figure 1.            

Front Panel

Table 3.        Front Panel Components

Label

Description

1

System LED

2

Alarm LED

3

High availability LED

4

Reset button

5

2x 1/10G SFP+ ports

6

USB C 3.0

7

Micro USB console port

8

RJ-45 redundancy port (RP)

9

RJ-45 service port (SP)

10

RJ-45 console port

 

A screen shot of a computerAI-generated content may be incorrect.

Figure 2.            

CW9800L Back Panel Components

Table 4.        Back Panel Components

Label

Description

1

Kensington lock

2

Power adapter

3

Ventilation

 

Table 5.        Ports and their Purpose

Port

Description

1x RJ-45 console port

Console port for out-of-band management.

1x Micro USB console port

Console port for out-of-band management.

1x USB 3.0 port Type C

USB 3.0 port for plugging in external memory.

1x RJ-45 management port

Management port used for out-of-band management. Also known as the service port.

1x RJ-45 redundancy port

Redundancy port used for SSO.

2x SFP+ 10G fiber ports

Ports used for sending and receiving traffic between access points and controller, northbound traffic, in-band management traffic, and wireless client traffic. Must be connected to the switch.

Front Panel LEDs

Table 6.        Definition of Front Panel LED State

LED

Color

Function

System

Solid Green

Indicates that the IOS has completed booting.

Blinking Green

Indicates that the IOS boot process is in progress.

Solid Amber

Indicates a system crash.

Blinking Amber

Indicates a secure boot failure.

Off

Indicates the system is in ROMMON boot mode.

Alarm (ALARM / ALM) LED

Solid Green

Indicates that ROMMON boot is complete.

Blinking Green

Indicates that a system image upgrade is in progress.

Solid Amber

Indicates that ROMMON boot and system boot up are active.

Blinking Amber

Indicates a temperature error or secure boot failure.

Off

HA Disable

HA LED

Solid Green

HA Active

Blinking Green

HA Standy Hot

Solid Amber

Peer not found

Slow Blinking Amber

Booted w/HA Standby Cold

Fast Blinking Amber

HA Maintenance

Red

WLC is powered on and loading bootstrap firmware (along with System LED Green and Alarm LED Solid Amber)

SFP LED

Solid Green

Indicated the Signal Detected and enable by Software

Solid Amber

Indicated the Loss of Signal

Off

Not Configured and not enable by software

Console

Solid Green (Right LED on RJ45)

USB Console Active

Solid Green (Left LED on RJ45)

RJ-45 Console Active

SP/RP LEDs

Off

No linkup

Solid Green (Right LED on RJ45)

Linkup

Blinking Green (Left LED on RJ45)

Activity

Technical specifications

Table 7.        Specifications

 

Specification

Wireless

IEEE 802.11a, 802.11b, 802.11g, 802.11d, WMM/802.11e, 802.11h, 802.11n, 802.11k, 802.11r, 802.11u, 802.11w, 802.11ac Wave1 and Wave2, 802.11ax, 802.11be

Wired, switching, and routing

IEEE 802.3 10BASE-T, IEEE 802.3u 100BASE-TX, 1000BASE-T, 1000BASE-SX, 1000-BASE-LH, IEEE 802.1Q VLAN tagging, IEEE 802.1AX Link Aggregation, 802.3ae

Data Standards Requests For Comments (RFCs)

