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Cisco Unified Communications Manager (CallManager)

End-of-Sale and End-of-Life Announcement for the Cisco Unified Communications Manager Version 8.x Phone Units and Device License Units

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EOL9857

Cisco announces the end-of-sale and end-of-life dates for the Cisco Unified Communications Manager Version 8.x Phone Units and Device License Units. The last day to order the affected product(s) is January 20, 2015. Customers with active service contracts will continue to receive support from the Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this announcement. For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers' service contract.

Table 1.       End-of-Life Milestones and Dates for the Cisco Unified Communications Manager Version 8.x Phone Units and Device License Units

Milestone

Definition

Date

End-of-Life Announcement Date

The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.

July 22, 2014

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale after this date.

January 20, 2015

Last Ship Date:
App. SW

The last-possible ship date that can be requested of Cisco and/or its contract manufacturers. Actual ship date is dependent on lead time.

April 20, 2015

End of SW Maintenance Releases Date:
App. SW

The last date that Cisco Engineering may release any final software maintenance releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair, maintain, or test the product software.

January 20, 2016

End of New Service Attachment Date:
App. SW

For equipment and software that is not covered by a service-and-support contract, this is the last date to order a new service-and-support contract or add the equipment and/or software to an existing service-and-support contract.

January 20, 2016

End of Service Contract Renewal Date:
App. SW

The last date to extend or renew a service contract for the product.

April 17, 2017

Last Date of Support:
App. SW

The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.

January 31, 2018

HW = Hardware    OS SW = Operating System Software   App. SW = Application Software

Table 2.       Product Part Numbers Affected by This Announcement

End-of-Sale Product Part Number

Product Description

Replacement Product Part Number

Replacement Product Description

Additional Information

3911-PER-ROOM

Number of 3911 per room

There is currently no replacement product available for this product.

-

-

3951-PER-ROOM

Number of 3951 per room

There is currently no replacement product available for this product.

-

-

6921-PER-ROOM

Number of 6921 per room

There is currently no replacement product available for this product.

-

-

6941-PER-ROOM

Number of 6941 per room

There is currently no replacement product available for this product.

-

-

6961-PER-ROOM

Number of 6961 per room

There is currently no replacement product available for this product.

-

-

7906-PER-ROOM

Number of 7906 per room

There is currently no replacement product available for this product.

-

-

7911-PER-ROOM

Number of 7911 per room

There is currently no replacement product available for this product.

-

-

792X-PER-ROOM

Number of 792X per room

There is currently no replacement product available for this product.

-

-

7931-PER-ROOM

Number of 7931 per room

There is currently no replacement product available for this product.

-

-

794X-PER-ROOM

Number of 794X per room

There is currently no replacement product available for this product.

-

-

796X-PER-ROOM

Number of 796X per room

There is currently no replacement product available for this product.

-

-

797X-PER-ROOM

Number of 797X per room

There is currently no replacement product available for this product.

-

-

ADV-SIP-PER-ROOM

Number of 3rd-party Advanced SIP Phones per room

There is currently no replacement product available for this product.

-

-

BASIC-SIP-PER-ROOM

Number of 3rd-party Basic SIP Phones per room

There is currently no replacement product available for this product.

-

-

CM-DL-10000-CTDP=

CM DLU FOR DEV PTR ONLY

There is currently no replacement product available for this product.

-

-

CM6.0-6.1-U-K9=

SW Upgrade CM 6.0 to 6.1

There is currently no replacement product available for this product.

-

-

CM71-K9-UPG=

SW Upgrade to CUCM 7.1.5 for ESW/UCSS

There is currently no replacement product available for this product.

-

-

CP-6921-C-K9-APACP

Cisco UC Phone 6921, Charcoal, Std handset, APAC

There is currently no replacement product available for this product.

-

-

CP-6921-C-K9-LATAM

Cisco UC Phone 6921, Charcoal, Std Handset, LATAM

There is currently no replacement product available for this product.

