 Feedback
|
Table Of Contents
Cisco Unified Communications Manager
Cisco Unified Messaging Gateway
Cisco Unified Communications MeetingPlace Express
Cisco Unified Personal Communicator
Cisco Unified Videoconferencing 3545 Media Conferencing Unit (MCU)
Cisco Unified IP Phone Support
Cisco Unified Mobility Advantage/Mobile Communicator
Cisco Unified Application Environment
Cisco Adaptive Security Appliance 5540 Services
Cisco Catalyst 6500 Series Firewall Services Module (FWSM)
Cisco Unified Operations Manager
Cisco Unified Provisioning Manager
Cisco Unified Service Statistics Manager
Latest Software Upgrades and Licenses
HP SCSI Hard Drive Firmware Update
Unity deployment with multiple exchange server does not work with CUPM (CSCso65108)
Unable to provision trunks, MGCP GW, VM ports and Media resources (CSCso66982)
High CPU Utilization Causing Call Failures (CSCsr56225)
Obtaining Documentation, Obtaining Support, and Security Guidelines
System Release Notes for IP Telephony for
Enterprise and Midmarket: Unified
Communications System, Release 7.0(1)
Contents
–
Latest Software Upgrades and Licenses
•
Overview
It is standard methodology for Cisco Systems to perform system-wide testing of the Cisco Unified Communications family of products, supplementing the product-level testing performed on each Cisco Unified Communications product. This document provides release notes for the testing conducted on systems composed of the following types of components:
•
•
•
•
•
•
•
•
•
Note
The focus of this document is on the IP telephony components of Cisco Unified Communications system testing. IP contact center and IP small and medium business components have also been tested. For additional information on contact center components, see:
http://www.cisco.com/cisco/web/docs/iam/unified/ipcc701/index.htmlFor additional information on small and medium business components, see:
http://www.cisco.com/cisco/web/docs/iam/unified/ipt701/SMB/index.htmlA major deliverable of the System Release and Cisco Unified Communications testing is a recommendation of compatible software releases for customers that have been verified by the testing teams. The recommendations are not exclusive and are in addition to interoperability recommendations for each of the individual voice application or voice infrastructure products. For information on component software releases for Unified Communications Release 7.0(1), see System Requirements. Software compatibility for all Unified Communications system releases, as well as updated compatibility information for this release, is available from the Cisco Unified Communications Compatibility Tool at:
http://tools.cisco.com/ITDIT/vtgscaTested Functionality
The system-wide testing of IP telephony functionality for Cisco Unified Communications Release 7.0(1) included the following direct and upgrade paths:
•
http://www.cisco.com/univercd/cc/td/doc/systems/unified/uc611/relnotes/rnipt611.htm•
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC6.0.1/release_notes/rnipt601.html•
•
•
•
•
•
For a list of the target Cisco Unified Communications Release 7.0(1) versions that the main components were upgraded to, see Software Version Matrix. System upgrade procedures are provided in the System Installation and Upgrade Manual for IP Telephony at:
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC7.0.1/ipt_system_inst_upg/suimt.pdfNew and Changed Features
This release, 7.0(1) of Cisco Unified Communications includes the following new or upgraded significant components since Release 6.1(1):
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
For information on components versions that is not changed in Unified Communications Manager Release 7.0(1), refer to the System Release Notes for IP Telephony: Cisco Unified Communications System, Release 6.1(1):
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC6.1.1/release_notes/rnipt611.html
The following sections list the features of each new or upgraded component tested in this release.
Cisco Unified Communications Manager
Unified Communications Manager Release 7.0(1) includes the following changes and updates to functionality:
•
•
–
–
–
–
–
•
•
–
–
•
–
–
–
–
–
–
–
•
–
–
•
–
–
•
–
–
–
•
•
•
•
–
–
–
•
For a detailed description of these and other new features and functionality, see Release Notes for Cisco Unified Communications Manager Release 7.0(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/7_0_1/cucm-rel_note-701.html
Cisco Unified Presence
Unified Presence Server Release 7.0(1) includes the following changes and updates to functionality since Unified Presence Server Release 6.0(1):
•
•
•
•
•
•
For a detailed description of these features and functionality, see the Release Notes for Cisco Unified Presence Release at:
http://www.cisco.com/en/US/products/ps6837/prod_release_notes_list.html
Unified IP IVR
Unified IP IVR Release 7.0(1) software includes the following new features:
•
•
•
•
•
•
•
Note
For a detailed description of Cisco Unified IP IVR Release 7.0(1) supported and unsupported features and functionality, see Release Notes for Cisco Customer Response Solutions 7.0(1) at:
http://www.cisco.com/en/US/products/sw/custcosw/ps3651/tsd_products_support_series_home.html
Cisco Unified Messaging Gateway
Cisco Unified Messaging Gateway (UMG) Release 1.0(2) includes the following:
•
–
–
–
–
–
–
•
•
•
For a detailed description of these features and functionality, see Release Notes for Cisco Unified Messaging Gateway 1.0.1 at:
http://www.cisco.com/en/US/docs/voice_ip_comm/umg/rel1_0/release/notes/rnumg10.html
Cisco Unity Express
Cisco Unity Express Release 3.2.1 includes the following changes and updates to functionality since Release 3.1(1):
•
•
•
•
•
•
For a detailed description of these features and functionality, see Release Notes for Cisco Unity Express Release 3.2 at:
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/prod_release_notes_list.html
Cisco Unity Connection
Cisco Unity Connection Release 7.0(1) includes the following changes and updates to functionality since Release 2.1(1):
•
–
–
•
–
–
•
–
–
–
Additionally, you can configure the settings to allow cross-server call handling features like Cross-server logon, Cross-server transfer, and Cross-server live reply.
