Table Of Contents
Release Notes for the Bulk Administration Tool Release 3.0(3)
Issues with Netscape Navigator
Resolved Caveats - Release 3.0(3)
Obtaining Technical Assistance
Release Notes for the Bulk Administration Tool Release 3.0(3)
September 19, 2000
These release notes describe the caveats for the Bulk Administration Tool (BAT) Release 3.0(3). There are no new features for BAT in Release 3.0(3).
Use these release notes in conjunction with the Release Notes for the Bulk Administration Tool (BAT) Release 3.0(2) and Configuring the Bulk Administration Tool (BAT) Release 3.0(2) documents, located on Cisco Connection Online (CCO) at:
http://www.cisco.com/univercd/cc/td/doc/product/voice/sw_ap_to/admin/index.htm
The latest software upgrades and release notes for Cisco CallManager 3.0(3) are available on Cisco Connection Online (CCO) at:
http://www.cisco.com/pcgi-bin/tablebuild.pl/callmgr.
Contents
These release notes discuss the following topics:
•
Obtaining Technical Assistance
Introduction
The Bulk Administration Tool (BAT) is a plug-in application to the Cisco CallManager. BAT enables you to add up to 10,000 phones and users to the Cisco CallManager application. Using BAT, you can also perform bulk modifications to phones and delete several phones at one time.
System Requirements
The following specifications apply to BAT Release 3.0(3):
•
BAT Release 3.0(3) is compatible with Cisco CallManager Release 3.0(3).
•
BAT must be installed on the Cisco CallManager, along with the primary publisher database, and Microsoft Posting Acceptor 1.01.
Note
If Microsoft Posting Acceptor 1.01 is not installed on your system, you are prompted to install Microsoft Posting Acceptor 1.01.
•
The BAT application uses approximately 7 MB of disk space for the executable and the online documentation.
•
The BAT application requires no maintenance other than possible upgrades when Cisco CallManager is upgraded.
•
Only administrators require access to BAT.
New and Changed Information
Release 3.0(3)
The Bulk Administration Tool Release 3.0(3), a maintenance release, offers no new features. Refer to the "Resolved Caveats" for more information.
Limitations and Restrictions
The following section describes the known limitations and restrictions for BAT 3.0(3).
Issues with Netscape Navigator
The following section describes limitations users may encounter while using Netscape Navigator to view BAT 3.0(3).
•
The transaction status does not display in Netscape Navigator.
•
To view latest log, click Latest Log; then, press Ctrl + R to refresh the page so that you view the latest log. Otherwise, BAT 3.0(3) may show previous transaction details.
•
In Netscape Navigator 4.7, the '+' sign on detailed web-help does not display, although detailed web-help feature is available.
•
When user clicks on View File in the BAT tool, Netscape Navigator does not display the file unless it is a standard file type, such as ".txt" or ".csv." To view other file types, use BAT with Microsoft Internet Explorer.
•
Do not use Netscape Navigator to insert phones or users from the Cisco CallManager server. Users can use Netscape Navigator from any other client machine to perform insert actions.
Resolved Caveats
Resolved Caveats - Release 3.0(3)
Table 1 lists and describes Caveats that were resolved in the Bulk Administration Tool Release 3.0(3).
Troubleshooting
For specific troubleshooting information, refer to the Cisco IP Telephony Troubleshooting Guide for Release 3.0. You can access this guide at the following website address:
http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/3_0/index.htm
Service and Support
For service and support, contact Cisco Technical Assistance Center (TAC) at:
http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml
Obtaining Documentation
This section provides different methods of obtaining Cisco documentation.
World Wide Web
You can access the most current Cisco documentation on the World Wide Web at http://www.cisco.com, http://www-china.cisco.com, or http://www-europe.cisco.com.
Documentation CD-ROM
Cisco documentation and additional literature are available in a CD-ROM package, which ships with your product. The Documentation CD-ROM is updated monthly. Therefore, it is probably more current than printed documentation. The CD-ROM package is available as a single unit or as an annual subscription.
Ordering Documentation
Registered CCO users can order the Documentation CD-ROM and other Cisco Product documentation through our online Subscription Services at http://www.cisco.com/pcgi-bin/subcat/kaojump.cgi.
Nonregistered CCO users can order documentation through a local account representative by calling Cisco's corporate headquarters (California, USA) at 408 526-4000 or, in North America, call 800 553-NETS (6387).
Obtaining Technical Assistance
Cisco provides Cisco Connection Online (CCO) as a starting point for all technical assistance. Warranty or maintenance contract customers can use the Technical Assistance Center. All customers can submit technical feedback on Cisco documentation using the web, e-mail, a self-addressed stamped response card included in many printed docs, or by sending mail to Cisco.
Cisco.com
Cisco.com is the foundation of a suite of interactive, networked services that provides immediate, open access to Cisco information and resources at anytime, from anywhere in the world. This highly integrated Internet application is a powerful, easy-to-use tool for doing business with Cisco.
Cisco.com provides a broad range of features and services to help customers and partners streamline business processes and improve productivity. Through Cisco.com, you can find information about Cisco and our networking solutions, services, and programs. In addition, you can resolve technical issues with online technical support, download and test software packages, and order Cisco learning materials and merchandise. Valuable online skill assessment, training, and certification programs are also available.
Customers and partners can self-register on Cisco.com to obtain additional personalized information and services. Registered users can order products, check on the status of an order, access technical support, and view benefits specific to their relationships with Cisco.
To access Cisco.com, go to the following website:
http://www.cisco.com
Technical Assistance Center
The Cisco Technical Assistance Center (TAC) is available to warranty or maintenance contract customers who need technical assistance with a Cisco product that is under warranty or covered by a maintenance contract.
To display the TAC web site that includes links to technical support information and software upgrades and for requesting TAC support, use www.cisco.com/techsupport.
To contact by e-mail, use one of the following:
In North America, TAC can be reached at 800 553-2447 or 408 526-7209. For other telephone numbers and TAC e-mail addresses worldwide, consult the following web site: http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml.
Documentation Feedback
If you are reading Cisco product documentation on the World Wide Web, you can submit technical comments electronically. Click Feedback in the toolbar and select Documentation. After you complete the form, click Submit to send it to Cisco.
You can e-mail your comments to bug-doc@cisco.com.
To submit your comments by mail, for your convenience many documents contain a response card behind the front cover. Otherwise, you can mail your comments to the following address:
Cisco Systems, Inc.
Document Resource Connection
170 West Tasman Drive
San Jose, CA 95134-9883We appreciate and value your comments.
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