Table B-1 CTI Error Codes
Error Name
|
Description
|
CTIERR_TIMEOUT
|
No longer used
|
CTIERR_MEDIA_ALREADY_TERMINATED
|
Attempt to terminate on a media device that already has media terminated
|
CTIERR_ILLEGAL_HANDLE
|
Handle is unknown to the system
|
CTIERR_UNDEFINED_LINE
|
Line was specified that was not found on the device
|
CTIERR_ILLEGAL_CALLINGPARTY
|
Attempt to originate call using a calling party that is not on the device
|
CTIERR_CALL_AREADY_EXISTS
|
Another call already exists on the line
|
CTIERR_LINECONTROL_FAILURE
|
Line control refuses to let a new call be initiated because of its state (probably bug)
|
CTIERR_ILLEGAL_CALLSTATE
|
Line is not in a legal state to invoke the command
|
CTIERR_CALLHANDLE_NOTINCOMINGCALL
|
Attempt to answer a call that either does not exists or is not in the correct state
|
CTIERR_TRANSFERFAILED_DESTINATION_UNALLOCATED
|
Attempt to transfer to a directory number that is not registered
|
CTIERR_TRANSFERFAILED_DESTINATION_BUSY
|
Attempt to transfer to a busy destination
|
CTIERR_TRANSFERFAILED
|
Transfer failed (probable cause is one of the call legs was hung up or disconnected from the far end)
|
CTIERR_HOLDFAILED
|
Hold was rejected by line control or call control
|
CTIERR_RETRIEVEFAILED
|
Retrieve was rejected by line control or call control
|
CTIERR_DB_NO_MORE_DEVICES
|
No longer used
|
CTIERR_DB_ILLEGAL_DEVICE_TYPE
|
No longer used
|
CTIERR_DB_ERROR
|
Device query contained an illegal device type
|
CTIERR_CANNOT_TERMINATE_MEDIA_ON_PHONE
|
Media cannot be terminated by an application when the device has a physical phone (the phone always terminates the media)
|
CTIERR_UNKNOWN_GLOBAL_CALL_HANDLE
|
No longer used
|
CTIERR_DEVICE_NOT_OPEN
|
Attempt to open either a line on a device not open, or a device that must already be registered (i.e., an IP phone device)
|
CTIERR_ASSOCIATED_LINE_NOT_OPEN
|
Command issued on a line that must be open
|
CTIERR_SSAPI_NOT_REGISTERED
|
Redirect command was issued when the internal supporting interface was not initialized; either CTI has not yet finished its initialization of and internal error occurred.
|
CTIERR_REDIRECT_CALL_DOES_NOT_EXIST
|
Attempt to redirect a call that does not exist or is not longer active
|
CTIERR_REDIRECT_CALLINFO_ERR
|
Internal error returned from call control
|
CTIERR_REDIRECT_ERR
|
Internal error returned from call control
|
CTIERR_REDIRECT_CALL_CALL_TABLE_FULL
|
Internal error returned from call control
|
CTIERR_REDIRECT_CALL_PROTOCOL_ERROR
|
Internal error returned from call control
|
CTIERR_REDIRECT_CALL_UNKNOWN_DESTINATION
|
Attempt to redirect to an unknown destination
|
CTIERR_REDIRECT_CALL_DIGIT_ANALYSIS_TIMEOUT
|
Internal error returned from call control
|
CTIERR_REDIRECT_CALL_MEDIA_CONNECTION_FAILED
|
Internal error returned from call control
|
CTIERR_REDIRECT_CALL_PARTY_TABLE_FULL
|
Internal error returned from call control
|
CTIERR_REDIRECT_CALL_ORIGINATOR_ABANDONED
|
Far end hung up on the call being redirected
|
CTIERR_REDIRECT_CALL_UNKNOWN_PARTY
|
Internal error returned from call control
|
CTIERR_REDIRECT_CALL_INCOMPATIBLE_STATE
|
Internal error returned from call control
|
CTIERR_REDIRECT_CALL_PENDING_REDIRECT_TRANSACTION
|
|
CTIERR_REDIRECT_CALL_UNKNOWN_ERROR
|
Internal error returned from call control
|
CTIERR_REDIRECT_CALL_NORMAL_CLEARING
|
Internal error returned from call control
|
CTIERR_REDIRECT_CALL_UNRECOGNIZED_MANAGER -
|
Internal error returned from call control
|
CTIERR_REDIRECT_CALL_DESTINATION_BUSY
|
Redirect destination is busy
|
CTIERR_REDIRECT_CALL_DESTINATION_OUT_OF_ORDER
|
Redirect destination is out of order
|
CTIERR_CANNOT_OPEN_DEVICE
|
Device open failed because the associated device is shutting down (unregistering)
|
CTIERR_TRANSFERFAILED_TRANSFER_ALREADY_OUTSTANDING
|
Existing transfer is still in progress
|
CTIERR_TRANSFERFAILED_CALLCONTROL_TIMEOUT
|
Expected response from call control not received during a transfer
|
CTIERR_CALLHANDLE_UNKNOWN_TO_LINECONTROL
|
Attempt to redirect call that was unknown to line control
|
CTIERR_UNRECOGNIZABLE_PDU
|
QBE protocol error (bug)
|
CTIERR_ILLEGAL_MESSAGE_FORMAT
|
QBE protocol error (bug)
|
CTIERR_DIRECTORY_LOGIN_FAILED
|
Login to the directory server failed when opening the provider
|
CTIERR_PROVIDER_NOT_OPEN
|
Attempt to issue a CTI command before the provider was open
|
CTIERR_PROVIDER_ALREADY_OPEN
|
Attempt to reopen a provider
|
CTIERR_NOT_INITIALIZED
|
Attempt to open a provider before CTI initialization completes
|
CTIERR_CLUSTER_LINK_FAILURE
|
Link failed to one of the call managers in the cluster (network error)
|
CTIERR_COMMAND_NOT_IMPLEMENTED_ON_DEVICE
|
Device does not support the command
|
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