•
•
•
•
–
–
–
•
–
–
–
–
–
–
–
–
For a detailed description of these features and functionality, see Release Notes for Cisco Unity Connection Release 7.0(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/release/notes/701cucrn.html
Cisco Unified MeetingPlace
Cisco Unified Communications MeetingPlace 7.0 includes the following changes and updates to functionality since Release 6.0:
New Features include:
•
•
•
•
Changed features from the Release 6.0 include:
•
•
•
•
•
•
–
–
–
•
•
For a detailed description of these features and functionality, see Release Notes for Cisco Unified Communications MeetingPlace Release 7.0 at:
http://www.cisco.com/en/US/docs/voice_ip_comm/meetingplace/7x/english/ReleaseNotes/mp70rn.html
Cisco Unified Communications MeetingPlace Express
Cisco Unified Communications MeetingPlace Express 2.0.3 provides these new features:
•
•
•
•
For a detailed description of these features and functionality, see Release Notes for Cisco Unified Communications MeetingPlcae Express Release 2.0 at:
http://www.cisco.com/en/US/products/ps6533/prod_release_notes_list.html
Cisco Unified Video Advantage
Cisco Unified Video Advantage Release 2.1(1) provides these new features:
•
–
–
•
•
•
•
•
For a detailed description of Unified Video Advantage Release 2.1(1) features and functionality, see Release Notes for Cisco Unified Video Advantage, Release 2.1(1) at:
http://www.cisco.com/en/US/docs/video/cuva/2_1/english/release/notes/ol15290.html
Cisco IP Communicator
IP Communicator Release 2.1(3) has no new functionality from Release 2.1(1) which was a part of the previous Cisco Unified Communications Release 6.1(1).
For a detailed description of IP Communicator Release 2.1(1) features and functionality, see Release Notes for Cisco IP Communicator Release 2.1 at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/release/notes/ol113782.html
Cisco Unified Personal Communicator
Cisco Unified Personal Communicator 7.0 includes the following new features:
•
When you configure federations Cisco Unified Presence users in one domain can interact with Microsoft Office Communicator (MOC) users and/or Cisco Unified Presence users in another domain to exchange presence and instant messages. The contact list in Cisco Unified Personal Communicator will contain foreign and internal usernames, with associated presence and IM support.
•
•
–
–
–
For more information on Cisco Unified Personal Communicator, see the Release Notes at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cupc/7_0/english/release/notes/ol15710.html
Cisco Unified Videoconferencing 3545 Media Conferencing Unit (MCU)
The Cisco Unified Videoconferencing 3500 Series products are multipoint video conferencing and media processing systems that provide extensive audio and video processing capabilities and web-based conference monitoring and management. They support a wide range of telephony protocols and media communication networks and are interoperable with other video conferencing network devices.
Cisco Unified Videoconferencing 3500 MCU Release 5.5.0.0.54 introduces the following features:
•
•
•
For more detailed information, see the Release Notes for Cisco Unified Videoconferencing 3500 Release 5.5 at:
http://www.cisco.com/en/US/docs/video/cuvc/5_5/mcu/release/notes/mcuv55rn.html
Cisco Unified IP Phone Support
The following features and functionality are introduced in phone firmware release 8.4(1):
•
•
•
–
–
–
•
•
•
–
–
For information on Cisco Unified IP Phone models, see the appropriate release notes at:
http://www.cisco.com/en/US/products/hw/phones/ps379/prod_release_notes_list.html
Cisco Unified Mobility Advantage/Mobile Communicator
As an integral part of Cisco Unified Communications, Cisco Unified Mobile Communicator is an easy-to-use software application for mobile smartphones that enables collaboration across mobile workspaces by bringing together people and information to accelerate decisions and improve response times and productivity.
Cisco Unified Mobile Communicator securely extends Cisco Unified Communications to mobile smartphones, allowing you to reach, respond to, and collaborate with others faster. From your mobile smartphone you can manage your presence status, view the presence status of others, access company directory contacts, receive Cisco Unified MeetingPlace notifications, place calls through Cisco Unified Communications Manager, and access other vital information.
