Table Of Contents
System Release Notes for IP Telephony: Unified
Communications System, Release 7.1(2)Cisco Unified Communications Manager
Cisco Unified Personal Communicator
Cisco UC Integration™ for Microsoft Office Communicator
Cisco Unified Videoconferencing 3545 Media Conferencing Unit (MCU)
Cisco Unified IP Phone Support
Cisco Unified Mobility Advantage/Mobile Communicator
Internet Protocol Version 6 (IPv6)
Cisco Adaptive Security Appliance 5540 Services
Cisco Catalyst 6500 Series Firewall Services Module (FWSM)
Cisco Unified Operations Manager
Cisco Unified Provisioning Manager
Cisco Unified Service Statistics Manager
Latest Software Upgrades and Licenses
12.4(24)T memory fragmentation causing failed calls (CSCsy34772)
HP SCSI Hard Drive Firmware Update
Unity deployment with multiple exchange server does not work with CUPM (CSCso65108)
Unable to provision trunks, MGCP GW, VM ports and Media resources (CSCso66982)
High CPU Utilization Causing Call Failures (CSCsr56225)
Obtaining Documentation, Obtaining Support, and Security Guidelines
System Release Notes for IP Telephony: Unified
Communications System, Release 7.1(2)
Contents
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Latest Software Upgrades and Licenses
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Overview
It is standard methodology for Cisco Systems to perform system-wide testing of the Cisco Unified Communications family of products, supplementing the product-level testing performed on each Cisco Unified Communications product. This document provides release notes for the testing conducted on systems composed of the following types of components:
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The focus of this document is on the IP telephony components of Cisco Unified Communications system testing. IP contact center and IP small and medium business components have also been tested. For additional information on contact center components, see:
http://www.cisco.com/iam/unified/ipcc701/index.htmFor additional information on small and medium business components, see:
http://www.cisco.com/iam/unified/ipt701/SMB/index.htmA major deliverable of the System Release and Cisco Unified Communications testing is a recommendation of compatible software releases for customers that have been verified by the testing teams. The recommendations are not exclusive and are in addition to interoperability recommendations for each of the individual voice application or voice infrastructure products. For information on component software releases for Unified Communications Release 7.0(1), see System Requirements. Software compatibility for all Unified Communications system releases, as well as updated compatibility information for this release, is available from the Cisco Unified Communications Compatibility Tool at:
http://tools.cisco.com/ITDIT/vtgscaTested Functionality
The system-wide testing of IP telephony functionality for Cisco Unified Communications Release 7.1(2) included the following direct and upgrade paths:
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http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC7.0.1/release_notes/rnipt701.html•
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC6.1.1/release_notes/rnipt611.html•
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC6.1.1/release_notes/rnipt611.html•
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC5.1.1/release_notes/rnipt511.html•
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For a list of the target Cisco Unified Communications Release 7.1(2) versions that the main components were upgraded to, see Software Version Matrix. For System upgrade procedures, see the System Installation and Upgrade Manual for IP Telephony at:
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC7.0.1/ipt_system_inst_upg/suimt.pdfThe following new or changed functionalities were tested in Unified Communications release 7.1(2) for the enterprise and mid market test environments:
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New and Changed Features
This release, 7.1(2) of Cisco Unified Communications includes the following new or upgraded significant components since Release 7.0(1):
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For information on components versions that is not changed in Unified Communications Manager Release 7.1(2), refer to the System Release Notes for IP Telephony: Cisco Unified Communications System, Release 7.0(1):
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC7.0.1/release_notes/rnipt701.html
The following sections list the features of each new or upgraded component tested in this release.
Cisco Unified Communications Manager
Unified Communications Manager Release 7.1(2a) includes the following changes and updates to functionality:
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For a detailed description of these and other new features and functionality, see Release Notes for Cisco Unified Communications Manager Release 7.1(2a) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/7_1_2/cucm-rel_notes-712a.html
Cisco Unified Presence
Unified Presence Server Release 7.0(4) includes the following changes and updates to functionality:
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For a detailed description of these features and functionality, see the Release Notes for Cisco Unified Presence Release at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cups/7_0_4/rel_notes/cup7xrn.html
Cisco Emergency Responder
Cisco Unified Communications system release 7.1(2) supports Cisco Emergency Responder 7.0(3a).
For a detailed description of the features and functionality, see the Release Notes for Cisco Emergency Responder Release 7.0(3a) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cer/7_0/english/release/notes/cer_703.html
Cisco Unified SIP Proxy
Cisco Unified SIP Proxy is designed to help connect and manage SIP networks. The Cisco Unified SIP Proxy module is designed to be an integrated solution in Cisco 3800 Series Integrated Services Routers (Cisco ISRs). The module provides multiple features including name resolution, routing, scalability, and high availability.
