Cisco Unified CallManager Serviceability Administration Guide, Release 4.2(3) - Alarm Information [Cisco Unified Communications Manager (CallManager)]

Table Of Contents

Alarm Information

Viewing Alarm Information in Text Format

Viewing Alarm Information in XML Format

Alarm Information

This chapter provides information on viewing Serviceability Alarms and contains the following topics:

•Viewing Alarm Information in Text Format

•Viewing Alarm Information in XML Format

You view alarm information to determine whether Cisco Unified CallManager problems exist. Use the Event Viewer program to view alarm information that is sent to the Event Log. You can view alarm information sent to the SDI or SDL trace log file in text or XML format. Use Trace to view the SDI or SDL log files in XML format or use a text editor to view the SDI or SDL log files in text format. (Trace supports text format as well.) Use CiscoWorks2000 report viewer to view Syslog messages.

Microsoft Windows 2000 documentation provides detailed information about Event Viewer and Microsoft text editors.

Viewing Alarm Information in Text Format

This section describes the procedure to view alarm information sent to the Microsoft Windows 2000 Event Log.

Procedure

Step 1 From the Microsoft Windows menu, choose Start > Programs > Administrative Tools > Event Viewer.

The Event Viewer window displays.

Step 2 Choose Application Log.

The application log containing Cisco Unified CallManager alarms displays.

Step 3 Double-click the alarm that you want to view.

The Event Properties window displays.

Step 4 For more information about the alarm, use Alarm Definitions.

Related Topics

•Viewing Alarm Information in XML Format

•Alarm Configuration

•Alarm Definitions

Viewing Alarm Information in XML Format

This section describes the procedure to view alarm information in XML format.

Procedure

Step 1 From the Cisco Unified CallManager Administration window, choose Application > Cisco Unified CallManager Serviceability.

The Cisco Unified CallManager Serviceability window displays.

Step 2 Choose Trace > Collect.

Step 3 For more information about viewing alarm information in XML format, see the "Trace Collection Configuration" section

Related Topics

•Viewing Alarm Information in Text Format

•Alarm Configuration

•Alarm Definitions

•Trace Collection Configuration

	Cisco Unified CallManager Serviceability Administration Guide, Release 4.2(3)
	Alarm Information
Cisco Unified CallManager Serviceability Administration Guide, Release 4.2(3) Index Preface Introduction Alarm Configuration Alarm Definitions Alarm Information Trace Configuration Trace Collection Configuration Trace Analysis Configuration Q.931 Translator Troubleshooting Trace Setting Configuration Service Activation Control Center Real-Time Monitoring Configuration QRT Viewer Serviceability Reports Archive Configuration CDR Analysis and Reporting CAR System Configuration CAR Report Configuration CAR User Reports Configuration CAR System Reports Configuration CAR Device Reports Configuration CDR Search Configuration Export CDR/CMR Records Configuration Microsoft Performance Bulk Trace Analysis Overview of CiscoWorks2000 Path Analysis Configuration System Log Management Configuration Cisco Discovery Protocol Support Configuration Cisco Secure Telnet Configuration Show Command Line Interface Simple Network Management Protocol Configuration Understanding CAR Reports	Download this chapter Alarm Information Download the complete book PDF of Entire Book (PDF - 3 MB) Feedback Table Of Contents Alarm Information Viewing Alarm Information in Text Format Viewing Alarm Information in XML Format Alarm Information This chapter provides information on viewing Serviceability Alarms and contains the following topics: •Viewing Alarm Information in Text Format •Viewing Alarm Information in XML Format You view alarm information to determine whether Cisco Unified CallManager problems exist. Use the Event Viewer program to view alarm information that is sent to the Event Log. You can view alarm information sent to the SDI or SDL trace log file in text or XML format. Use Trace to view the SDI or SDL log files in XML format or use a text editor to view the SDI or SDL log files in text format. (Trace supports text format as well.) Use CiscoWorks2000 report viewer to view Syslog messages. Microsoft Windows 2000 documentation provides detailed information about Event Viewer and Microsoft text editors. Viewing Alarm Information in Text Format This section describes the procedure to view alarm information sent to the Microsoft Windows 2000 Event Log. Procedure Step 1 From the Microsoft Windows menu, choose Start > Programs > Administrative Tools > Event Viewer. The Event Viewer window displays. Step 2 Choose Application Log. The application log containing Cisco Unified CallManager alarms displays. Step 3 Double-click the alarm that you want to view. The Event Properties window displays. Step 4 For more information about the alarm, use Alarm Definitions. Related Topics •Viewing Alarm Information in XML Format •Alarm Configuration •Alarm Definitions Viewing Alarm Information in XML Format This section describes the procedure to view alarm information in XML format. Procedure Step 1 From the Cisco Unified CallManager Administration window, choose Application > Cisco Unified CallManager Serviceability. The Cisco Unified CallManager Serviceability window displays. Step 2 Choose Trace > Collect. Step 3 For more information about viewing alarm information in XML format, see the "Trace Collection Configuration" section Related Topics •Viewing Alarm Information in Text Format •Alarm Configuration •Alarm Definitions •Trace Collection Configuration
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