For more information on the features see the product datasheets at:
http://www.cisco.com/en/US/products/ps7271/prod_literature.html
For more information on these new products, see Cisco Unified Mobility Advantage and Cisco Unified Mobile Communicator 7.0 Release Notes at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cuma/7_0/english/release/notes/CUMA_70_RN.html
http://www.cisco.com/en/US/docs/voice_ip_comm/cuma/7_0/english/release/notes/CUMC_70_WM_RN.html
Cisco Unified Application Environment
For information on features and functionality, see the Release Notes for Applications for Cisco Unified Application Environment at:
http://www.cisco.com/en/US/docs/voice_ip_comm/cuae/2_5/english/apps/release/notes/rborn25.pdf
Cisco Adaptive Security Appliance 5540 Services
Cisco Adaptive Security Appliance (ASA) 5540 Series Release 8.0(4) introduces the following new features and functionality:
•
–
–
–
–
•
•
•
•
•
•
For additional information on features and functionality, see Cisco ASA 5500 Series Release Notes Version 8.0(4) at:
http://www.cisco.com/en/US/docs/security/asa/asa80/release/notes/arn804n.html
Cisco Catalyst 6500 Series Firewall Services Module (FWSM)
Cisco Catalyst 6500 Series Firewall Services Module Release 4.0(3) introduces the following new features and functionality:
•
–
–
For additional information, see the Release Notes for the Catalyst 6500 Series and Cisco 7600 Series Firewall Services Module, 4.0(3) at:
http://www.cisco.com/en/US/docs/security/fwsm/fwsm40/release/notes/fwsmrn40.html
Cisco IOS 12.4(15)T7
This section describes new and changed features in Cisco IOS Release 12.4(15)T7. Some features may be new to Cisco IOS Release 12.4T but were released in earlier Cisco IOS software releases. Some features may have been released in earlier Cisco IOS software releases and have been changed in Cisco IOS Release 12.4(15)T7.
IOS Software Release 12.4(15)T7 includes the following hardware changes and updates to functionality since Release 12.4(15)T:
•
IOS Software Release 12.4(15)T5 includes the following software changes and updates to functionality since Release 12.4(15)T:
•
•
–
–
–
For a detailed description of Cisco IOS Release 12.4(15)T7 features and functionality, see Cross-Platform Release Notes for Cisco IOS Release 12.4T, Part 3: New Feature Descriptions and Important Notes at:
http://www.cisco.com/en/US/products/ps6441/prod_release_note09186a00804a19ae.html
Cisco IOS Release 12.4(15)T7 was tested on Cisco 37xx Series voice gateways and gatekeepers and on the Cisco Communications Media Module in IP Telephony environment. Cisco IOS Software Release 12.4(15)T will be the last Cisco IOS T release for several Cisco hardware platforms. The following platforms will be supported by Release 12.4(15)T7 and higher releases through regularly scheduled software maintenance rebuilds and bug fix support until the end of software maintenance date for the respective platform is reached.
•
•
•
•
•
For more information on the unsupported platforms, see: http://www.cisco.com/en/US/prod/collateral/iosswrel/ps8802/ps6968/ps6441/product_bulletin_c25_466578.html
Cisco IOS 12.4(20)T
In Cisco Unified Communications System Release 7.0(1), the latest Cisco IOS Release 12.4(20)T has the following changes and updates to functionality since it previous release:
•
•
•
•
•
•
•
•
•
•
–
–
–
•
•
•
•
•
•
For a detailed description of Cisco IOS Release 12.4(20)T features and functionality, see Cross-Platform Release Notes for Cisco IOS Release 12.4T, Part 3: New Feature Descriptions and Important Notes at: http://www.cisco.com/en/US/docs/ios/12_4t/release/notes/124TNEWF.html
Cisco IOS 12.4(18c) Mainline
The majority of Cisco Unified Communications Release 7.0(1) system testing was performed using Cisco IOS Release 12.4(20)T. However, automated testing of basic call functionality and additional load testing were performed using the Cisco IOS Release 12.4(18c) Mainline. Because Cisco IOS Mainline releases do not support many of the calling features found in Cisco IOS T releases, this additional testing involved only basic call functionality between IP phones and IP phones to PSTN endpoints.
Testing was performed using the following voice/data gateways:
•
•
•
To compare the differences in features and functionality between 12.4(20)T and 12.4(18c), you can use Feature Navigator, a web-based tool. To access Feature Navigator, you must have an account on Cisco.com. If you have forgotten or lost your account information, e-mail the Contact Database Administration group at cdbadmin@cisco.com. If you want to establish an account on Cisco.com, go to: http://www.cisco.com/register and follow the directions.
You can access Feature Navigator at the following URL:
http://www.cisco.com/go/fnClick Compare Images and enter the following values in the popup window:
•
•
•
•
•
Cisco Unified Operations Manager
Cisco Unified Operations Manager 2.1 includes the following new features:
•
•
•
•
–
–
•
–
–
•
–
–
–
•
•
For additional information on features and functionality, see Release Notes for Cisco Unified Operations Manager 2.1 at:
http://www.cisco.com/en/US/docs/net_mgmt/cisco_unified_operations_manager/2.1/release/notes/OM_RN21.html
Cisco Unified Service Monitor
Cisco Unified Service Monitor 2.1 includes the following new features:
•
•
•
•
For additional information on features and functionality, see Release Notes for Cisco Unified Service Monitor 2.1 at:
http://www.cisco.com/en/US/docs/net_mgmt/cisco_unified_service_monitor/2.1/release/SrvMonRN.html
Cisco Unified Provisioning Manager
For information on features and functionality, see Release Notes for Cisco Unified Provisioning Manager 1.3 at:
http://www.cisco.com/en/US/docs/net_mgmt/cisco_unified_provisioning_manager/1.3/release/notes/CUPM13RN.html
Cisco Unified Service Statistics Manager
Cisco Unified Service Statistics Manager 1.1 includes the following new features:
•
•
–
–
–
–
–
–
•
For additional information on features and functionality, see Release Notes for Cisco Unified Service Statistics Manager 1.1 at:
http://www.cisco.com/en/US/docs/net_mgmt/cisco_unified_service_statistics_manager/1.1/release/notes/SrvStat.html
System Requirements
This section provides information about the software versions of the Cisco and third-party components and the firmware versions of the Cisco Unified IP phones used in system-wide testing of Cisco Unified Communications Release 7.0(1). This section contains the following information:
End-of-Sale Components
The following components have reached end-of-sale (EOS) status but are still supported, and since they may be present in existing customer deployments, remained installed in the test bed sites for this Cisco Unified Communications release:
•
•
•
•
•
•
•
•
•
•
•
•
•
The EOS date is the last date to order the product through Cisco point-of-sale mechanisms. The product is no longer for sale. There is also an end-of-life (EOL) cycle that is a process that guides the final business operations associated with the product life cycle.