Cisco Unified SIP Proxy Release 1.1.3 includes the following changes and updates to functionality:
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For a detailed description of these features and functionality, see the Release Notes for Cisco Unified SIP Proxy 1.1.3 at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cusp/rel1_1_3/release/notes/cuspr113.html
Cisco Unity Express
Cisco Unity Express Release 7.1 includes the following changes and updates to functionality:
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For a detailed description of these features and functionality, see Release Notes for Cisco Unity Express Release 7.1 at:
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/prod_release_notes_list.html
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Cisco Unity Connection
Cisco Unity Connection Release 7.1(2a) includes the following changes and updates to functionality:
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For a detailed description of existing features and functionality, see Release Notes for Cisco Unity Connection Release 7.1(2a) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/release/notes/712cucrn.html
Cisco Unified MeetingPlace
Cisco Unified Communications MeetingPlace 7.0 MR1 includes the following changes and updates to functionality:
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For a detailed description of these features and functionality, see Release Notes for Cisco Unified Communications MeetingPlace Release 7.0 at:
http://www.cisco.com/en/US/docs/voice_ip_comm/meetingplace/7x/english/ReleaseNotes/mp70rn.html
Cisco IP Communicator
Cisco IP Communicator Release 7.0(2) does not include any new features or functionality from Release 7.0(1).
For a detailed description of IP Communicator Release 7.0 features and functionality, see Release Notes for Cisco IP Communicator Release 7.0 at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/7_0/english/release/notes/CIPC70_RN.html
Cisco Unified Personal Communicator
Cisco Unified Personal Communicator 7.0(2) includes the following new features:
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For more information on Cisco Unified Personal Communicator, see the Release Notes for Cisco Unified Personal Communicator Release 7.0 and 7.0(2) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cupc/7_0/english/release/notes/ol15710.html
Cisco UC Integration™ for Microsoft Office Communicator
Cisco Unified Communications Integration™ for Microsoft Office Communicator provides seamless collaboration with Cisco Unified Communications and Microsoft instant messaging (IM) and Presence capabilities.
It extends proven Cisco Unified Communications services to Microsoft Office Communicator with a single easy-to-manage communications platform. This provides interoperability with Microsoft Office Communicator Server 2007 (OCS) and Microsoft Office Communicator (MOC) client. Cisco UC Integration™ for Microsoft Office Communicator uses the Client Services Framework (CSF) and incorporates it into a tab integration of Microsoft Office Communicator. This tab integration allows for the use of audio telephony of existing Cisco Unified Communications Manager endpoints, acting both as a softphone (softphone mode) and controlling a Cisco Unified IP Phone (desk phone mode).
For a detailed description of Cisco Unified Communications Integration™ for Microsoft Office Communicator Release 7.1 features and functionality, see Release Notes for Cisco Unified Communications Integration for Microsoft Office Communicator Release 7.1 at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucimoc/7_1/english/release/cucimocReleaseNote71.html
Cisco Unified Videoconferencing 3545 Media Conferencing Unit (MCU)
The Cisco Unified Videoconferencing 3500 Series products are multipoint video conferencing and media processing systems that provide extensive audio and video processing capabilities and web-based conference monitoring and management. They support a wide range of telephony protocols and media communication networks and are interoperable with other video conferencing network devices.
Cisco Unified Videoconferencing 3500 Gateway Release 5.7 introduces these features:
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For more detailed information, see the Release Notes for Cisco Unified Videoconferencing 3500 Release 5.5 at:
http://www.cisco.com/en/US/docs/video/cuvc/5_7/gateway/release/notes/cuvcgwv57rn.html
Cisco Unified IP Phone Support
The following features and functionality are introduced in phone firmware release 8.5(2):
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For more information on Cisco Unified IP Phone models, see the appropriate release notes at:
http://www.cisco.com/en/US/products/hw/phones/ps379/prod_release_notes_list.html
Cisco Unified Mobility Advantage/Mobile Communicator
Cisco Unified Mobility Advantage Release 7.0(2) includes the following new features:
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For more information on the features see the product datasheets at:
http://www.cisco.com/en/US/products/ps7271/prod_literature.html
For more information, see Cisco Unified Mobility Advantage and Cisco Unified Mobile Communicator 7.0 Release Notes at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cuma/7_0/english/release/notes/CUMA_70_RN.html
Internet Protocol Version 6 (IPv6)
Cisco Unified Communications Manager 7.1(2) supports a very specific implementation of IPv6 which may or may not meet enterprise customer requirements. Therefore, we require that enterprise customers interested in deploying IPv6 in their lab or production environments utilize the Controlled Release Process as below:
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General queries about the Controlled Release Process for Unified Communications Manager 7.1(2) may also use the email alias listed above.
