Cisco IP Phone 8800 Series
| Overview | Product Overview |
|---|---|
| Product Type | IP Phones |
| Status | Available Order |
| Series Release Date | 18-MAR-2013 |
| Diagram | Visio Stencil (1 MB .zip file) |
- US/Canada 800-553-2447
- Worldwide Support Phone Numbers
- All Tools
Feedback
Feedback-
Top Search Results
Key Information
Customers Also Viewed
Saved Content
-
You can now save documents for easier access and future use. Saved documents for this product will be listed here, or visit the My Saved Content page to view and manage all saved content from across Cisco.com.
Log in to see your Saved Content.
Recent Security Notices
- 30-Sep-2025
- 09-Aug-2024
Document Categories
-
Data Sheets and Product Information
- Cisco IP Phone 8800 Series with Multiplatform Phone Firmware Data Sheet
- Cisco IP Phone 8861 Data Sheet
- Cisco IP Phone 8851NR Data Sheet
- Cisco IP Phone 8851 Data Sheet
- Cisco IP Phone 8811 Data Sheet
- Cisco IP Phone 8841 Data Sheet
- Cisco IP Conference Phone 8832 Data Sheet
- Cisco Video Phone 8875 Data Sheet
- Cisco IP Phone 8845 Data Sheet
- Cisco IP Phone 8865 Data Sheet
- Cisco IP Phone 8865 Key Expansion Module Data Sheet
- Cisco IP Phone 8851/61 Key Expansion Module Data Sheet
- Cisco Wireless IP Phone 8821 Data Sheet
- Cisco Wireless IP Phone 8821-EX Data Sheet
- Cisco Unified IP Conference Phone 8831 Data Sheet
- Cisco IP Phone 8800 Key Expansion Module Data Sheet
- Cisco IP Phone 8865NR Data Sheet
Data Sheets
-
English
- End-of-Sale and End-of-Life Announcement for the Cisco Video Phone 8865
- End-of-Sale and End-of-Life Announcement for the Cisco 8821 Wireless Phone Desktop Charger Power Supplies
- End-of-Sale and End-of-Life Announcement for the Cisco Wireless IP Phone 8821 and Charging Accessories
- End-of-Sale and End-of-Life Announcement for the Cisco Video Phone 8845
- End-of-Sale and End-of-Life Announcement for the Cisco CP-8821 Phone (EX version)
- End-of-Sale and End-of-Life Announcement for the Cisco Select IP Conference Phone 8831 for on-premise and accessories
- End-of-Sale and End-of-Life Announcement for the Cisco IP Conference Phone 8831 for on-premise and accessories
- End-of-Sale and End-of-Life Announcement for the Cisco CP-BEKEM-K9= and CP-BEKEM-W=
End-of-Life and End-of-Sale Notices
-
Security Notices
-
Applicable to Multiple Models
- Field Notice: FN74296 - Migration to MPP Firmware: Important Information for Cisco IP Phone 8800 Series - Configuration Change Recommended
- Field Notice: FN74094 - Ending Support for CSR Signing on Cisco CDA (Customer Device Activation) service – Product Migration or Configuration Updates Required - Workaround Provided
- Field Notice: FN - 72593 - Expiring Manufacturer Installed Certificate in Multiplatform Phones - Configuration Change Recommended
- Field Notice: FN - 70546 - Webex Calling (formerly Spark Call) Does Not Work With HW V15 or Later 8811/8841/8851/8861 and HW V20 or Later 7821/7841/7861 IP Phones - Replace on Failure
- Field Notice: FN - 72302 - Cisco IP Phones Might Fail to Operate Correctly Due to a New Manufacturer Installed Certificate - Configuration Change Recommended
- Field Notice: FN - 72222 - End of CDA/EDOS Support for Earlier Firmware - Software Upgrade Recommended
- Field Notice: FN - 70496 - Cisco IP Phones Might Fail to Operate Correctly Due to Expired Manufacturer Installed Certificate - Configuration Change Recommended
- Field Notice: FN - 64274 - CP-8821 Fails in Wireless LAN Infrastructures - Software Upgrade Recommended