Security standards

  RFC 768 User Datagram Protocol (UDP)
  RFC 791 IP
  RFC 2460 IPv6
  RFC 792 Internet Control Message Protocol (ICMP)
  RFC 793 TCP
  RFC 826 Address Resolution Protocol (ARP)
  RFC 1122 Requirements for Internet Hosts
  RFC 1519 Classless Interdomain Routing (CIDR)
  RFC 1542 Bootstrap Protocol (BOOTP)
  RFC 2131 Dynamic Host Configuration Protocol (DHCP)
  RFC 5415 Control and Provisioning of Wireless Access Points (CAPWAP) Protocol
  RFC 5416 CAPWAP Binding for 802.11
  IEEE 802.11i (WPA2, RSN)
  Wi-Fi Protected Access 3 (WPA3)
  RFC 1321 MD5 Message-Digest Algorithm
  RFC 1851 Encapsulating Security Payload (ESP) Triple DES (3DES) Transform
  RFC 2104 HMAC: Keyed-Hashing for Message Authentication
  RFC 2246 TLS Protocol Version 1.0
  RFC 2401 Security Architecture for the Internet Protocol
  RFC 2403 HMAC-MD5-96 within ESP and AH
  RFC 2404 HMAC-SHA-1-96 within ESP and AH
  RFC 2405 ESP DES-CBC Cipher Algorithm with Explicit IV
  RFC 2407 Interpretation for Internet Security Association Key Management Protocol (ISAKMP)
  RFC 2408 ISAKMP
  RFC 2409 Internet Key Exchange (IKE)
  RFC 2451 ESP CBC-Mode Cipher Algorithms
  RFC 3280 Internet X.509 Public Key Infrastructure (PKI) Certificate and Certificate Revocation List (CRL) Profile
  RFC 4347 Datagram Transport Layer Security (DTLS)
  RFC 5246 TLS Protocol Version 1.2
  RFC 8446 TLS Protocol Version 1.3

Encryption

  Advanced Encryption Standard (AES): Cipher Block Chaining (CBC), Counter with CBC-MAC (CCM), Counter with CBC Message Authentication Code Protocol (CCMP)
  Data Encryption Standard (DES): DES-CBC, 3DES
  Secure Sockets Layer (SSL) and Transport Layer Security (TLS): RC4 128-bit and RSA 1024-and 2048-bit
  DTLS: AES-CBC
  IPsec: DES-CBC, 3DES, AES-CBC (Supported only for FIPS use cases)

Authentication, Authorization, and Accounting (AAA)

  IEEE 802.1X
  RFC 2548 Microsoft Vendor-Specific RADIUS Attributes
  RFC 2716 Point-to-Point Protocol (PPP) Extensible Authentication Protocol (EAP)-TLS
  RFC 2865 RADIUS Authentication
  RFC 2866 RADIUS Accounting
  RFC 2867 RADIUS Tunnel Accounting
  RFC 2869 RADIUS Extensions
  RFC 3576 Dynamic Authorization Extensions to RADIUS
  RFC 5176 Dynamic Authorization Extensions to RADIUS
  RFC 3579 RADIUS Support for EAP
  RFC 3580 IEEE 802.1X RADIUS Guidelines
  RFC 3748 Extensible Authentication Protocol (EAP)
  Web-based authentication
  TACACS support for management users

Management

  Simple Network Management Protocol (SNMP) v1, v2c, v3
  RFC 854 Telnet
  RFC 1155 Management Information for TCP/IP-based Internets
  RFC 1156 MIB
  RFC 1157 SNMP
  RFC 1213 SNMP MIB II
  RFC 1350 Trivial File Transfer Protocol (TFTP)
  RFC 1643 Ethernet MIB
  RFC 2030 Simple Network Time Protocol (SNTP)
  RFC 2616 HTTP
  RFC 2665 Ethernet-Like Interface Types MIB
  RFC 2674 Definitions of Managed Objects for Bridges with Traffic Classes, Multicast Filtering, and Virtual Extensions
  RFC 2819 Remote Monitoring (RMON) MIB
  RFC 2863 Interfaces Group MIB
  RFC 3164 Syslog
  RFC 3414 User-Based Security Model (USM) for SNMPv3
  RFC 3418 MIB for SNMP
  RFC 3636 Definitions of Managed Objects for IEEE 802.3 MAUs
  RFC 4741 Base NETCONF protocol
  RFC 4742 NETCONF over SSH
  RFC 6241 NETCONF
  RFC 6242 NETCONF over SSH
  RFC 5277 NETCONF event notifications
  RFC 5717 Partial Lock Remote Procedure Call
  RFC 6243 With-Defaults capability for NETCONF
  RFC 6020 YANG
  Cisco private MIBs