Cisco Adaptive Security Appliance 5540 Services
Cisco Adaptive Security Appliance (ASA) 5540 Series Release 8.2 introduces the following new features and functionality:
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For additional information on features and functionality, see Cisco ASA 5500 Series Release Notes Version 8.2 at:
http://www.cisco.com/en/US/docs/security/asa/asa82/release/notes/asarn82.html
Cisco Catalyst 6500 Series Firewall Services Module (FWSM)
Cisco Catalyst 6500 Series Firewall Services Module Release 4.0(4) introduces the following new features and functionality:
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For additional information, see the Release Notes for the Catalyst 6500 Series and Cisco 7600 Series Firewall Services Module, 4.0(4) at:
http://www.cisco.com/en/US/docs/security/fwsm/fwsm40/release/notes/fwsmrn40.html
Cisco IOS 12.4(15)T7
This section describes new and changed features in Cisco IOS Release 12.4(15)T7. Some features may be new to Cisco IOS Release 12.4T but were released in earlier Cisco IOS software releases. Some features may have been released in earlier Cisco IOS software releases and have been changed in Cisco IOS Release 12.4(15)T7.
IOS Software Release 12.4(15)T7 includes the following hardware changes and updates to functionality since Release 12.4(15)T:
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For a detailed description of Cisco IOS Release 12.4(15)T7 features and functionality, see Cross-Platform Release Notes for Cisco IOS Release 12.4T, Part 3: New Feature Descriptions and Important Notes at:
http://www.cisco.com/en/US/docs/ios/12_4t/release/notes/124TNEWF.html
Cisco IOS Release 12.4(15)T7 was tested on Cisco 37xx Series voice gateways and gatekeepers and on the Cisco Communications Media Module in IP Telephony environment. Cisco IOS Software Release 12.4(15)T will be the last Cisco IOS T release for several Cisco hardware platforms. The following platforms will be supported by Release 12.4(15)T7 and higher releases through regularly scheduled software maintenance rebuilds and bug fix support until the end of software maintenance date for the respective platform is reached.
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Cisco IOS 12.4(24)T1
In Cisco Unified Communications System Release 7.1(2), the latest Cisco IOS Release 12.4(24)T1 has the following changes and updates to functionality since it previous release:
This section describes new and changed features in Cisco IOS Release 12.4(24)T1.
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For a detailed description of Cisco IOS Release 12.4(24)T features and functionality, see Cross-Platform Release Notes for Cisco IOS Release 12.4T, Part 3: New Feature Descriptions and Important Notes at: http://www.cisco.com/en/US/docs/ios/12_4t/release/notes/124TNEWF.html
Cisco IOS 12.4(23) Mainline
The majority of Cisco Unified Communications Release 7.1(2) system testing was performed using Cisco IOS Release 12.4(24)T1. However, automated testing of basic call functionality and additional load testing were performed using the Cisco IOS Release 12.4(23) Mainline. Because Cisco IOS Mainline releases do not support many of the calling features found in Cisco IOS T releases, this additional testing involved only basic call functionality between IP phones and IP phones to PSTN endpoints.
Testing was performed using the following voice/data gateways:
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To compare the differences in features and functionality between 12.4(24)T1 and 12.4(23), you can use Feature Navigator, a web-based tool. To access Feature Navigator, you must have an account on Cisco.com. If you have forgotten or lost your account information, e-mail the Contact Database Administration group at cdbadmin@cisco.com. If you want to establish an account on Cisco.com, go to:
https://tools.cisco.com/RPF/register/register.do and follow the directions.
You can access Feature Navigator at the following URL:
http://www.cisco.com/go/fnClick Compare Images and enter the following values in the popup window:
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For a detailed description of Cisco IOS Release 12.4(23) features and functionality, see Cross-Platform Release Notes for Cisco IOS Release 12.4, Part 3: New Feature Descriptions and Important Notes at:
http://www.cisco.com/en/US/products/ps6350/prod_release_notes_list.html
Cisco Unified Operations Manager
Cisco Unified Operations Manager 2.2 includes the following new features:
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For additional information on features and functionality, see Release Notes for Cisco Unified Operations Manager 2.2 at:
http://www.cisco.com/en/US/products/ps6535/prod_release_notes_list.html
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Cisco Unified Service Monitor
For details on the new features and functionality for Cisco Unified Service Monitor 2.2, see Release Notes for Cisco Unified Service Monitor 2.2 at:
http://www.cisco.com/en/US/products/ps6536/prod_release_notes_list.html
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Cisco Unified Provisioning Manager
Cisco Unified Provisioning Manager 1.3.1 includes the following new features:
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For information on features and functionality, see Release Notes for Cisco Unified Provisioning Manager 1.3.1 at:
http://www.cisco.com/en/US/docs/net_mgmt/cisco_unified_provisioning_manager/1.3.1/release/notes/PM131RN.html
Cisco Unified Service Statistics Manager
For information on features and functionality, see Release Notes for Cisco Unified Service Statistics Manager 1.2 at:
http://www.cisco.com/en/US/products/ps7285/prod_release_notes_list.html
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System Requirements
This section provides information about the software versions of the Cisco and third-party components and the firmware versions of the Cisco Unified IP phones used in system-wide testing of Cisco Unified Communications Release 7.1(2). This section contains the following information:
End-of-Sale Components
The following components have reached end-of-sale (EOS) status but are still supported, and since they may be present in existing customer deployments, remained installed in the test bed sites for this Cisco Unified Communications release:
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The EOS date is the last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale. There is also an end-of-life (EOL) cycle that is a process that guides the final business operations associated with the product life cycle.