The EOL process consists of a series of technical and business milestones and activities that, once completed, make a product obsolete. Once obsolete, the product is not sold, manufactured, improved, repaired, maintained, or supported.
For information about recommended replacements, see the comprehensive list of announcements at End-of-Life and End-of-Sale Products at the following URL:
http://www.cisco.com/en/US/products/prod_end_of_life.html
For information on specific products, choose a product from the following URL:
http://www.cisco.com/web/psa/products/index.html
Then click on the End-of-Life and End-of-Sale Notices link in the Product Literature box.
For an overview of the Products and Services EOL policy, see the information at the following URL:
http://www.cisco.com/en/US/products/products_end-of-life_policy.html
Deployment Considerations
The tables in this section list the recommended software and firmware releases based on Cisco Unified Communications Release 7.0(1). Note that not every rebuild is tested as part of Cisco Unified Communications. Therefore, additional regression testing in a customer or Cisco-specific certification lab is recommended before deployment.
When deploying IP Communications in a customer environment, please remember the following:
•
•
http://www.cisco.com/pcgi-bin/tablebuild.pl/csa
•
http://www.cisco.com/public/sw-center/sw-ios.shtml
•
•
http://tools.cisco.com/Support/BugToolKit/
•
Software Version Matrix
Table 1 lists the software release versions of both Cisco and third-party components used in the Cisco Unified Communications Release 7.0(1) system test.
Table 1 Software Release Versions in Cisco Unified Communications Release 7.0(1) for IP Telephony
Call Control
Cisco Unified Communications Manager
7.0(1)
Cisco Unified Communications Manager Business Edition
7.0(1)
Cisco Unified Communications Manager Express
7.0/IOS 12.4(20)T
Cisco Unified Survivable Remote Site Telephony (SRST)
7.0/IOS 12.4(20)T1
Cisco Unified Presence
7.0(1)
Cisco Unified Business Attendant Console and Unified Department Attendant Console
7.0(1)
Contact Center
Cisco Unified Contact Center Express
7.0(1)SR1
Cisco Unified Contact Center Express—Operating System
Windows 2003 version:
2003.1.2a SR9Applications
Cisco Emergency Responder
7.0(1)
Cisco Unified Application Environment
2.5(1)
Cisco Unified PhoneProxy
8.0.4
Cisco Unified Messaging Gateway
1.0.2
Conferencing
Cisco Unified MeetingPlace—Operating System
Win OS 2003.1.2a-SR14
Cisco Unified MeetingPlace Application Server
7.0.1.4
Cisco Unified MeetingPlace Web Conferencing
7.0.1.1
Microsoft Outlook for Cisco Unified MeetingPlace Release 7.0
7.0.1.1
Jabber for Cisco Unified MeetingPlace Release 7.0
7.0.1.1
IBM Lotus Notes for Cisco Unified MeetingPlace Release 7.0
7.0.1.1
Microsoft Office Communicator for Cisco Unified MeetingPlace Release 7.0
7.0.1.1
Cisco Unified Media Server for 3545 (video)
5.3.3.0.43A
Cisco Unified Media Server for 3545 (audio)
6.0.0.3.9
Cisco Unified MeetingPlace Express
2.0.3
Cisco Unified Videoconferencing 3540 PRI Gateway
5.0.0.0.22
Cisco Unified Videoconferencing 3521and 3522 BRI Gateways
5.0.0.0.22
Voice Mail and Unified Messaging
Cisco Unity
7.0(2)
Unity-CM TSP
8.3(1)
Cisco Unity—Microsoft Exchange
Microsoft Exchange 2003 SP2 (on Cisco Unity and partner Exchange servers) and Microsoft Exchange 2007 SP1 or Exchange 2003SP2 (on other message store servers)
Cisco Unity—IBM Lotus Domino
7.0 with DUC 1.2.3
Cisco Unity Connection
7.02
Cisco Unity Express
3.2.1
Endpoints and Clients
Cisco Unified IP Phones models 3911, 7902G, 7905G, 7906G, 7911G, 7912G, 7920, 7921G, 7931, 7935, 7936, 7937G, 7940G, 7941G, 7942G, 7945G, 7960G, 7961G, 7962G, 7965G, 7970G, 7971G, 7975G, 7985G
Firmware 8.4.1
Bundled with Unified Communications Manager