- Field Notice: FN - 70047 - CP-8821 - IP Phone Displays "MIC not installed" Error Message - Workaround Provided
-
Cisco IP Conference Phone 8832
-
Cisco Unified IP Conference Phone 8831
- Field Notice: FN - 72366 - CP-8831: QuoVadis Root CA 2 Decommission Might Cause SIP and HTTPS Handshakes to Fail - Product Migration Required
- Field Notice: FN - 64071 - CP-8831 DCU (Keypad) Problems - Software Upgrade Recommended
- Field Notice: FN - 63899 - CP-8831 Radio Frequency Issue - Workaround Provided
- Field Notice: FN - 64185 - Cisco Phone 8831 - DECT Compliance Issue in Select Markets Outside North America - New Configuration, Firmware Update, or Replacement Required
-
Cisco Wireless IP Phone 8821
- Field Notice: FN - 70229 - Cisco Unified IP Conference Phone 8831 - One-Way Audio With Firmware Release 10.3(1)SR4 - Software Upgrade Recommended
- Field Notice: FN - 64138 - IP Phones Freeze, Reboot, and Disconnect from the VPN After Software Upgrade - Firmware Upgrade Required
- Field Notice: FN - 63999 - Cisco IP Conference Station 8831 Series Locally Significant Certificate (LSC) Issue - Software Upgrade Required
Field Notices
- Cisco IP Phones Call Log Information Disclosure Vulnerability
- Cisco IP Phone Remote Code Execution and Denial of Service Vulnerability
- Cisco IP Phones Web Server Remote Code Execution and Denial of Service Vulnerability
- Key Negotiation of Bluetooth Vulnerability
- Cisco IP Phone 7800 and 8800 Series Session Initiation Protocol Denial of Service Vulnerability
- Cisco IP Phone 7800 Series and 8800 Series Session Initiation Protocol XML Denial of Service Vulnerability
- Cisco IP Phone 8800 Series Authorization Bypass Vulnerability
- Cisco IP Phone 7800 Series and 8800 Series Remote Code Execution Vulnerability
- Cisco IP Phone 8800 Series Cross-Site Request Forgery Vulnerability
- Cisco IP Phone 8800 Series File Upload Denial of Service Vulnerability
- Cisco IP Phone 8800 Series Path Traversal Vulnerability
- Cisco IP Phone 7800 and 8800 Series Cisco Discovery Protocol and Link Layer Discovery Protocol Denial of Service Vulnerability
- Cisco IP Phone 8800 Series Arbitrary Script Injection Vulnerability
- Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: September 2016
- Cisco Unified IP Phone Software Denial of Service Vulnerability
Security Advisories, Responses and Notices
-
-
Release and Compatibility
- Cisco IP Phone 8800 Series Compatibility
Compatibility Information
- Cisco IP Phone 8800 Release Notes for Firmware Release 14.4(1)SR1
- Cisco IP Conference Phone 8832 Release Notes for Firmware Release 14.4(1)SR1
- Cisco IP Conference Phone 8832 Release Notes for Firmware Release 14.4(1)
- Cisco Wireless IP Phone 8821 and 8821-EX Release Notes for Firmware Release 11.0(6)SR7
- Cisco IP Phone 8800 Release Notes for Firmware Release 14.3(1)SR3
- Cisco IP Conference Phone 8832 Release Notes for Firmware Release 14.3(1)SR3
- Cisco IP Phone 8800 Release Notes for Firmware Release 14.3(1)SR2
- Cisco IP Conference Phone 8832 Release Notes for Firmware Release 14.3(1)SR2
- Cisco Wireless IP Phone 8821 and 8821-EX Release Notes for Firmware Release 11.0(6)SR6
- Cisco IP Phone 8800 Release Notes for Firmware Release 14.3(1)SR1
- Cisco IP Conference Phone 8832 Release Notes for Firmware Release 14.3(1)SR1
- Cisco IP Phone 8800 Release Notes for Firmware Release 14.4(1)
- Cisco IP Phone 8800 Release Notes for Firmware Release 14.3(1)