-

-

CP-6921-CL-K9-APAC

Cisco Unified IP Phone 6921, Charcoal, light handset, APAC

There is currently no replacement product available for this product.

-

-

CP-6921-CLK9-APACP

Cisco UC Phone 6921, Charcoal, light handset, APAC

There is currently no replacement product available for this product.

-

-

CP-6921-CLK9-LATAM

Cisco UC Phone 6921, Charcoal, Slimline Hdst, LATAM

There is currently no replacement product available for this product.

-

-

CP-6921-W-K9-APACP

Cisco UC Phone 6921, White, Std handset, APAC

There is currently no replacement product available for this product.

-

-

CP-6921-WLK9-APACP

Cisco UC Phone 6921, White, light handset, APAC

There is currently no replacement product available for this product.

-

-

CP-6941-C-K9-LATAM

Cisco UC Phone 6941, Charcoal, Std Handset, LATAM

There is currently no replacement product available for this product.

-

-

CP-6941-CLK9-LATAM

Cisco UC Phone 6941, Charcoal, Slimline Hdst, LATAM

There is currently no replacement product available for this product.

-

-

CP-7941G-PROMO

Cisco Unified IP Phone 7941G With License - Special Bundle

There is currently no replacement product available for this product.

-

-

CP-7942G-APACSP

Cisco UC phone 7942G AsiaPac Bundle

There is currently no replacement product available for this product.

-

-

CUCM-TP-BNDL-UPG

Upgrade a TP Cluster Ala Carte

There is currently no replacement product available for this product.

-

-

HOSP-TERMS

Mandatory Hospitality Terms and Conditions

There is currently no replacement product available for this product.

-

-

L-3PTY-DL-10000=

Unified CM 3rd Party DLU for eLD - 10,000 units

There is currently no replacement product available for this product.

-

-

L-3PTY-DL-1000=

Unified CM 3rd Party DLU for eLD - 1,000 units

There is currently no replacement product available for this product.

-

-

L-3PTY-DL-100=

Unified CM 3rd Party DLU for eLD - 100 units

There is currently no replacement product available for this product.

-

-

L-3PTY-DL-100K=

Unified CM 3rd Party DLU for eLD - 100,000 units

There is currently no replacement product available for this product.

-

-

L-3PTY-DL-10=

Unified CM 3rd Party DLU for eLD- 10 units

There is currently no replacement product available for this product.

-

-

L-3PTY-DL-1M=

Unified CM 3rd Party DLU for eLD - 1,000,000 units

There is currently no replacement product available for this product.

-

-

L-3PTY-DL-25000=

Unified CM 3rd Party DLU for eLD - 25,000 units

There is currently no replacement product available for this product.

-

-

L-3PTY-DL-50000=

Unified CM 3rd Party DLU for eLD - 50,000 units

There is currently no replacement product available for this product.

-

-

L-3PTY-DL-5000=

Unified CM 3rd Party DLU for eLD - 5,000 units

There is currently no replacement product available for this product.

-

-

L-3PTY-DL-500=

Unified CM 3rd Party DLU for eLD - 500 units

There is currently no replacement product available for this product.

-

-

L-3PTY-DL-500K=

Unified CM 3rd Party DLU for eLD - 500,000 units

There is currently no replacement product available for this product.

-

-

L-CM-DL-1000000=

Unified CM Device License For ELD 1,000,000 Units

There is currently no replacement product available for this product.

-

-

L-CM-DL-100000=

Unified CM Device License For ELD 100,000 Units

There is currently no replacement product available for this product.

-

-

L-CM-DL-10000=

Unified CM Device License For ELD 10,000 Units

There is currently no replacement product available for this product.

-

-

L-CM-DL-1000=

Unified CM Device License For ELD - 1000 Units

There is currently no replacement product available for this product.

-

-

L-CM-DL-100=

Unified CM Device License For ELD - 100 Units

There is currently no replacement product available for this product.

-

-

L-CM-DL-10=

Unified CM Device License For ELD - 10 Units

There is currently no replacement product available for this product.

