Product Takeback and Recycle

The rapid proliferation of electronic products over the last several decades has led to an increase in the volume of obsolete products. This resulted in large volumes of electronics showing up at municipal landfills. Industry and governments have responded with voluntary and mandatory programs in which producers take responsibility for proper disposition and recycling of electronic products. Electronic waste is a particular concern, as it is both Cisco's most significant waste stream and the fastest growing type of global waste. According to the UN Environmental Program, the global e-waste stream is soon to reach 50 million tonnes annually.

Cisco provides end-of-life programs that reduce the environmental impact of used electronic products. These programs are designed to reuse or harvest the material commodities contained in the equipment collected and return those materials to the market where they are made into new products. Over 99% of the electronics sent for processing are recycled. This promotes efficient and sustainable production and consumption.

The Cisco Takeback and Recycle Program enables businesses and consumers to properly dispose of surplus products that have reached their end-of-useful-life. The Program is open to all users of Cisco equipment and its associated brands and subsidiaries.

Our customers are faced with legal requirements, concern regarding environmental impacts, and the desire to implement the latest technology, together creating the challenge of managing technology surpluses. Cisco's Takeback and Recycle Program is a valuable service to our customers, offering the following benefits:

  • Equipment returned to Cisco is disposed of in an environmentally safe manner.
  • Disposal processes comply with all applicable regulations.
  • All Cisco branded products are accepted.
  • Upon pre-approval, Cisco works with customers to dispose of competitors' or other IT products. To obtain approval please contact weee-ops@external.cisco.com.

On request, Cisco can provide a Certificate of Destruction that releases the customer from further liability for equipment returned through the Cisco Takeback and Recycle Program.