Management interfaces

  Web-based: HTTP/HTTPS
  Command-line interface: Telnet, Secure Shell (SSH) Protocol, serial port
  SNMP
  NETCONF

Environmental conditions supported

Operating temperature:

  32° F to 104° F (0° C to 40° C)

Storage temperature:

  –13° F to 158° F (–25° C to 70° C)

Operating humidity:

  5%-95% RH non-condensing

Storage humidity:

  0%-95% RH non-condensing

Altitude:

  Operational altitude: 0 to 10,000 ft (3048 m) at 86° F/30° C
  Nonoperating altitude: TBD

Electrical input:

  AC input frequency range: 50 to 60 Hz
  AC input voltage: 100 to 240 VAC

Maximum power consumption:

  CW9800L max measured power = 90 W (with 4.5 W USB load)

Maximum heat dissipation:

  CW9800L: 307.2 Btu/hr (with 4.5 W USB load)

Sound power level measure:

  Normal up to 25.6C (78.8F):                   29.5 bBA
  Elevated 26 to 39C (79-102F):              37.4 dBA
  High 40-49C (104-122F):                      43.8 dBA
  Max 50C+ (122F+):                                  47.3 dBA

Power adapter:

  Input power: 100 to 240 VAC; 50/60 Hz

Regulatory compliance

Safety:

  UL/CSA 60950-1
  IEC/EN 60950-1
  AS/NZS 60950.1
  CAN/CSA-C22.2 No. 60950-1

EMC - Emissions:

Class A

  FCC 47CFR15
  AS/NZS CISPR 22
  CISPR 22
  EN55022/EN55032 (EMI-1)
  ICES-003
  VCCI
  KN 32 (EMI-2)
  CNS-13438

 

EMC – Emissions:

  EN61000-3-2 Power Line Harmonics (EMI-3)
  EN61000-3-3 Voltage Changes, Fluctuations, and Flicker (EMI-3)

Table 8.        Supported SFPs

Type

Modules supported

1G SFP

GLC-TE

GLC-LH-SMD

GLC-SX-MMD

10G SFP

SFP-10G-SR

SFP-10G-SR-S

SFP-10G-LR

SFP-10G-LR-S

SFP-H10GB-CU2.5M

SFP-H10GB-CU3M

SFP-H10GB-CU5M

SFP-H10GB-ACU7M

SFP-H10GB-ACU10M

Finisar-LR (FTLX1471D3BCL)

Finisar-SR (FTLX8574D3BC)

SFP-10G-AOC1M

SFP-10G-AOC2M

SFP-10G-AOC3M

SFP-10G-AOC5M

SFP-10G-AOC7M

SFP-10G-AOC10M

SFP-10G-SR-I

SFP-10G-ZR-I

SFP-10G-BXD-I

SFP-10G-BXU-I

Software requirements

Table 9.        Software Requirements

Feature

Description

Software

Cisco IOS XE Software version 17.18.2 or later

Ordering information

Table 10.     Ordering information

Type

Part #

Product Description

Controller

CW9800L

Cisco CW9800L Wireless Controller

Accessories, Spare

CW9800L-RPS=

Power Supply with Redundancy

Power Adapter

C9800-AC-110W

Single output 12 V DC, 110 W 120/240 V AC adapter, shipped by default

Warranty information

Find more warranty information on Cisco.com at the Product Warranties page.

Cisco 1-year limited hardware warranty terms

The following are terms applicable to your hardware warranty. Your embedded software is subject to the Cisco General Terms and/or any Supplemental General Terms or specific software warranty terms for additional software products loaded on the device.

Duration of hardware warranty: One (1) year

Replacement, repair, or refund procedure for hardware: Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten (10) working days after receipt of the RMA request. Actual delivery times may vary depending on customer location.

Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.

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