-

-

L-CM-DL-25000=

Unified CM Device License For ELD 25,000 Units

There is currently no replacement product available for this product.

-

-

L-CM-DL-500000=

Unified CM Device License For ELD 500,000 Units

There is currently no replacement product available for this product.

-

-

L-CM-DL-50000=

Unified CM Device License For ELD 50,000 Units

There is currently no replacement product available for this product.

-

-

L-CM-DL-5000=

Unified CM Device License For ELD 5,000 Units

There is currently no replacement product available for this product.

-

-

L-CM-DL-500=

Unified CM Device License For ELD - 500 Units

There is currently no replacement product available for this product.

-

-

L-CM6.0-7816=

License Unified CM 6.0 7816 Appliance, 500 seats, eLD

There is currently no replacement product available for this product.

-

-

L-LIC-CM-DL

Top level part number for Unified CM Device Licenses

R-UCL-UCM-LIC-K9

Top Level SKU For 9.x/10.x User License - eDelivery

-

L-SW-CCM-UL-7911=

CUCM 3.x or 4.x RTU lic. for single IP Phone 7911, spare

There is currently no replacement product available for this product.

-

-

LIC-3PTY-DL-10

Unified CM Third-Party Device License - 10 units

There is currently no replacement product available for this product.

-

-

LIC-3PTY-DL-10000=

CallManager 3rd Party Device License - 10,000 units

There is currently no replacement product available for this product.

-

-

LIC-3PTY-DL-1000=

CallManager 3rd Party Device License - 1,000 units

There is currently no replacement product available for this product.

-

-

LIC-3PTY-DL-100=

CallManager 3rd Party Device License - 100 units

There is currently no replacement product available for this product.

-

-

LIC-3PTY-DL-100K=

CallManager 3rd Party Device License - 100,000 units

There is currently no replacement product available for this product.

-

-

LIC-3PTY-DL-10=

CallManager 3rd Party Device License - 10 units

There is currently no replacement product available for this product.

-

-

LIC-3PTY-DL-1M=

CallManager 3rd Party Device License - 1,000,000 units

There is currently no replacement product available for this product.

-

-

LIC-3PTY-DL-25000=

CallManager 3rd Party Device License - 25,000 units

There is currently no replacement product available for this product.

-

-

LIC-3PTY-DL-50000=

CallManager 3rd Party Device License - 50,000 units

There is currently no replacement product available for this product.

-

-

LIC-3PTY-DL-5000=

CallManager 3rd Party Device License - 5,000 units

There is currently no replacement product available for this product.

-

-

LIC-3PTY-DL-500=

CallManager 3rd Party Device License - 500 units

There is currently no replacement product available for this product.

-

-

LIC-3PTY-DL-500K=

CallManager 3rd Party Device License - 500,000 units

There is currently no replacement product available for this product.

-

-

LIC-CM-DL

Top level part number for Unified CM Device Licenses

R-UCL-UCM-LIC-K9

Top Level SKU For 9.x/10.x User License - eDelivery

-

LIC-CM-DL-10

Unified CM Device License - 10 units

There is currently no replacement product available for this product.

-

-

LIC-CM-DL-1000000=

CallManager Device License - 1,000,000 units

There is currently no replacement product available for this product.

-

-

LIC-CM-DL-100000=

CallManager Device License - 100,000 units

There is currently no replacement product available for this product.

-

-

LIC-CM-DL-10000=

CallManager Device License - 10,000 units

There is currently no replacement product available for this product.

-

-

LIC-CM-DL-1000=

CallManager Device License - 1,000 units

There is currently no replacement product available for this product.

-

-

LIC-CM-DL-100=

CallManager Device License - 100 units

There is currently no replacement product available for this product.

-

-

LIC-CM-DL-10=

CallManager Device License - 10 units

There is currently no replacement product available for this product.

-

-

LIC-CM-DL-25000=

CallManager Device License - 25,000 units

There is currently no replacement product available for this product.

-

-

LIC-CM-DL-500000=

CallManager Device License - 500,000 units

There is currently no replacement product available for this product.