The EOL process consists of a series of technical and business milestones and activities that, once completed, make a product obsolete. Once obsolete, the product is not sold, manufactured, improved, repaired, maintained, or supported.
For information about recommended replacements, see the comprehensive list of announcements at End-of-Life and End-of-Sale Products at the following URL:
http://www.cisco.com/en/US/products/prod_end_of_life.html
For information on specific products, choose a product from the following URL:
http://www.cisco.com/web/psa/products/index.html
Then click on the End-of-Life and End-of-Sale Notices link in the Product Literature box.
For an overview of the Products and Services EOL policy, see the information at the following URL:
http://www.cisco.com/en/US/products/products_end-of-life_policy.html
Deployment Considerations
The tables in this section list the recommended software and firmware releases based on Cisco Unified Communications Release 7.1(2). Note that not every rebuild is tested as part of Cisco Unified Communications. Therefore, additional regression testing in a customer or Cisco-specific certification lab is recommended before deployment.
When deploying IP Communications in a customer environment, please remember the following:
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Software Version Matrix
Table 1 lists the software release versions of both Cisco and third-party components used in the Cisco Unified Communications Release 7.1(2) system test.
Table 1 Software Release Versions in Cisco Unified Communications Release 7.1(2) for IP Telephony
Call Control
Cisco Unified Communications Manager
7.1(2a)
Cisco Unified Communications Manager Business Edition
7.1(2a)
Cisco Unified Communications Manager Express
7.1/IOS 12.4(24)T1
Cisco Unified Survivable Remote Site Telephony (SRST)
7.1/IOS 12.4(24)T1
Contact Center
Cisco Unified Contact Center Express
7.0(1)SR3
Cisco Unified Contact Center Express—Operating System
Windows 2003 version:
2003.1.4a SR6Applications
Cisco Unified Presence
7.0(4)
Cisco Emergency Responder
7.0(3a)
Cisco Unified Application Environment
2.5(1)
Cisco Unified PhoneProxy
Bundled with ASA 8.2
Cisco Unified Enterprise Attendant Console
3.0.2
Cisco Unified Business Attendant Console and Unified Department Attendant Console
3.0.2
Conferencing
Cisco Unified MeetingPlace—Operating System
Windows 2003 version: 2003.1.4a SR6
Cisco Unified MeetingPlace Application Server
7.0.2.14
Cisco Unified MeetingPlace Web Conferencing
7.0.2.4
Microsoft Outlook for Cisco Unified MeetingPlace Release 7.0
7.0.2
Jabber for Cisco Unified MeetingPlace Release 7.0
7.0.2.3
IBM Lotus Notes for Cisco Unified MeetingPlace Release 7.0
7.0.2
Microsoft Office Communicator for Cisco Unified MeetingPlace Release 7.0
7.0.2.1
Cisco Unified Media Server for 3545 (video)
5.3.3.0.45A
Cisco Unified Media Server for 3545 (audio)
6.1.0.0.16
Cisco Unified MeetingPlace Express
2.1.1.2
Cisco Unified Videoconferencing 3540 PRI Gateway
5.6.1.1.13
Cisco Unified Videoconferencing 3545 Media Conferencing Unit (MCU)
5.7
Cisco Unified Videoconferencing 3521and 3522 BRI Gateways
5.0.0.0.22
Voice Mail and Unified Messaging
Cisco Unity
7.0(2)
Unity-CM TSP
8.3(1)
Cisco Unity—Microsoft Exchange
Microsoft Exchange 2003 SP2 (on Cisco Unity and partner Exchange servers) and Microsoft Exchange 2007 SP1 or Exchange 2003SP2 (on other message store servers)
Cisco Unity—IBM Lotus Domino
7.0 with DUC 1.2.3
Cisco Unity Connection
7.1(2a)
Cisco Unity Express
7.1
Cisco Unified Messaging Gateway
1.0(2)
Endpoints and Clients
