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Cisco Unified Communications Manager (CallManager)

End-of-Sale and End-of-Life Announcement for the Cisco Unified CallManager 4.1

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EOL6278

This Product Bulletin has been amended to consolidate previous EOL bulletins EOL5575 and EOL6278. Customers will benefit as the end of support dates have been extended to the later date where applicable. Cisco announces the end-of-sale and end-of life dates for the Cisco Unified CallManager 4.1. The last day to order the affected product(s) is May 15, 2008. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available until the termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.

Table 1. End-of-Life Milestones and Dates for the Cisco Unified CallManager 4.1

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to the general public.

November 15, 2007

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

May 15, 2008

Last Ship Date:
App. SW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

August 13, 2008

End of SW Maintenance Releases Date:
App. SW

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

May 15, 2009

End of New Service Attachment Date:
App. SW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

May 15, 2009

End of Service Contract Renewal Date:
App. SW

The last date to extend or renew a service contract for the product.

August 11, 2010

Last Date of Support:
App. SW

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

May 31, 2011


HW = Hardware OS SW = Operating System Software App. SW = Application Software

Table 2. Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

CALLMANAGER-4.1

CallManager 4.1 Top Level Part Number

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-4.2-K9-SUP=

CallManager 4.1 Upgrade To 4.2 For SMARTnet

There is currently no replacement product available for this product.

   

CM4.1-4.2-K9-UPG=

CallManager 4.1 Upgrade To 4.2 For SASU

There is currently no replacement product available for this product.

   

CM4.1-K9-2850D

SW CallMgr 4.1 Dell PE2850, 2CPU, 5000 Svr Usr Lic

There is currently no replacement product available for this product.

   

CM4.1-K9-2950D-1

SW Only, Unified CallMgr 4.1 For Dell PE 2950 /2CPU

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-320G4-1

SW Only, CallManager 4.1 For HP DL320-G4

There is currently no replacement product available for this product.

   

CM4.1-K9-320G5

SW Only, Unified CallMgr 4.1 For HP DL320-G5, 1000 User

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-380G4D

SW Only, Unified CallMgr 4.1 For HP DL380-G4 /2CPU

There is currently no replacement product available for this product.

   

CM4.1-K9-380G5-1

SW Only, Unified CallMgr 4.1, HP DL380-G5 1CPU, 2500 User

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-380G5D-1

SW Only, Unified CallMgr 4.1, HP DL380-G5 2CPU, 5000 User

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-7815

SW CallMgr 4.1, MCS-7815

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-7815=

SW CallMgr 4.1, MCS 7815

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-7815COM

For use in Commercial bundle with multiple applications

There is currently no replacement product available for this product.

   

CM4.1-K9-7815I2-1

SW Only, CallManager 4.1 For MCS 7815-I2, 300 User

There is currently no replacement product available for this product.

   

CM4.1-K9-7815I2S-1

SW Only, CallManager 4.1 For MCS 7815-I2, 100 User

There is currently no replacement product available for this product.

   

CM4.1-K9-7815R

SW CallMgr 4.1, Redundant MCS-7815

There is currently no replacement product available for this product.

   

CM4.1-K9-7815R=

SW CallMgr 4.1, Redundant MCS-7815

There is currently no replacement product available for this product.

   

CM4.1-K9-7815SE

SW CallMgr 4.1, MCS-7815, 100 Svr Usr Lic

There is currently no replacement product available for this product.

   

CM4.1-K9-7815SE1

SW CallMgr 4.1, MCS-7815, 100 Svr Usr Lic

There is currently no replacement product available for this product.

   

CM4.1-K9-7815SE2

CM 100 Srv USR Lic, 5 IPCC Std Agt USR Lic EMEA Promo

There is currently no replacement product available for this product.

   

CM4.1-K9-7815SE=

SW CallMgr 4.1, MCS-7815, 100 Svr Usr Lic

There is currently no replacement product available for this product.

   

CM4.1-K9-7816-H3

SW Only, Unified CallMgr 4.1 For MCS 7816-H3, 300 User

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-7816-H3S

SW Only, Unified CallMgr 4.1 For MCS 7816-H3, 100 User

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-7816-I3

SW Only, Unified CallMgr 4.1 For MCS 7816-I3, 300 User

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-7825

SW CallMgr 4.1, MCS-7825H-3.0 or MCS-7825I-3.0

There is currently no replacement product available for this product.

   

CM4.1-K9-7825-H1

SW CallMgr 4.1 For MCS-7825-H1

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-7825-H2

SW Only, CallMgr 4.1 For MCS 7825-H2/MCS-7825-H1

There is currently no replacement product available for this product.

