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Table Of Contents
Release Notes for the Bulk Administration Tool Release 4.0(1)
Determining the Software Version
New Software Features in Release 4.0(1)
BAT Excel Spreadsheet for exporting to CSV file
CTI Port, Cisco IP Phone 7910,and Cisco IP Phone 7940 Support
Tool for Auto Registration Phone Support
Excel files to create CSV data files
Updating the dummy MAC address
Resolved Caveats - Release 3.0(3)
Open Caveats for BAT Release 4.0(1)
Obtaining Technical Assistance
Release Notes for the Bulk Administration Tool Release 4.0(1)
December 15, 2000
These release notes describe the new features for the Cisco Bulk Administration Tool (BAT) Release 4.0(1).
Use these release notes in conjunction with the Bulk Administration Tool Guide for Cisco CallManager document, located on Cisco Connection Online (CCO) at
http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/admin/index.htm
The latest software upgrades and release notes for Cisco CallManager 4.0(1) are available on Cisco Connection Online (CCO) at:
http://www.cisco.com/cgi-bin/tablebuild.pl/callmgr.
Contents
These release notes discuss the following topics:
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Obtaining Technical Assistance
Introduction
The Bulk Administration Tool (BAT), a plug-in application to the Cisco CallManager, enables you to add up to 10,000 phones and users to the Cisco CallManager application. Using BAT, you can perform bulk modifications to phones and delete several phones at one time.
System Requirements
The following specifications apply to BAT Release 4.0(1):
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Determining the Software Version
If BAT Release 4.0(1) is already installed, click Details on the main BAT page to see the version number.
If BAT is not installed, right click the install executable for BAT (BulkAdministrationTool.exe) > select Properties > Version > Product Version below Item Name.
Related Documents
Refer to the following documents for more information on Cisco CallManager and related applications:
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New and Changed Information
BAT Release 4.0(1) for Cisco CallManager 3.0 includes the following feature additions or changes:
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New Software Features in Release 4.0(1)
The following sections contain new and changed software features in Release 4.0(1) of BAT.
BAT Excel Spreadsheet for exporting to CSV file
BAT includes a Microsoft Excel file (BAT.xls) that provides data files, templates with macros, and support for multiple phone lines, and exports the values into CSV files for phones, users, and phone/user/mailbox combinations.
The CSV file for phones contains information about each phone as a record. All phones in a CSV file should be the same model and should have the same number of configured lines. For example, you might create a CSV file for all the Cisco IP Phone 7960 two-line phones and another for all the Cisco IP Phone 7940 one-line phones.
User Profile Updates
The updated user profile includes the following fields and their respective default:
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Also, BAT allows numbers in the LAST NAME and FIRST NAME of users.
Location
Use locations to implement call admission control in a centralized call-processing system. Call admission control allows you to regulate voice quality by limiting the amount of bandwidth available for calls over links between the locations. Location specifies the remote location accessed using restricted bandwidth connections.
Call Forward Busy Number
Call Forward Busy Number allows you to forward an incoming call to another directory number if the line is busy.
Call Pickup
Call pickup allows you to answer a call that comes in on a directory number other than your own. When you hear an incoming call ringing on another phone, you can redirect the call to your phone by using the call pickup feature.
User Interface Enhancements
You can access BAT 4.0(1) through the Cisco CallManager Administration using Internet Explorer 4.01 Service Pack 2 or later, or Netscape 4.7 or higher. BAT's user interface behaves like the Cisco CallManager Administration window.
From the BATApplication menu, you can go to the Cisco CallManager Administration window.
Update Single Line Screen
BAT 4.0(1) allows you to update a single line on a directory based on a device pool and the calling search space of the device itself. You can modify each line, so that a specific partition can only use specific numbers for Call Forward Answer, Call Forward Busy, and Call Forward No Answer.
For example, you can bar a specific line from using Call Forward No Answer with calls that have toll charges attached.
CTI Port, Cisco IP Phone 7910,and Cisco IP Phone 7940 Support
The BAT 4.0(1) interface configuration screens now include CTI port, and Cisco IP Phones 7910 and 7940 options.
BAT allows you to "Enable CTI usage" for adding bulk users. On the Insert Users and Insert Phones and Users interface screens, you can select a checkbox to enable CTI usage in DCD.
A tab in the BAT Excel template allows you to create a CSV data file for CTIPort - Users.