See Firmware Version MatrixCisco IP Communicator
2.1.3
Cisco Unified Personal Communicator
7.0
Cisco Unified Video Advantage
2.1.1
Wireless and Mobility
Cisco Aironet Access Point (AP) 1200G
12.3(8)JA
Cisco Unified Mobility Advantage
7.0
Cisco Unified Mobile Communicator
7.0
Security
Cisco Adaptive Security Appliance ASA 5500 Series
8.0.4
Cisco Catalyst 6500 Series Firewall Services Module (FWSM)
4.0(3)
Cisco Catalyst 6500 Series Intrusion Detection System (IDSM-2) Module
6.0(2)
Cisco Intrusion Prevention System Appliance IPS-4200
6.0(2)
Cisco NAC Appliance (Clean Access)
4.1.2
Management Center for Cisco Security Agents
5.0.0.216
Cisco Security Agent for Cisco Unified Contact Center Express
5.0.0.216-3.0.4
Cisco Security Agent for Cisco Unity
4.5.1.639-2.0(3)
Cisco Security Agent for Unified MeetingPlace
5.2.0.263
Cisco Security Agent for Unified Communications Manager
Bundled with Unified Communications Manager
Cisco Security Agent for Cisco Emergency Responder
Bundled with Cisco Emergency Responder
Network Management
Cisco Unified Operations Manager
2.1
Cisco Unified Service Monitor
2.1
Cisco netManager - Unified Communications
1.1
Cisco Unified Service Statistics Manager
1.1
Cisco Unified Provisioning Manager
1.3
Cisco Resource Management Essentials (RME)
4.0.5
Communications Infrastructure
Cisco IOS Mainline Release
12.4(18c)3
Cisco Integrated Services Router (ISR) 2801, 2811, 2821, 2851, 3825, 3845 (router, voice/data gateway)
12.4(20)T
Cisco 3745 (gatekeeper)
12.4(15)T7
Cisco 3745/Cisco 3845,(IP-to-IP gateway)
12.4(15)T7/12.4(20)T
Cisco 3725, 3745 (voice/data gateway)
12.4(15)T7
Cisco 3725, 3745, 3825 (SRTP and Secure SRST gateways)
12.4(15)T7 for Cisco 3725, 3745 and 12.4(20)T1 for Cisco 3825
Cisco 7206 (voice/data gateway)
12.4(20)T
Cisco Catalyst 3550 (access switch)
12.2(25)SEE4 with advipservicesk9 image
Cisco Catalyst 3560 (access switch)
12.2(25)SEE4 with advipservicesk9 image
Cisco Catalyst 3750 (data center switch)
12.2(25)SEE4 with advipservicesk9 image
Cisco Catalyst 4503 (access switch)
12.2(25)SEE4 with advipservicesk9 image
Cisco Catalyst 4506 (access switch)
12.2(25)SEE4 with advipservicesk9 image
Cisco Catalyst 6506, 6509 (voice access switch, Supervisor Engine 2/MSFC2)
Cat OS 8.6.3 /12.2.(18)SXF9
Cisco Catalyst 6506, 6509 (core switch, Supervisor Engine 720)
12.2(18)SXF9 (native-mode)
Cisco Catalyst Communications Media Module (CMM)
12.4(15)T74
Cisco Catalyst 6608, 6624 (voice gateway)
Bundled with Unified Communications Manager
See Firmware Version MatrixCisco Integrated Services Router (ISR) 1861
12.4(20)T
Cisco Unified Border Element
12.4(20)T
Cisco VG224 (analog voice gateway)
12.4(20)T
Cisco VG248 (analog voice gateway)
1.3(2)
Third Party
McAfee Antivirus5
Enterprise 8.0.0 Patch
Version: 11
1 Cisco IOS Firewall version is 12.4(20)T1.
2 An Engineering Special or Service Release available in Q4, 2008 will address defect CSCsr83757.
3 IOS Mainline Release 12.4(18b) was used for additional basic PSTN functionality and load testing as part of regression testing conducted in IP Telephony environments.
4 Cisco IOS Release 12.4(15)Tx is the last release supported on the 37xx Series and CMM platforms; these components are not supported on Release 12.4(20)T.
5 You can install third-party antivirus agents on Windows-based servers such as Cisco Customer Response Solutions (Unified Contact Center Express) and Unified Operations Manager, but not on non-Windows appliances such as Unified Communications Manager and Unified Communications Manager Business Edition.
Firmware Version Matrix
Table 2 lists the firmware versions of the Cisco Unified IP Phones, analog adaptors, voice gateways and conference bridges used in the Cisco Unified Communications Release 7.0(1) system test.