Cisco Unified IP Phones models 3911, 7902G, 7905G, 7906G, 7911G, 7912G, 7920, 7921G, 7931, 7935, 7936, 7937G, 7940G, 7941G, 7942G, 7945G, 7960G, 7961G, 7962G, 7965G, 7970G, 7971G, 7975G, 7985G
Firmware 8.5.2
Bundled with Unified Communications Manager
See Firmware Version MatrixCisco Unified IP Phones models 6921, 6941, 6961 1
Firmware 8.5.1
Cisco IP Communicator
7.0.2
Cisco Unified Personal Communicator
7.0.2
Cisco UC Integration™ for Microsoft Office
Communicator7.1
Cisco Unified Video Advantage
2.1.1
Wireless and Mobility
Cisco Aironet Access Point (AP) 1200G
12.4(18)JA1
Cisco Unified Mobility Advantage
7.0(2)
Cisco Unified Mobile Communicator
7.0(7)
Security
Cisco Adaptive Security Appliance ASA 5500 Series
8.2(1)
Cisco Catalyst 6500 Series Firewall Services Module (FWSM)
4.0(4)
Cisco Intrusion Prevention System (AIP-SSM, IDSM-2, IPS-4200, etc)
6.1(1)E2
Signature: S359.0
Cisco NAC Appliance (Clean Access)
4.2
Management Center for Cisco Security Agents
5.2.0.272
Cisco Security Agent for Cisco Unified Contact Center Express
5.2.0.272-3.1.2
Cisco Security Agent for Cisco Unity
5.2.0.272-3.1.6
Cisco Security Agent for Unified MeetingPlace: Windows OS
5.2.0.263-7.0
Cisco Security Agent for Unified MeetingPlace Express that ships with Linux
6.0.517
Cisco Security Agent for Unified Communications Manager
Bundled with Unified Communications Manager
Cisco Security Agent for Cisco Emergency Responder
Bundled with Cisco Emergency Responder
Network Management
Cisco Unified Operations Manager
2.2
Cisco Unified Service Monitor
2.2
Cisco Unified Service Statistics Manager
1.2
Cisco Unified Provisioning Manager
1.3.1
Cisco Resource Management Essentials (RME)
4.0.5
Communications Infrastructure
Cisco IOS Mainline Release
12.4(23)2
Cisco 2801, 2821, 2851, 3825, 3845 (router, voice/data gateway)
12.4(24)T1
Cisco 38xx,(IP-to-IP gateway)
12.4(24)T1
Cisco 38xx (voice/data gateway)
12.4(24)T1
Cisco 38xx (SRTP and Secure SRST gateways)
12.4(24)T1
Cisco 7206 (voice/data gateway)
12.4(24)T1
Cisco Catalyst 3550 (access switch)
12.2(25)SEE4
Cisco Catalyst 3560 (access switch)
12.2(25)SEE4
Cisco Catalyst 3750 (data center switch)
12.2(40)SE
Cisco Catalyst 4503 (access switch)
12.2(25)SEE4
Cisco Catalyst 4506 (access switch)
12.2(25)EWA
Cisco Catalyst 6506, 6509 (voice access switch, Supervisor Engine 2/MSFC2)
Cat OS 8.6.3 /12.2.(18)SXF9
Cat OS 8.5(7)
Cisco Catalyst 6506, 6509 (core switch, Supervisor Engine 720)
12.2(18)SXF9
Cisco Catalyst 6608, 6624 (voice gateway)
Bundled with Unified Communications Manager
See Firmware Version MatrixCisco Integrated Services Router (ISR) 1861
12.4(24)T1
Cisco IOS Firewall
12.4(24)T1
Cisco Unified Border Element
12.4(24)T1
Cisco VG202 and 204 (analog voice gateway)
12.4(24)T1
Cisco VG224 (analog voice gateway)
12.4(24)T1
Cisco VG248 (analog voice gateway)
1.3(2)
Third Party
McAfee Antivirus3
Enterprise 8.0.0 Patch
Version: 11
1 The Unified IP Phone models 6921, 6941, and 6961 will be available in Q3, 2009.
2 IOS Mainline Release 12.4(23) was used for additional basic PSTN functionality and load testing as part of regression testing conducted in IP Telephony environments.
3 You can install third-party antivirus agents on Windows-based servers such as Cisco Unified Contact Center Express and Unified Operations Manager, but not on non-Windows appliances such as Unified Communications Manager and Unified Communications Manager Business Edition.
Firmware Version Matrix
Table 2 lists the firmware versions of the Cisco Unified IP Phones, analog adaptors, voice gateways and conference bridges used in the Cisco Unified Communications Release 7.1(2) system test.