- Cisco IP Conference Phone 8832 Release Notes for Firmware Release 14.3(1)
- Cisco IP Phone 8800 Release Notes for Firmware Release 14.2(1)SR3
Release Notes
-
Reference
- Open Source Used In Cisco IP Conference Phone 8832 Release 12.1(1) (PDF - 1 MB)
- Open Source Licensing Information for Cisco IP Phone 8800 Series Firmware Release 12.1(1) (PDF - 2 MB)
- Open Source Used In Cisco IP Conference Phone 8832 Release 12.0(1) SR2 (PDF - 1 MB)
- Open Source Licensing Information for Cisco IP Phone 8800 Series Firmware Release 12.0(1) (PDF - 1 MB)
- Open Source Used In Cisco IP Conference Phone 8832 Release 12.0(1) (PDF - 1 MB)
- Cisco IP Phone 8800 Series for Multiplatform Phones Open Source License 11.0(1) (PDF - 1 MB)
- Cisco IP Phone 8800 Series for Multiplatform Phones Open Source License 11.0(0) (PDF - 1 MB)
- Open Source Licensing Information for Cisco IP Phone 8800 Series Firmware Release 11.7(1) (PDF - 1 MB)
- Cisco IP Phone 8800 Series Multiplatform Phones Open Source License for Firmware Release 10.4(1) (PDF - 1 MB)
- Cisco Wireless IP Phone 8821 Open Source License for Firmware Release 11.0(2) (PDF - 1 MB)
- Cisco IP Phone 8800 Series Open Source License for Firmware Release 11.5(1) (PDF - 1 MB)
- Cisco IP Phone 8845 and 8865 Series Open Source License for Firmware Release 11.5(1) (PDF - 1 MB)
- Cisco IP Phone 8800 Series for Third-Party Call Control Open Source License for Firmware Release 10.3(1) (PDF - 1 MB)
- Cisco IP Phone 8800 Series Open Source License for Firmware Release 11.0(1) (PDF - 1 MB)
- Cisco IP Phone 8800 Series Open Source License for Firmware Release 10.3(2) (PDF - 1 MB)
Licensing Information
- Accessibility Features for the Cisco IP Phone 8800 Series
- Accessibility Features for the Cisco IP Conference Phone 8832
- Certificate Authority Trust List (PDF - 353 KB)
- Cisco Wireless IP Phone 8821 Support for Third-Party Cases and Covers (PDF - 192 KB)
- Cisco Unified IP Conference Phone 8831 Accessibility Features
Technical References
-
Design
- Cisco IP Phone 8861 and 8865 Series WLAN Deployment Guide (PDF - 31 MB)
- Cisco Wireless IP Phone 8821 and 8821-EX Solution Compatibility Matrix
- Cisco IP Conference Phone 8832 WLAN Deployment Guide (PDF - 29 MB)
- Cisco Wireless IP Phone 8821 and 8821-EX Deployment Guide (PDF - 22 MB)
Design Guides
-
Install and Upgrade
-
Cisco Video Phone 8875
- Regulatory Compliance and Safety Information - Cisco IP Phone 8800 Series (PDF - 3 MB)
- Regulatory Compliance and Safety Information - Cisco Video Phone 8875 and 8875NR Information sur la réglementation de la conformité et de sécurité-Cisco Video Phone 8875 and 8875NR (PDF - 3 MB)
- Cisco IP Phone 8800 Series Regulatory Compliance and Safety Information (PDF - 3 MB)
- 8800-IP-Phone-Installation-Guide (PDF - 561 KB)
- Cisco IP Conference Phone 8832 Regulatory Compliance and Safety Information (PDF - 2 MB)
- Cisco Wireless IP Phone 8821 and 8821-EX Regulatory Compliance and Safety Information (PDF - 3 MB)
- Cisco IP Phone 8800 Series Installation Guide (PDF - 152 KB)
Install and Upgrade Guides
-
Applicable to Multiple Models
-
Cisco IP Phone 8861
-
Cisco Video Phone 8875
- Convert an Enterprise Phone to Use Webex Calling
Install and Upgrade TechNotes
-
-
Configuration
- Delete User Password Saved in MPP Devices
- Configure Debug Level in MPP Phones Registered in Webex Calling
- Block Anonymous Call on a Cisco IP Phone 8800 Series Multiplatform Phone
- Configure Brightness Display Settings on a Cisco IP Phone 7800 or 8800 Series Multiplatform Phone