Tool for Auto Registration Phone Support
The Tool for Auto Registration Phone Support (TAPS), used in conjunction with BAT, updates auto-registered phones and replaces phones with predefined device configuration.
You must install the TAPS application on an application server and the Cisco CallManager publisher, which may be the same machine.
Note
Note
Important Notes
Digit Field Display Changes
BAT 4.0(1) supports for the entry of 1 to 30 characters in the user ID field. In this version, BAT supports telephone numbers from 1 to 50 digits in length; whereas, in previous version s of BAT, it only supported telephone numbers in 4 to 15 digits range.
CSV file extension
For BAT 4.0(1) Release, the CSV file may be any type of file.
BAT error code definitions
Code 10001—strErrMessage = "The Call Pickup Group entered does not exist."
Code 10002—strErrMessage = "Route partition for the Call Pickup Group must be a member of the Calling Search Space for that Line."
Code 10003—strErrMessage = "Load information can not be set for CTIPorts."
Code 10004—strErrMessage = "The Location entered does not exist."
Code 10011—strErrMessage = "The UserID already exists."
Code 10012—strErrMessage = "The Manager entered does not exist."
Code 10013—strErrMessage = "Couldn't create user object. Check if DC Directory is running."
User Password Default
When BAT creates the User records in DC directory, the password defaults to abcd
BAT Sessions
Caution
Limitations and Restrictions
The following describes the known limitations and restrictions for BAT 4.0(1).
Installation
BAT can be installed only on a system with publisher database.
CSV File Limitations
The following limitations apply to the CSV files for BAT 4.0(1):
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The CallPickUpGroup(DN/Partition Name) should exist in parent tables; otherwise, the record will be discarded.
Excel files to create CSV data files
BAT provides Microsoft Excel files to complete the data and export the data to BAT Comma Separated Value (CSV) files. You can fill up data for a maximum of 6 lines (Directory Numbers) for the phone record.
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Updating the dummy MAC address
When you need to change the dummy MAC address entered by BAT (which has a format BATXXXXXXXXXXXX where XXXXXXXXXXXX is a 12-character hex value) to set it for a hardware phone in the Cisco CallManager Administration page, set the Device Name as SEPYYYYYYYYYYYY where YYYYYYYYYYYY is the real MAC address of the hardware phone, and SEP signifies that it is a real phone.
After updating the MAC address, users can get their predefined device settings using TAPS for BAT. Refer to the Bulk Administration Tool Guide for Cisco CallManager for more information.
Netscape Navigator
The following section describes limitations users may encounter while using Netscape Navigator to view BAT 3.0(3).
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Release 3.0(3)
The Bulk Administration Tool Release 3.0(3), a maintenance release, offers no new features. Refer to the "Resolved Caveats" section for more information.
Resolved Caveats
Resolved Caveats - Release 3.0(3)
Table 1 lists and describes resolved caveats in the Bulk Administration Tool Release 3.0(3).
Open Caveats
Open Caveats for BAT Release 4.0(1)
Table 2 describes possible unexpected behaviors by BAT Release 4.0(1). Unless otherwise noted, these caveats apply to all BAT Releases up to and including BAT 4.0(1).
Service and Support
For service and support, contact Cisco Technical Assistance Center (TAC) at
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Obtaining Documentation
This section provides different methods of obtaining Cisco documentation.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.
Documentation CD-ROM
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.
Ordering Documentation
Registered CCO users can order the Documentation CD-ROM and other Cisco Product documentation through our online Subscription Services at http://www.cisco.com/cgi-bin/subcat/kaojump.cgi.
Nonregistered CCO users can order documentation through a local account representative by calling Cisco's corporate headquarters (California, USA) at 408 526-4000 or, in North America, call 800 553-NETS (6387).
Obtaining Technical Assistance
Cisco provides Cisco Connection Online (CCO) as a starting point for all technical assistance. Warranty or maintenance contract customers can use the Technical Assistance Center. All customers can submit technical feedback on Cisco documentation using the web, e-mail, a self-addressed stamped response card included in many printed docs, or by sending mail to Cisco.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.
Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.
Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.
To access Cisco.com, go to the following website:
http://www.cisco.com
Technical Assistance Center
The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract.
To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.
To contact by e-mail, use one of the following addresses:
In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers and TAC e-mail addresses worldwide, consult the following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.
Documentation Feedback
If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:
Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate and value your comments.
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Release Notes for the Bulk Administration Tool Release 4.0(1)
Copyright © 2001, Cisco Systems, Inc.
All rights reserved.