Table 2 Firmware Versions for Cisco Devices in Cisco Unified Communications Release 7.1(2) for IP Telephony
Cisco Unified SIP Phone 3911
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SIP3951.8-1-2SR1
Cisco Unified SIP Phone 3951
SIP3951.8-1-2SR1
Cisco Unified IP Phone 7902G
CP7902080002SCCP060817A
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Cisco Unified IP Phone 7905G
CP7905080003SCCP070409A
CP7905080001SIP060412A
Cisco Unified IP Phone 7906G
SCCP11.8-5-2S
SIP11.8-5-2S
Cisco Unified IP Phone 7910G
P00405000700
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Cisco Unified IP Phone 7911G
SCCP11.8-5-2S
SIP11.8-5-2S
Cisco Unified IP Phone 7912G
CP7912080003SCCP070409A
CP7912080001SIP060412A
Cisco Unified IP Phone 7920
CMTERM_7920.4.0-03-02
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Cisco Unified IP Phone 7921G
CP7921G-1.3.2
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Cisco Unified IP Phone 7925G
CP7925G-1.3.2
Cisco Unified IP Phone 7931G
SCCP31.8-5-2S
SIP31.8-5-2S
Cisco Unified IP Phone 7935
P00503021900
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Cisco Unified IP Phone 7936
CMTERM_7936.3-3-20-0
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Cisco Unified IP Phone 7937G
APPS37sccp.1-3-3-0
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Cisco Unified IP Phone 7940G
P00308010100
P0S3-08-11-00
Cisco Unified IP Phone 7941G
SCCP41.8-5-2S
SIP41.8-5-2S
Cisco Unified IP Phone 7941G-GE1
SCCP41.8-5-2S
SIP41.8-5-2S
Cisco Unified IP Phone 7942G
SCCP42.8-5-2S
SIP42.8-5-2S
Cisco Unified IP Phone 7945G
SCCP45.8-5-2S
SIP45.8-5-2S
Cisco Unified IP Phone 7960G
P00308010100
P0S3-08-11-00
Cisco Unified IP Phone 7961G
SCCP41.8-5-2S
SIP41.8-5-2S
Cisco Unified IP Phone 7961G-GE
SCCP41.8-5-2S
SIP41.8-5-2S
Cisco Unified IP Phone 7962G
SCCP42.8-5-2S
SIP42.8-5-2S
Cisco Unified IP Phone 7965G
SCCP45.8-5-2S
SCCP45.8-5-2S
Cisco Unified IP Phone 7970G
SCCP70.8-5-2S
SIP70.8-5-2S
Cisco Unified IP Phone 7971G-GE
SCCP70.8-5-2S
SIP70.8-5-2S
Cisco Unified IP Phone 7975G
SCCP75.8-5-2S
SIP75.8-5-2S
Cisco Unified IP Phone 7985G
CMTERM_7985.4-1-7-0
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Cisco ATA 186
ATA030204SCCP090202A
Digital Access WS-X6608 (voice gateway)
D004040000322
Cisco Conference Bridge WS-X6608
C00104000003
Media Termination Point Hardware
M00104000006
1 SRST failover tested on phone model with SIP firmware load installed only, not with SCCP firmware load
2 Only endpoints such as IP phones and analog telephone adaptors have separate firmware loads to support SCCP or SIP protocols; gateways and conference
2 bridges do not.
Latest Software Upgrades and Licenses
The following are links to the latest software upgrades and licenses for Cisco Unified Communications Release 7.1(2) components:
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http://www.cisco.com/en/US/products/ps6509/prod_installation_guides_list.html•
http://tools.cisco.com/gct/Upgrade/jsp/index.jspRelated Documentation
System Documentation
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The information sites specific to IP telephony and contact center system applications for Cisco Unified Communications System Release 7.1(2) are the same as Cisco Unified Communications System Release 7.0(1) and are available at:
Cisco Unified Communications System for Contact Center: http://www.cisco.com/iam/unified/ipcc701/index.htm
Cisco Unified Communications System for IP Telephony for Enterprise and Midmarket: http://www.cisco.com/iam/unified/ipt701/index.htm
Cisco Unified Communications System for IP Telephony for SMB: http://www.cisco.com/iam/unified/ipt701/SMB/index.htm
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Manageability Documentation
For manageability information of certain products, see documentation at: http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/unified/communications/system/Manag ed_Services.html
Product Documentation
See this content for additional information on the components tested and links to relevant product documentation for installation and configuration procedures. For additional information on specific hardware recommendations or bills of material for each product, see the System Requirements section. Table 3 provide links to the main page for documentation on various Cisco Unified Communications components, from which you can navigate to individual documents.