   

CM4.1-K9-7825-H3

SW Only, Unified CallMgr 4.1 For MCS 7825-H3, 1000 User

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-7825-I1

SW CallMgr 4.1 For MCS-7825-I1

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-7825-I2

SW Only, CallMgr 4.1 For MCS 7825-I2/MCS-7825-I1

There is currently no replacement product available for this product.

   

CM4.1-K9-7825-I3

SW Only, Unified CallMgr 4.1 For MCS 7825-I3, 1000 User

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-7825=

SW CallMgr 4.1, MCS-7825H-3.0 or MCS-7825I-3.0

There is currently no replacement product available for this product.

   

CM4.1-K9-7825H2-1

SW Only, CallManager 4.1 For MCS 7825-H2

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-7825I2-1

SW Only, CallManager 4.1 For MCS 7825-I2

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-7825SE

SW CallMgr 4.1, MCS-7825, 100 Svr Usr Lic, MM Bundle Only

There is currently no replacement product available for this product.

   

CM4.1-K9-7835

SW CallMgr 4.1, MCS-7835

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-7835-I2

SW Only, CallMgr 4.1 For MCS-7835-I2/MCS-7835-I1

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-7835=

SW CallMgr 4.1, MCS 7835

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-7835H1-1

SW Only, Unified CallMgr 4.1 For MCS 7835-H1

There is currently no replacement product available for this product.

   

CM4.1-K9-7835H2-1

SW Only, Unified CallMgr 4.1 For MCS 7835-H2, 2500 User

There is currently no replacement product available for this product.

   

CM4.1-K9-7835I1-1

SW Only, Unified CallMgr 4.1 For MCS 7835-I1

There is currently no replacement product available for this product.

   

CM4.1-K9-7835I2-1

SW Only, Unified CallMgr 4.1 For MCS 7835-I2, 2500 User

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-7845

SW CallMgr 4.1, MCS-7845

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-7845=

SW CallMgr 4.1, MCS 7845

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-7845H1-1

SW Only, Unified CallMgr 4.1 For MCS 7845-H1

There is currently no replacement product available for this product.

   

CM4.1-K9-7845H2-1

SW Only, Unified CallMgr 4.1 For MCS 7845-H2, 5000 User

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-7845I1-1

SW Only, Unified CallMgr 4.1 For MCS 7845-I1

There is currently no replacement product available for this product.

   

CM4.1-K9-7845I2-1

SW Only, Unified CallMgr 4.1 For MCS 7845-I2, 5000 User

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-DL320

SW CallMgr 4.1, HP DL320, 1000 Svr Usr Lic

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-DL320-1

SW CallMgr 4.1, HP DL320-G3, 1000 Svr Usr Lic

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-DL320=

SW CallMgr 4.1, HP DL320

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-DL320G4

SW Only, CallManager 4.1 For HP DL320-G4

There is currently no replacement product available for this product.

   

CM4.1-K9-DL380

SW CallMgr 4.1, HP DL380/1CPU, 2500 Svr Usr Lic

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-DL380=

SW CallMgr 4.1, HP DL380, 1CPU

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-DL380D

SW CallMgr 4.1, HP DL380/2CPU, 5000 Svr Usr Lic

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-DL380D=

SW CallMgr 4.1, HP DL380, 2CPU

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-DL380G5

SW Only, CallManager 4.1 For HP DL380-G5 /1CPU

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-DL380G5-1

SW Only, CallManager 4.1 For HP DL380-G5 /1CPU

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-DL380G5-2

SW Only, CallManager 4.1 For HP DL380-G5 /2CPU

There is currently no replacement product available for this product.

   

CM4.1-K9-DL380G5D

SW Only, CallManager 4.1 For HP DL380-G5 /2CPU

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-MIG-10=

SW CallMgr 4.1 Migration 7835 to 7845

There is currently no replacement product available for this product.

   

CM4.1-K9-MIG0=

SW CallMgr 4.1 Same Server Class Migration

There is currently no replacement product available for this product.

   

CM4.1-K9-MIG1=

SW CallMgr 4.1 Migration 7815SE to 7815

There is currently no replacement product available for this product.

   

CM4.1-K9-MIG2=

SW CallMgr 4.1 Migration 7815SE to 7825

There is currently no replacement product available for this product.

   

CM4.1-K9-MIG3=

SW CallMgr 4.1 Migration 7815SE to 7835

There is currently no replacement product available for this product.

   

CM4.1-K9-MIG4=

SW CallMgr 4.1 Migration 7815SE to 7845

There is currently no replacement product available for this product.

   

CM4.1-K9-MIG5=

SW CallMgr 4.1 Migration 7815 to 7825

There is currently no replacement product available for this product.