-

-

LIC-CM-DL-50000=

CallManager Device License - 50,000 units

There is currently no replacement product available for this product.

-

-

LIC-CM-DL-5000=

CallManager Device License - 5,000 units

There is currently no replacement product available for this product.

-

-

LIC-CM-DL-500=

CallManager Device License - 500 units

There is currently no replacement product available for this product.

-

-

LIC-CM-TOTAL

Unified CM Device License - 10 units

There is currently no replacement product available for this product.

-

-

LIC-CM-VID-SCCP=

Single User License For SCCP Video Device

There is currently no replacement product available for this product.

-

-

LIC-CM7.X-2500=

License CM7.X Additional 2500 Users

There is currently no replacement product available for this product.

-

-

PXY-7X-SPM-SW

SIP Proxy Mode License 7.x

There is currently no replacement product available for this product.

-

-

PXY-7X-SPM-SW=

SIP Proxy Mode License 7.x

There is currently no replacement product available for this product.

-

-

R-SW-CCM-UL-7941=

CUCM 3.x or 4.x RTU lic. for single IP Phone 7941, spare

There is currently no replacement product available for this product.

-

-

SP-NEVOTEK-VIP-STD

Solutions Plus Nevotek Standard

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7906

CUCM 3.x or 4.x RTU lic. for single IP Phone 7906

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7906=

CUCM 3.x or 4.x RTU lic. for single IP Phone 7906, spare

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7911

CUCM 3.x or 4.x RTU lic. for single IP Phone 7911

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7911=

CUCM 3.x or 4.x RTU lic. for single IP Phone 7911, spare

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7921G

CUCM 3.x or 4.x RTU lic. for single W IP Phone 7921G

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7921G=

CUCM 3.x or 4.x RTU lic. for single W IP Phone 7921G. spare

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7925G

Communication Manager 4.x License for single Cisco 7925G

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7925G=

Communication Manager 4.x License for single Cisco 7925G

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7936

CUCM 3.x or 4.x RTU lic. for single Conf. Station 7936

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7936=

CUCM 3.x or 4.x RTU lic. for single Conf. Stn 7936, spare

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7937

CUCM 3.x or 4.x RTU lic. for single Conf. Station 7937

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7937=

CUCM 3.x or 4.x RTU lic. for single Conf. Stn 7936, spare

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7940

CUCM 3.x or 4.x RTU lic. for single IP Phone 7940

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7940=

CUCM 3.x or 4.x RTU lic. for single IP Phone 7940, spare

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7941

CUCM 3.x or 4.x RTU lic. for single IP Phone 7941

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7941=

CUCM 3.x or 4.x RTU lic. for single IP Phone 7941, spare

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7942

CUCM 3.x or 4.x RTU lic. for single IP Phone 7942

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7942=

CUCM 3.x or 4.x RTU lic. for single IP Phone 7942, spare

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7945

CUCM 3.x or 4.x RTU lic. for single IP Phone 7945

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7945=

CUCM 3.x or 4.x RTU lic. for single IP Phone 7945, spare

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7960

CUCM 3.x or 4.x RTU lic. for single IP Phone 7960

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7960=

CUCM 3.x or 4.x RTU lic. for single IP Phone 7960, spare

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7961

CUCM 3.x or 4.x RTU lic. for single IP Phone 7961

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7961=

CUCM 3.x or 4.x RTU lic. for single IP Phone 7961, spare

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7962

CUCM 3.x or 4.x RTU lic. for single IP Phone 7962

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7962=

CUCM 3.x or 4.x RTU lic. for single IP Phone 7962, spare

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7965

CUCM 3.x or 4.x RTU lic. for single IP Phone 7965

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7965=

CUCM 3.x or 4.x RTU lic. for single IP Phone 7965, spare

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7970

CUCM 3.x or 4.x RTU lic. for single IP Phone 7970

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7970=

CUCM 3.x/4.x RTU license for single IP Phone 7970, spare