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Limitations and Restrictions
This section includes the following topics:
If you are a Cisco partner or a registered Cisco.com user with a Cisco service contract, you can use the Bug Toolkit to find caveats of any severity for any release. To access the Bug Toolkit, go to this URL: http://tools.cisco.com/Support/BugToolKit/
Cisco offers a Product Alert Tool that provides you the ability to set up one or more profiles that will enable you to receive email notification of new Field Notices, Product Alerts or End of Sale information for the products that you have selected. The Product Alert Tool is available at:
http://tools.cisco.com/Support/PAT
Important Notes
This section includes important notes related to the testing of Cisco Unified Communications System Release 7.1(2) for IP telephony and includes the following issues:
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12.4(24)T memory fragmentation causing failed calls (CSCsy34772)
When you configure ISR 38xx routers for Cisco Unified Survivable Remote Site Telephony (SRST) or Unified Communications Manager Express, the minimum RAM required is 512MB. If the RAM is less than 512 MB, the router becomes non responsive and voice calls will start to fail, and the memory allocation failure and tracebacks are logged in the buffer.
HP SCSI Hard Drive Firmware Update
The HP SCSI hard drive firmware update issue addresses the following defects:
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CSCse71185: Certain HP Ultra320 SCSI HDs May Exhibit Reduced Perf and Timeouts
A ProLiant server configured with any of the HP Ultra320 SCSI hard drives listed in HP Customer Advisory #C00677430 (available at http://www.hp.com) may exhibit reduced performance or have excessive timeouts. This performance issue is caused by the dynamically adjusted seek time profile table in the drive firmware after it becomes degraded.
When this problem occurs, the reduced performance is characterized by occasional brief delays in command response time while servicing random workloads and in severe cases the drive may exhibit command timeouts, which requires a server reboot for recovery.
CSCse71295: HP FW Recommended to Min Potential for Media Errors on Certain SCSI HD
A ProLiant server configured with any of the HP Ultra320 SCSI hard drives listed in HP Customer Advisory #C00542020 (available at http://www.hp.com) may report media errors or illuminate the drive fault LED. The corrected firmware version (HPB4 or later) reduces the hard drive idle time that could potentially lead to build-up of media lubricant on the disk surface or drive head, causing the drives to report media errors or illuminate the drive fault LED.
CSCso98836: HP Ultra320 SCSI HDD FW Upgrade
A ProLiant server configured with any of the HP Ultra320 SCSI hard drives listed in HP Customer Advisory #C00859596 (available at http://www.hp.com) may exhibit timeouts and SCSI downshifts.
These problems may occur on the following server models:
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The affected hard drives for these problems are listed in the associated HP Customer Advisories. However, the Cisco provided HP SCSI Hard Drive Firmware Update CD can be applied to all listed server types and the impacted drives will be updated if applicable.
To update the firmware to a Cisco tested level, use the Cisco provided HP SCSI Hard Drive Firmware Update CD released simultaneous to the Unified Communications 7.0(1) system release. For more details on installing the firmware, see the README.txt file for HP SCSI Hard Drive Firmware Update CD.
The ISO image for the Cisco provided HP SCSI Hard Drive Firmware Update CD and associated readme file may be obtained from Cisco.com at the following navigation path:
http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240
From the Tools and Resources Downloads page, go to:
Communications Infrastructure ->
Voice Servers ->
Cisco 7800 Series Media Convergence Servers
<SERVER MODEL>
Latest Releases ->
Firmware ->
<Select: HP_SCSI_FW-1.0.1.iso>
<Select: HP_SCSI_FW-Readme.txt>
Unity deployment with multiple exchange server does not work with CUPM (CSCso65108)
Cisco Unified Provisioning Manager (CUPM) can be used to create mailboxes only on the default mailstore in partner exchange server and cannot be used to create mailboxes in exchange servers other than the partner exchange server. This is a limitation for enterprise customers with Unified messaging system and many voicemail deployments with more than one exchange servers in their network.
To workaround this issue, move the mailboxes to the desired mailstore in desired exchange server using Microsoft Exchange task Wizard.
Unable to provision trunks, MGCP GW, VM ports and Media resources (CSCso66982)
Cisco Unified Provisioning Manager provides a reliable and scalable Web-based solution for managing a your next-generation communications services in an integrated IP telephony, voicemail, and messaging environment including:
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However Provisioning Manager does not support the configurations of the following in Cisco Unified Communications Manager:
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This issue can be resolved by using Cisco Unified Communications Manager Administration GUI to configure the above components.
High CPU Utilization Causing Call Failures (CSCsr56225)
Robert/Tim, This defect is in C state. Can we remove this defect from the RNs?
For the Cisco 2801, 2851, and 7200 Series routers with Cisco IOS image 12.4(20)T, a higher CPU utilization is causing call failures.
Currently, there is no workaround for this problem.
Firewall Services Module (FWSM) does not support TCP SACK option (CSCeb1675, CSCsr81535, and CSCsi54863)
The following defects are related to the lack of SACK support in the FWSM:
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The Firewall Services Module (FWSM) does not support the TCP SACK option, which means that the sequence numbers carried in the TCP SACK option are not randomized the same way the normal TCP sequence numbers are randomized as they cross FWSM. Due to this issue the sequence numbers carried in the TCP SACK option will appear corrupted to the TCP end points and may reject these packets. This issue is documented in CSCeb16752.