Table 2 Firmware Versions for Cisco Devices in Cisco Unified Communications Release 7.0(1) for IP Telephony
Cisco Unified SIP Phone 3911
—
SIP3951.8-1-2
Cisco Unified IP Phone 7902G1
CP7902080002SCCP060817A
—
Cisco Unified IP Phone 7905G
CP7905080003SCCP070409A
CP7905080001SIP060412A
Cisco Unified IP Phone 7906G
SCCP11.8-4-1S
SIP11.8-4-1S
Cisco Unified IP Phone 7910G
P00405000700
—
Cisco Unified IP Phone 7911G
SCCP11.8-4-1S
SIP11.8-4-1S
Cisco Unified IP Phone 7912G
CP7912080003SCCP070409A
CP7912080001SIP060412A
Cisco Unified IP Phone 7920
CMTERM_7920.4.0-03-02
—
Cisco Unified IP Phone 7921G
CP7921G-1.2.1
—
Cisco Unified IP Phone 7931G
SCCP31.8-4-1S
SIP31.8-4-1S
Cisco Unified IP Phone 7935
P00503021900
—
Cisco Unified IP Phone 7936
CMTERM_7936.3-3-16-0
—
Cisco Unified IP Phone 7937G
APPS37SCCP.1-2-1-0
—?
Cisco Unified IP Phone 7940G
P00308000900
P0S3-08-8-00
Cisco Unified IP Phone 7941G
SCCP41.8-4-1S
SIP41.8-4-1S
Cisco Unified IP Phone 7941G-GE2
SCCP41.8-4-1S
SIP41.8-4-1S
Cisco Unified IP Phone 7942G
SCCP42.8-4-1S
SIP42.8-4-1S
Cisco Unified IP Phone 7945G
SCCP45.8-4-1S
SIP45.8-4-1S
Cisco Unified IP Phone 7960G
P00308000900
P0S3-08-8-00
Cisco Unified IP Phone 7961G
SCCP41.8-4-1S
SIP41.8-4-1S
Cisco Unified IP Phone 7961G-GE
SCCP41.8-4-1S
SIP41.8-4-1S
Cisco Unified IP Phone 7962G
SCCP42.8-4-1S
SIP42.8-4-1S
Cisco Unified IP Phone 7965G
SCCP45.8-4-1S
SIP45.8-4-1S
Cisco Unified IP Phone 7970G
SCCP70.8-4-1S
SIP70.8-4-1S
Cisco Unified IP Phone 7971G-GE
SCCP70.8-4-1S
SIP70.8-4-1S
Cisco Unified IP Phone 7975G
SCCP75.8-4-1S
SIP75.8-4-1S
Cisco Unified IP Phone 7985G
CMTERM_7985.4-1-6-0
—
Cisco Catalyst 6608 (voice gateway)
D004040000323
Cisco Conference Bridge WS-X6608
C00104000003
1 Phone model tested in EUEM site models only during Cisco Unified Communications Release 7.0(1) system testing.
2 SRST failover tested on phone model with SIP firmware load installed only, not with SCCP firmware load
3 Only endpoints such as IP phones and analog telephone adaptors have separate firmware loads to support SCCP or SIP protocols; gateways and conference
3 bridges do not.
Latest Software Upgrades and Licenses
The following are links to the latest software upgrades and licenses for Cisco Unified Communications Release 7.0(1) components:
•
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
–
•
•
http://tools.cisco.com/support/downloads/go/MDFTree.x?butype=switches•
•
•
•
http://www.cisco.com/en/US/products/ps6509/products_installation_guide_chapter09186a008055e1f6.html#wp1041859•
http://tools.cisco.com/gct/Upgrade/jsp/index.jspRelated Documentation
The components in these release notes, including the platforms tested, are discussed in the Technical Information site at: http://www.cisco.com/cisco/web/docs/iam/unified/ipt701/ENT/Install_and_Configure_System_Components.html
See this content for the specific versions of the components tested and links to relevant documentation for installation and configuration procedures.
Upgrade information for components that have been tested and verified during system testing is provided in the System Installation and Upgrade for IP Telephony Enterprise Cisco Unified Communications System Release 7.0(1) at:
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC7.0.1/ipt_system_inst_upg/suimt.pdfFor additional information on specific hardware recommendations or bills of material for each product, see System Requirements.
Table 0-4 provides links to the main page for documentation on various Cisco Unified Communications components, from which you can navigate to individual documents.
.
Limitations and Restrictions
This section includes the following topics:
If you are a Cisco partner or a registered Cisco.com user with a Cisco service contract, you can use the Bug Toolkit to find caveats of any severity for any release. To access the Bug Toolkit, go to this URL: http://www.cisco.com/pcgi-bin/Support/Bugtool/launch_bugtool.pl.
Cisco offers a Product Alert Tool that provides you the ability to set up one or more profiles that will enable you to receive email notification of new Field Notices, Product Alerts or End of Sale information for the products that you have selected. The Product Alert Tool is available at:
http://tools.cisco.com/Support/PAT
Important Notes
This section includes important notes related to the testing of Cisco Unified Communications System Release 7.0(1) for IP telephony and includes the following issues:
•
•
•
•
HP SCSI Hard Drive Firmware Update
The HP SCSI hard drive firmware update issue addresses the following defects:
•
•
•
CSCse71185: Certain HP Ultra320 SCSI HDs May Exhibit Reduced Perf and Timeouts
A ProLiant server configured with any of the HP Ultra320 SCSI hard drives listed in HP Customer Advisory #C00677430 (available at http://www.hp.com) may exhibit reduced performance or have excessive timeouts. This performance issue is caused by the dynamically adjusted seek time profile table in the drive firmware after it becomes degraded.
When this problem occurs, the reduced performance is characterized by occasional brief delays in command response time while servicing random workloads and in severe cases the drive may exhibit command timeouts, which requires a server reboot for recovery.