   

CM4.1-K9-MIG6=

SW CallMgr 4.1 Migration 7815 to 7835

There is currently no replacement product available for this product.

   

CM4.1-K9-MIG7=

SW CallMgr 4.1 Migration 7815 to 7845

There is currently no replacement product available for this product.

   

CM4.1-K9-MIG8=

SW CallMgr 4.1 Migration 7825 to 7835

There is currently no replacement product available for this product.

   

CM4.1-K9-MIG9=

SW CallMgr 4.1 Migration 7825 to 7845

There is currently no replacement product available for this product.

   

CM4.1-K9-NFR

SW CallMgr 4.1 New Install And Upgrade, Not For Resale

There is currently no replacement product available for this product.

   

CM4.1-K9-NFR-1

SW CallManager 4.1 New Install And Upgrade, Not For Resale

CM8.0-K9-NFR

SW CM 8.0 Appliance Not For Resale

--

CM4.1-K9-NFR=

SW CallMgr 4.1 New Install And Upgrade, Not For Resale

CM8.0-K9-NFR

SW CM 8.0 Appliance Not For Resale

--

CM4.1-K9-PE2950-2

SW Only, CallManager 4.1 For Dell PE 2950 /2CPU

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-PE2950D

SW Only, CallManager 4.1 For Dell PE 2950 /2CPU

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-SUP=

SW CallMgr 3.3 To 4.1(3) Upgrade for SMARTnet

There is currently no replacement product available for this product.

   

CM4.1-K9-UPG=

SW CallMgr 3.3 To 4.1(3) Upgrade for SASU

There is currently no replacement product available for this product.

   

CM4.1-K9-X206

SW CallMgr 4.1 for IBM x206 server, 300 Svr Usr Lic

There is currently no replacement product available for this product.

   

CM4.1-K9-X206=

SW CallMgr 4.1new install for IBM x206 server, 300 Svr Usr Lic

There is currently no replacement product available for this product.

   

CM4.1-K9-X206M

SW Only, CallManager 4.1 For IBM X206M

There is currently no replacement product available for this product.

   

CM4.1-K9-X306

SW CallMgr 4.1 for IBM x306 server, 1000 Svr Usr Lic

There is currently no replacement product available for this product.

   

CM4.1-K9-X306-1

SW CallMgr 4.1 for IBM x306 3.4GHz server, 1000 Svr Usr Lic

There is currently no replacement product available for this product.

   

CM4.1-K9-X306=

SW CallMgr 4.1 for IBM X306

There is currently no replacement product available for this product.

   

CM4.1-K9-X306M

SW Only, CallManager 4.1 For IBM X306M

There is currently no replacement product available for this product.

   

CM4.1-K9-X306M-1

SW Only, CallManager 4.1 For IBM X306M, 8849-K2Y

There is currently no replacement product available for this product.

   

CM4.1-K9-X3250

SW Only, Unified CallMgr 4.1 For IBM x3250, 1000 User

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-X33650D

SW Only, CallManager 4.1 For IBM X346M, NEED MTM /2CPU

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-X345=

SW CallMgr 4.1, IBM X345

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-X345D=

SW CallMgr 4.1, IBM X345 2CPU

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-X346

SW CallMgr 4.1, IBM X346, 1CPU, 2500 Svr Usr Lic

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-X346=

SW CallMgr 4.1, IBM X346, 1CPU

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-X346D

SW CallMgr 4.1, IBM X346, 2CPU, 5000 Svr Usr Lic

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-X346D=

SW CallMgr 4.1, IBM X346, 2CPU

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-X346M-1

SW Only, CallManager 4.1 For IBM X346M /1CPU

There is currently no replacement product available for this product.

   

CM4.1-K9-X346M-2

SW Only, CallManager 4.1 For IBM X346M /2CPU

There is currently no replacement product available for this product.

   

CM4.1-K9-X346R

SW Only, Unified CallMgr 4.1 For IBM X346, 8840-3RY /1CPU

There is currently no replacement product available for this product.

   

CM4.1-K9-X346RD

SW Only, Unified CallMgr 4.1 For IBM X346, 8840-3RY /2CPU

There is currently no replacement product available for this product.

   

CM4.1-K9-X3650

SW Only, CallManager 4.1 For IBM X3650 7979-5AY /1CPU

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-X3650-1

SW Only, Unified CallMgr 4.1 For IBM x3650 1CPU, 2500 User

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-X3650D

SW Only, CallManager 4.1 For IBM X3650 7979-5AY /2CPU

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-K9-X3650D-1

SW Only, Unified CallMgr 4.1 For IBM x3650 2CPU, 5000 User

CUCM-USR-LIC

Top Level Sku For User License

--

CM4.1-U-K9-7815=

SW CallMgr 3.x to 4.1 Upgd, MCS-7815, 300 Svr Usr Lic

There is currently no replacement product available for this product.

