Table Of Contents
Administrative Accounts and Passwords
Administrator Account
BackAdmin Account
CCMCDR Account
CCMEML Account
CCMService Account
CCMServiceRW Account
CCMUser
SQLSvc Account
SQL Server Administration (sa) Account
Where to Find More Information
Administrative Accounts and Passwords
This section provides descriptions and guidelines for administrative accounts and passwords on a Cisco Unified CallManager system. It covers the following topics:
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Administrator Account
•
BackAdmin Account
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CCMCDR Account
•
CCMEML Account
•
CCMService Account
•
CCMServiceRW Account
•
SQLSvc Account
•
SQL Server Administration (sa) Account
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Where to Find More Information
Caution 
For each account, Cisco requires that the same password exist on every server in the cluster.
Administrator Account
The Administrator account serves as the default Windows NT administration account. Cisco Unified CallManager does not use this password.
Caution 
The same password must exist on every server in the cluster.
Use the following procedure to change the Administrator password.
Procedure
Step 1
Right-click the My Computer icon on the desktop.
Step 2
Choose the Manage option.
Step 3
In the window that opens, navigate to Local Users and Groups.
Step 4
Open the Users folder.
Step 5
Right-click Administrator.
Step 6
Choose the Set Password option.
Step 7
In the window that opens, type the new password in the New Password field and again in the Confirm password field; then, click OK.
Step 8
If the Cisco Unified CallManager Administration window does not display, execute Start > Programs > Administrative Tools > Services.
Step 9
Restart the IIS Admin service and the World Wide Web Publishing service.
BackAdmin Account
The BackAdmin account supports the Backup service on a Cisco Unified CallManager system.
Caution 
Cisco requires that the same password exist on every server in the cluster.
CCMCDR Account
The CCMCDR account supports the Cisco CDR Insert service, the Cisco Tomcat service, and the CDR Analysis and Reporting (CAR) tool.
Caution 
Cisco requires that the same password exist on every server in the cluster.
CCMEML Account
The CCMEML account supports the Cisco Extension Mobility Logout service.
Caution 
Cisco requires that the same password exist on every server in the cluster.
CCMService Account
The CCMService account supports the Cisco Extended Functions service and the Cisco RIS Data Collector service.
Caution 
Cisco requires that the same password exist on every server in the cluster.
CCMServiceRW Account
The CCMServiceRW account supports the Cisco Unified CallManager and Cisco CTIManager services.
Caution 
Cisco requires that the same password exist on every server in the cluster.
CCMUser
Use the CCMUser account for anonymous access to the Cisco Unified CallManager web site. When you are accessing the Cisco Unified CallManager web pages, this account gives you access without logging into NT.
Caution 
Cisco requires that the same password exist on every server in the cluster.
SQLSvc Account
The SQLSvc account functions as the core account that is used for server-to-server interaction within a Cisco Unified CallManager system. This account supports the Cisco Database Layer Monitor service and must be the same on every machine in the cluster for database replication to work properly.
Caution 
Cisco requires that the same password exist on every server in the cluster.
SQL Server Administration (sa) Account
This account serves as the default SQL Server administration account. You only use the sa password during installation and migration. Most of the system does not use this account.
Caution 
Cisco requires that the same password exist on every server in the cluster.
Where to Find More Information
Related Topics
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Cisco Unified CallManager Groups
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Call Admission Control
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Services
Additional Cisco Documentation
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Service Parameters Configuration, Cisco Unified CallManager Administration Guide
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Installing Cisco Unified CallManager Release 4.2(3)
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Upgrading Cisco Unified CallManager Release 4.2(3)
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Cisco Unified Communications Backup and Restore System (BARS) Administration Guide
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Cisco Unified CallManager Serviceability Administration Guide
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Cisco Unified CallManager Serviceability System Guide