CSCse71295: HP FW Recommended to Min Potential for Media Errors on Certain SCSI HD
A ProLiant server configured with any of the HP Ultra320 SCSI hard drives listed in HP Customer Advisory #C00542020 (available at http://www.hp.com) may report media errors or illuminate the drive fault LED. The corrected firmware version (HPB4 or later) reduces the hard drive idle time that could potentially lead to build-up of media lubricant on the disk surface or drive head, causing the drives to report media errors or illuminate the drive fault LED.
CSCso98836: HP Ultra320 SCSI HDD FW Upgrade
A ProLiant server configured with any of the HP Ultra320 SCSI hard drives listed in HP Customer Advisory #C00859596 (available at http://www.hp.com) may exhibit timeouts and SCSI downshifts.
These problems may occur on the following server models:
•
•
•
•
•
•
•
•
The affected hard drives for these problems are listed in the associated HP Customer Advisories. However, the Cisco provided HP SCSI Hard Drive Firmware Update CD can be applied to all listed server types and the impacted drives will be updated if applicable.
To update the firmware to a Cisco tested level, use the Cisco provided HP SCSI Hard Drive Firmware Update CD released simultaneous to the Unified Communications 7.0(1) system release. For more details on installing the firmware, see the README.txt file for HP SCSI Hard Drive Firmware Update CD.
The ISO image for the Cisco provided HP SCSI Hard Drive Firmware Update CD and associated readme file may be obtained from Cisco.com at the following navigation path:
http://tools.cisco.com/support/downloads/go/Redirect.x?mdfid=278875240
From the Tools and Resources Downloads page, go to:
Communications Infrastructure ->
Voice Servers ->
Cisco 7800 Series Media Convergence Servers
<SERVER MODEL>
Latest Releases ->
Firmware ->
<Select: HP_SCSI_FW-1.0.1.iso>
<Select: HP_SCSI_FW-Readme.txt>
Unity deployment with multiple exchange server does not work with CUPM (CSCso65108)
Cisco Unified Provisioning Manager (CUPM) can be used to create mailboxes only on the default mailstore in partner exchange server and cannot be used to create mailboxes in exchange servers other than the partner exchange server. This is a limitation for enterprise customers with Unified messaging system and many voicemail deployments with more than one exchange servers in their network.
To workaround this issue, move the mailboxes to the desired mailstore in desired exchange server using Microsoft Exchange task Wizard.
Unable to provision trunks, MGCP GW, VM ports and Media resources (CSCso66982)
Cisco Unified Provisioning Manager provides a reliable and scalable Web-based solution for managing a your next-generation communications services in an integrated IP telephony, voicemail, and messaging environment including:
•
•
•
•
•
•
•
However Provisioning Manager does not support the configurations of the following in Cisco Unified Communications Manager:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
This issue can be resolved by using Cisco Unified Communications Manager Administration GUI to configure the above components.
High CPU Utilization Causing Call Failures (CSCsr56225)
For the Cisco 2801, 2851, and 7200 Series routers with Cisco IOS image 12.4(20)T, a higher CPU utilization is causing call failures.
Currently, there is no workaround for this problem.
Firewall Services Module (FWSM) does not support TCP SACK option (CSCeb1675, CSCsr81535, and CSCsi54863)
The lack of SACK support in the FWSM addresses the following defects:(
•
•
•
The Firewall Services Module (FWSM) does not support the TCP SACK option, which means that the sequence numbers carried in the TCP SACK option are not randomized the same way the normal TCP sequence numbers are randomized as they cross FWSM. Due to this issue the sequence numbers carried in the TCP SACK option will appear corrupted to the TCP end points and may reject these packets. This issue is documented in CSCeb16752.
Many TCP end points, among others like the Cisco Unified Communication Manager and Cisco Unified Presence Server support the TCP SACK option to speed up data transfer in case of packet loss. If two such end points establish a TCP session through the FWSM, they will agree during the 3-way handshake to use the TCP SACK option in case of a packet loss. However, if there is packet loss and the end points attempt to use TCP SACK option, they will encounter the problem described in CSCeb16752 and the TCP session may fail. One such instance of a failure is captured in CSCsr81535, where the SDL link between two Cisco Unified Communication Managers went out of service due to this issue.
A workaround to this problem was introduced through the defect CSCsi54863. The no sysopt connection tcp sack-permitted command in global configuration mode will instruct the FWSM to modify the TCP packets during the 3-way handshake as if the TCP end points did not support the TCP SACK option. This way the end points will not attempt to use the TCP SACK option and so the lack of support for this option in the FWSM will not cause any problems.
Note
Resolved Caveats
This section lists caveats, grouped by severity, that are resolved now but are not included in the recommended component versions of Cisco Unified Communications System Release 7.0(1) for IP telephony.
Note
To determine the software version that includes the fix, click on the linked caveat number in the Identifier column in Table 4 to access the Bug Toolkit.
Open Caveats
This section lists known caveats, grouped by severity, related to the testing of IP telephony components in Cisco Unified Communications Release 7.0(1) and previous releases, which were not resolved at the time this document was written.
For additional information on each defect, click on the linked caveat number in the Identifier column in Table 5 to access the Bug Toolkit.