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7971G

CUCM 3.x/4.x RTU license for single IP Phone 7971

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7971G=

CUCM 3.x/4.x RTU license for single IP Phone 7971, spare

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7975

CUCM 3.x/4.x RTU license for single IP Phone 7975

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7975=

CUCM 3.x/4.x RTU license for single IP Phone 7975, spa

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7985

CUCM 3.x/4.x RTU license for single IP Phone 7985

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-7985=

CUCM 3.x/4.x RTU license for single IP Phone 7985, spare

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-ANA

CUCM 3.x/4.x RTU license for single ATA

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-ANA=

CUCM 3.x/4.x RTU license for single ATA, spare

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-IPCOMM=

CUCM 3.x/4.x RTU license single IP Communicator, spare

There is currently no replacement product available for this product.

-

-

SW-CCM-UL-UPGRD=

CUCM 3.x/4.x RTU license upgrade, spare

There is currently no replacement product available for this product.

-

-

UCM-HOSP-DLU-1

UCM Hospitality - Device License Units (DLUs)

There is currently no replacement product available for this product.

-

-

UCM-HOSP-LIC-1

UCM Hospitality Licenses

There is currently no replacement product available for this product.

-

-

UCM-HOSP-ROOMS

UCM Hospitality - Number of Hotel rooms

There is currently no replacement product available for this product.

-

-

UCM-HOSPITALITY

UC Hospitality Licensing

There is currently no replacement product available for this product.

-

-

UNIFIED-CM7.1

CUCM 7.1 top level part number

R-UCL-UCM-LIC-K9

Top Level SKU For 9.x/10.x User License - eDelivery

-

Product Migration Options

Customers are encouraged to migrate to the Cisco Unified Communications Manager v 9.2 or later. Information about this product can be found at: http://www.cisco.com/en/US/products/sw/voicesw/ps556/index.html.

Customers may be able to use the Cisco Technology Migration Program (TMP) where applicable to trade-in eligible products and receive credit toward the purchase of new Cisco equipment. For more information about Cisco TMP, customers should work with their Cisco Partner or Cisco account team. Cisco Partners can find additional TMP information on Partner Central at http://www.cisco.com/web/partners/incentives_and_promotions/tmp.html.

Customers may be able to continue to purchase Cisco Unified Communications Manager Version 8.x Phone Units and Device License Units through the Cisco Certified Refurbished Equipment program. Refurbished units may be available in limited supply for sale in certain countries on a first-come, first-served basis until the Last Date of Support has been reached. For information about the Cisco Certified Refurbished Equipment program, go to: http://www.cisco.com/go/eos.

Service prices for Cisco products are subject to change after the product End-of-Sale date.

The Cisco Takeback and Recycle program helps businesses dispose properly of surplus products that have reached their end of useful life. The program is open to all business users of Cisco equipment and its associated brands and subsidiaries. For more information, go to: http://www.cisco.com/web/about/ac227/ac228/ac231/about_cisco_takeback_recycling.html.

For More Information

For more information about the Cisco Unified Communications Manager Version 9.2 or later, visit http://www.cisco.com/en/US/products/sw/voicesw/ps556/index.html, or contact your local account representative.

For more information about the Cisco End-of-Life Policy, go to:
http://www.cisco.com/en/US/products/products_end-of-life_policy.html.

For more information about the Cisco Product Warranties, go to:
http://www.cisco.com/en/US/products/prod_warranties_listing.html.

To subscribe to receive end-of-life/end-of-sale information, go to:
http://www.cisco.com/cisco/support/notifications.html.

Subscribe for RSS Notifications for End-of-Life and End-of-Sale Notices

To subscribe to the End-of-Life and End-of-Sale RSS Feed, insert the following URL into your RSS application: http://www.cisco.com/web/feeds/products/end_of_life_rss.xml.

Any authorized translation issued by Cisco Systems or affiliates of this end-of-life Product Bulletin is intended to help customers understand the content described in the English version. This translation is the result of a commercially reasonable effort; however, if there are discrepancies between the English version and the translated document, please refer to the English version, which is considered authoritative