Many TCP end points, among others like the Cisco Unified Communication Manager and Cisco Unified Presence Server support the TCP SACK option to speed up data transfer in case of packet loss. If two such end points establish a TCP session through the FWSM, they will agree during the 3-way handshake to use the TCP SACK option in case of a packet loss. However, if there is packet loss and the end points attempt to use TCP SACK option, they will encounter the problem described in CSCeb16752 and the TCP session may fail. One such instance of a failure is captured in CSCsr81535, where the SDL link between two Cisco Unified Communication Managers went out of service due to this issue.
A workaround to this problem was introduced through the defect CSCsi54863. The no sysopt connection tcp sack-permitted command in global configuration mode will instruct the FWSM to modify the TCP packets during the 3-way handshake as if the TCP end points did not support the TCP SACK option. This way the end points will not attempt to use the TCP SACK option and so the lack of support for this option in the FWSM will not cause any problems.
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Resolved Caveats
This section lists caveats, grouped by severity, that are resolved now but are not included in the recommended component versions of Cisco Unified Communications System Release 7.1(2) for IP telephony.
Note
To determine the software version that includes the fix, click on the linked caveat number in the Identifier column in Table 4 to access the Bug Toolkit.
Open Caveats
This section lists known caveats, grouped by severity, related to the testing of IP telephony components in Cisco Unified Communications Release 7.1(2) and previous releases, which were not resolved at the time this document was written.
For additional information on each defect, click on the linked caveat number in the Identifier column in Table 5 to access the Bug Toolkit.
Table 5 Open Caveats
Cisco Unified Personal Communicator gets stuck in call after other party hangs up
ASA5510 runs out of memory after upgrade to ASA version 8.2
Voice mail account not disassociated from Cisco Unified Provisioning Manager subscriber after synchronization
12.4(24)T memory fragmentation causing failed calls. See also Important Notes
Session not created for SIP/UDP trunk
Disabling send messages to system distribution list in Class of Service (COS) does not take effect for Voice user Interface users
CONF call releasing 3rd party to reorder tone
CSA CoreDump generated in Cisco Unified Communications Manager CUCM 7.1(2)
Cisco Unified Enterprise Attendant Console behavior on calls to RSVP mandatory sites
Certificate Authority Proxy Function (CAPF) logging requires service restart
Certain HP Ultra320 SCSI HDs May Exhibit Reduced Perf and Timeouts.
See also Important Notes.
Uploading duplicate contact in a outbound campaign fails; however, the import tool displays upload successful message
Unity deployment with multiple exchange server does not work with CUPM
See also Important Notes.
Unable to provision trunks, MGCP GW, VM ports and Media resources
See also Important Notes.
VPIM configuration: hostnames should also be allowed for Active/Active cluster
Support Station Update Capabilities Version2 message for Unified Communications Manager Express
Cisco Unified Border Element should support H323 <--> SIP Video Interoperability
No speech path after park retrieval in Cisco Unified Communications Manager Express phones
Handset speaker active when using Headset
Cisco Unified Operations Manager is unable to monitor critical unity connection Services
Logical partitioning support in MeetingPlace Express
Cannot clear Network Locale and Media Resource List attribute values in device pool
Alert that auto failback is not available when the secondary publisher is acting as primary publisher
Troubleshooting
For important troubleshooting information, tips, and recommendations related to Cisco Unified Communications System Release 7.1(2) for IP telephony, see the troubleshooting information at:
http://www.cisco.com/iam/unified/ipt701/ENT/Introduction_to_Troubleshooting.htm
Obtaining Documentation, Obtaining Support, and Security Guidelines
For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
This document is to be used in conjunction with the documents listed in the "Related Documentation" section.
CCDE, CCSI, CCENT, Cisco Eos, Cisco HealthPresence, the Cisco logo, Cisco Lumin, Cisco Nexus, Cisco Nurse Connect, Cisco Stackpower, Cisco StadiumVision, Cisco TelePresence, Cisco WebEx, DCE, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn and Cisco Store are service marks; and Access Registrar, Aironet, AsyncOS, Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, CCVP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Collaboration Without Limitation, EtherFast, EtherSwitch, Event Center, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, iQuick Study, IronPort, the IronPort logo, LightStream, Linksys, MediaTone, MeetingPlace, MeetingPlace Chime Sound, MGX, Networkers, Networking Academy, Network Registrar, PCNow, PIX, PowerPanels, ProConnect, ScriptShare, SenderBase, SMARTnet, Spectrum Expert, StackWise, The Fastest Way to Increase Your Internet Quotient, TransPath, WebEx, and the WebEx logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
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System Release Notes for IP Telephony: Cisco Unified Communications System, Release 7.1(2)
Copyright © 2009 Cisco Systems, Inc. All rights reserved.
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