   

CM4.1-U-K9-7815SE=

SW CallMgr 3.x to 4.1 Upgd, MCS-7815, 100 Svr Usr Lic

CM4.3-U-K9-7815SE=

SW CallMgr 3.3 To 4.3 Upgd, MCS-7815, 100 Svr Usr Lic

--

CM4.1-U-K9-7825=

SW CallMgr 3.x to 4.1 Upgd, MCS-7825, 1000 Svr Usr Lic

There is currently no replacement product available for this product.

   

CM4.1-U-K9-7825SE=

SW CallMgr 3.x to 4.1 Upgd, MCS-7825, 100 Svr Usr Lic

There is currently no replacement product available for this product.

   

CM4.1-U-K9-7835=

SW CallMgr 3.x to 4.1 Upgd, MCS-7835, 2500 Svr Usr Lic

There is currently no replacement product available for this product.

   

CM4.1-U-K9-7845=

SW CallMgr 3.x to 4.1 Upgd, MCS-7845, 5000 Svr Usr Lic

There is currently no replacement product available for this product.

   

CM4.1-U-K9-DL320=

SW CallMgr 3.x to 4.1 Upgd, HP DL320, 1000 Svr Usr Lic

There is currently no replacement product available for this product.

   

CM4.1-U-K9-DL380=

SW CallMgr 3.x to 4.1 Upgd, HP DL380/1CPU, 2500 Svr Usr Lic

There is currently no replacement product available for this product.

   

CM4.1-U-K9-DL380D=

SW CallMgr 3.x to 4.1 Upgd, HP DL380/2CPU, 5000 Svr Usr Lic

There is currently no replacement product available for this product.

   

CM4.1-U-K9-X206

SW CallMgr 3.x to 4.1 Upgd, IBM X206, 300 Svr Usr Lic

There is currently no replacement product available for this product.

   

CM4.1-U-K9-X206=

SW CallMgr 3.3 to 4.1, Upgrade for IBM X206, 300 Svr Usr Lic

There is currently no replacement product available for this product.

   

CM4.1-U-K9-X306=

SW CallMgr 3.x to 4.1 Upgd, IBM X306, 1000 Svr Usr Lic

There is currently no replacement product available for this product.

   

CM4.1-U-K9-X345=

SW CallMgr 3.x to 4.1 Upgd, IBM X345, 2500 Svr Usr Lic

There is currently no replacement product available for this product.

   

CM4.1-U-K9-X345D=

SW CallMgr 3.x to 4.1 Upgd, IBM X345/2CPU, 5000 Svr Usr Lic

There is currently no replacement product available for this product.

   

CM4.1-U-K9-X346=

SW CallMgr 3.x to 4.1 Upgd, IBM X346/1CPU, 2500 Svr Usr Lic

There is currently no replacement product available for this product.

   

CM4.1-U-K9-X346D=

SW CallMgr 3.x to 4.1 Upgd, IBM X346/2CPU, 5000 Svr Usr Lic

There is currently no replacement product available for this product.

   

Product Migration Options

Cisco Unified CallManager 4.1 uses Microsoft Windows 2000 as its operating system. Microsoft has transitioned Windows 2000 to extended support as of June 2005. Customers are encouraged to migrate to Cisco Unified Communications Manager Version 8.0, an appliance version that uses an alternative operating system. Information about this product can be found at http://www.cisco.com/en/US/products/ps10662/index.html. Customers with Unified Communications Software Subscription may order the upgrade at no charge using the Product Upgrade Tool. Downloadable upgrades from Cisco.com are not possible. For information about ordering, go to http://www.cisco.com/en/US/ordering/index.shtm.
Customers can use the Cisco Technology Migration Program (TMP) to trade-in products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/pr11/incentive/tmp/index.html.
Customers may be able to continue to purchase the Cisco Unified CallManager 4.1 through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.
Service prices for Cisco products are subject to change after the product End of Sale date.
The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For More Information

For more information about the Cisco Unified Communications Manager Version 8.0, visit http://www.cisco.com/en/US/products/ps10662/index.html, or contact your local account representative.
For more information about the Cisco End-of-Life Policy, go to: http://www.cisco.com/en/US/products/prod_end_of_life.html.
To subscribe to receive end-of-life/end-of-sale information, go to: http://www.cisco.com/cisco/support/notifications.html.

Subscribe for RSS Notifications for End-of-Life and End-of-Sale Notices

To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application: http://www.cisco.com/web/feeds/products/end_of_life_rss.xml.