Table 5 Open Caveats
CPU is not protected by current ARP Throttling code
Unified Operations Manager generates false BackupActivated alerts for gateways
Unified Communications Manager Ethernet interface (eth0) stops functioning and logs NETDEV WATCHDOG error
Uploading duplicate contact in a outbound campaign fails; however, the import tool displays upload successful message
CUOM cannot discover SIP Phone registered to cme
Unified Communications Manager: Critical services goes down when a single hard disk drive fails
SRND: Update documentation to explain the G.722 incompatibility with Unified Communication Manager software conference bridge.
Syscheck does not warn to disable CSA
Call from H.323 Tandberg endpoint fails when routed to H323 GK ICT Trk
Blind transfer and transfer fail in the CME
VPIM: Instead of IP --hostnames should also be allowed for A/A
CMM sending ACK after connection closed
SSM advertises in reserve ports 1099, 1100 for JBoss
ASA support for H.323 version 5
Cluster level RG/RL threshold settings are not preserved during upgrade
CM SIP Trunk call failures due to ASA closing connection by inspection
Insert and removal of compact flash may result in system hang
A/A: After SBR can't login to the secondary node using web page
FSWM H323 RAS inspection caused majority of the H323 call failure
CUPC cannot come up after L2 upgrade from UC6.x version to UC7.x version
UMR fails to send messages to Exchange
CUCM SDL Links go out of service under load when ASA is put inline
Recorded name not sent with VPIM message if sender is on another server
High IOWAIT resulting in call failures
Add support for SIP PUBLISH method
UMG should preserve original message information
Need to be able to send spoken name when auto-registered to UMG
H.323 calls randomly fail during load testing (high BHCA)
CUPC gets stuck in call after other party hangs up
CUE prompts are not heard on 7985 Phone
Cisco Unified CallManager does not support static codec G.726r32 on a SIP trunk.
Multicast Music-On-Hold not supported by SIP gateway
Unified MeetingPlace Express will not register to a specific zone in gatekeeper
Support SIP video pass through with audio transcoder
Stopping meeting room music when using Cisco Unified MeetingPlace Express with SIP Integration to Cisco Unified CallManager
Certificate Authority Proxy Function (CAPF) logging requires service restart
Bulk Administration Tool (BAT) should support more than 12,000 records per transaction
No protection for limiting number of active nailed up callers
Certain HP Ultra320 SCSI HDs May Exhibit Reduced Perf and Timeouts.
See also Important Notes.
Unified Communications Manager Recovery CD should have hardware diagnostic option
During a new installation of CRS as Unified IP IVR in a Unified Contact Center Express deployment, the Unified ICM subsystem configuration shows "Service Control: with No selected as the default choice"
NTP server synchronization problems when external NTP server is unavailable
Meet-me conference with MCU needs to supported with CME video
CUPM 1.3 does not support Unity High Availability
Unity deployment with multiple exchange server does not work with CUPM
See also Important Notes.
Unable to provision trunks, MGCP GW, VM ports and Media resources
See also Important Notes.
SRST gateway doesn't provide the option to configure 7915/16 sidecar
CUPC fails to transmit port 50001 due to reassembly limit of 8192
CUPM 1.3 does not support Unity Connection Active/Active deployment
CUMA does not support Unity Connection in Active-Active mode
Troubleshooting
For important troubleshooting information, tips, and recommendations related to Cisco Unified Communications System Release 7.0(1) for IP telephony, see the troubleshooting information at:
http://www.cisco.com/cisco/web/docs/iam/unified/ipt701/ENT/Introduction_to_Troubleshooting.html
Documentation Updates
•
–
http://www.cisco.com/cisco/web/docs/iam/unified/ipt701/ENT/index.html–
http://www.cisco.com/cisco/web/docs/iam/unified/ipcc701/index.html–
http://www.cisco.com/cisco/web/docs/iam/unified/ipt701/SMB/index.html•
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC7.0.1/ipt_system_inst_upg/suimt.pdf•
http://www.cisco.com/en/US/docs/voice_ip_comm/uc_system/UC7.0.1/ipt_test_results/tript701.pdfObtaining Documentation, Obtaining Support, and Security Guidelines
For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What's New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
This document is to be used in conjunction with the documents listed in the "Related Documentation" section.
CCDE, CCVP, Cisco Eos, Cisco StadiumVision, the Cisco logo, DCE, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn is a service mark; and Access Registrar, Aironet, AsyncOS, Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Collaboration Without Limitation, Enterprise/Solver, EtherChannel, EtherFast, EtherSwitch, Event Center, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, IP/TV, iQ Expertise, the iQ logo, iQ Net Readiness Scorecard, iQuick Study, IronPort, the IronPort logo, LightStream, Linksys, MediaTone, MeetingPlace, MGX, Networkers, Networking Academy, Network Registrar, PCNow, PIX, PowerPanels, ProConnect, ScriptShare, SenderBase, SMARTnet, Spectrum Expert, StackWise, The Fastest Way to Increase Your Internet Quotient, TransPath, WebEx, and the WebEx logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0809R)
System Release Notes for IP Telephony: Cisco Unified Communications System, Release 7.0(1)
Copyright © 2008 Cisco Systems, Inc. All rights reserved.
