Table Of Contents
A - C - D - E - G - I - L - M - O - P - Q - R - S - T - U - V - W -
INDEX
A
accessing
ART 2-1
administrator reports
configuring report parameters 5-1
administrators
application menu option 2-5
admin rights
configuring 6-12
application menu option
administrators 2-5
ART
accessing 2-1
common screen properties 2-5
configuring system parameters 6-1
configuring the system 6-1
installing 1-1
logon screen 2-1
overview 1-1
specifications 1-4
uninstalling 1-4
user interface 2-5
ART database alerts
configuring 6-6
C
call duration parameters 6-3
call reports by charge
reports 4-5
call reports by duration
reports 4-7
CDR
configuring daily loader process 6-16
search by gateway 5-20
search user/extension 5-19
CDR database alerts
configuring 6-7
CDR search
by gateway 5-20
by user/extension 5-19
common screen properties
ART 2-5
configuring 6-3
admin rights 6-12
ART database alerts 6-6
ART system parameters 6-1
call duration parameters 6-3
CDR database alerts 6-7
daily CDR loader process 6-16
daily scheduler 6-9
error logs 6-18
event logs 6-17
gateways 6-20
mail parameters 6-13
manual database purge 6-8
monthly scheduler 6-11
pregeneration/mailing 6-15
QOS parameters 6-19
rating engine parameters 6-2
set limits for notification parameters 6-21
system 6-1
system preferences 6-14
time of day parameters 6-4
voice quality parameters 6-5
weekly scheduler 6-10
configuring reports
administrators 4-1
managers 4-1
CTI port
enabled or disabled 5-22
D
daily scheduler
configuring 6-9
department bills
administrators 4-1
generating 4-1
managers 4-1
E
error logs
configuring 6-18
event logs
configuring 6-17
G
gateway detail
generating reports 5-8
gateways
CDR search 5-20
configuring 6-20
gateway summary
generating reports 5-11
generating
department bills 4-1
I
individual bills
reports 3-1
installing
ART 1-1
L
loader
configuring daily CDR process 6-16
logon screen
ART 2-1
M
mailing
reports 3-3
mail parameters
configuring 6-13
manager reports
call reports by charge 4-5
call reports by duration 4-7
department bills 4-1
individual bills 3-1
mailing 3-3
quality of service summary 4-3
managers
reports 3-1
managers reports
configuring 4-1
manual database purge
configuring 6-8
monthly scheduler
configuring 6-11
O
overview
ART 1-1
P
pregeneration/mailing
configuring 6-15
Q
QOS detail
generating reports 5-2
QOS parameters
configuring 6-19
QOS reports
QOS summary 5-5
QOS summary
generating reports 5-5
quality of service summary
reports 4-3
R
rating engine parameters
configuring 6-2
reports
administrator report parameters 5-1
administrators 3-1
call reports by charge 4-5
call reports by duration 4-7
configuring the system 6-1
CTI port enabled or disabled 5-22
gateway detail reports 5-8
gateway summary 5-11
individual bills 3-1
mailing 3-3
managers 3-1
QOS detail 5-2
QOS summary 5-5
quality of service summary 4-3
system overview 5-16
traffic summary 5-13
users 3-1
S
set limits for notification parameters
configuring 6-21
specifications
ART 1-4
system
configuring 6-1
system overview
generating reports 5-16
system preferences
configuring 6-14
T
time of day parameters
configuring 6-4
traffic summary
generating reports 5-13
U
uninstalling
ART 1-4
user/extension
CDR search 5-19
user interface
ART 2-5
user reports
individual bills 3-1
mailing 3-3
users
CTI port report 5-22
reports 3-1
V
voice quality parameters
configuring 6-5
W
weekly scheduler
configuring 6-10