- Configure Do Not Disturb (DND) Feature on the Cisco IP Phone 7800 or 8800 Series Multiplatform Phone
- Set the Language on an 8800 Series MPP Phone
- Configure Multicast Properties on a Switch through the CLI
- Configure STP Settings on a Switch through the CLI
- Assign a Softkey on the Cisco IP Phone 8800 Series Multiplatform Phones
- Manage Contacts for your Personal Directory on a Cisco IP Phone 8800 Series Multiplatform Phone
- Configure DHCP WAN Settings on the RV34x Router
- Configure Static IP WAN Settings on the RV34x Router
- Configure the Device Credentials on the FindIT Network Probe
- Configure TR-069 on the Cisco IP Phone 7800 Series or 8800 Series Multiplatform Phone
- Secure a Call on a Cisco IP Phone 8800 Series Multiplatform Phone
Configuration Examples and TechNotes
-
Maintain and Operate
-
Applicable to Multiple Models
- Cisco IP Phone 8800 Series User Guide
- Cisco Wireless IP Phone 882x Series Accessory Guide
- Cisco IP Phone 7800 and 8800 Series Accessories Guide for Cisco Unified Communications Manager
- Cisco Wireless IP Phone 8821 and 8821-EX User Guide
- Cisco IP Phone 8800 Series Quick Start Guide (PDF - 356 KB)
- Cisco Wireless IP Phone 8821 and 8821-EX Quick Start Guide (PDF - 288 KB)
-
Cisco IP Conference Phone 8832
-
Cisco Unified IP Conference Phone 8831
-
Cisco Video Phone 8875
End-User Guides
-
Applicable to Multiple Models
-
Cisco IP Conference Phone 8832
-
Cisco Unified IP Conference Phone 8831
-
Cisco Video Phone 8875
Maintain and Operate Guides
- Touch Screen Display and Navigation in 8875
- Factory Reset Cisco Video Phone 8875 Using the Keypad
- USB Ports in Cisco Video Phone 8875
- Capacitive Touch LED in Cisco Video Phone 8875
- Get to Know Cisco Video Phone 8875
- Troubleshoot and Clean an IP Phone Hookswitch
- Cisco IP Phone Cleaning Guide
- Set the Password on the Cisco IP Phone 7800 or 8800 Series Multiplatform Phone
- Reset Cisco IP Phone 7800 or 8800 Series Multiplatform Phone to Default Settings
- Reset Cisco IP Phone 7800 Series and Cisco IP Phone 8800 Series to Default Settings
- Set up Conference Calls and Meetings on a Cisco IP Phone 8800 Series Multiplatform Phone
- Report Phone Issues on the Cisco IP Phone 8800 Series Multiplatform Phone
- Create a Contact From a Call History Record on a Cisco IP Phone 7800 or 8800 Series Multiplatform Phone
- Enable Auto Answer Page on a Cisco IP Phone 8800 Series Multiplatform Phone
- How to do a Remote Factory Reset on the Cisco IP Phone 7800 and 8800 Multiplatform Series
Maintain and Operate TechNotes
-
-
Troubleshooting
-
Applicable to Multiple Models
-
Cisco IP Phone 8861
-
Cisco Wireless IP Phone 8821
- Collect Collaboration Endpoint PRT File for 78XX and 88XX IP Phones
- How to Download Certificates from Cisco IP Phones
- Cisco IP Phone Firmware Support Policy
- Troubleshoot One Way Audio Issue Using CLI Debug Outputs from Cisco IP Phone 7800/8800 Series
- Perform a Hard Factory Reset on an 8831 Series IP Phone
- Troubleshoot Cisco Phone 7800/8800 Series Intermittent Registration Issues
Troubleshooting TechNotes
-
-
Literature
- Cisco IP Phone Portfolio Brochure (PDF - 7 MB)
Brochures
- Cisco IP Phone 7800 and 8800 Series Security Overview White Paper (PDF - 856 KB)
- Cisco IP Conference Phone 8832 Deployment Guide
- Report - Listening Test on Teleconference Devices (PDF - 4 MB)
White Papers
-
Log in to see available downloads.
-
-
Below are the models within the Cisco IP Phone 8800 Series.
Unless specified, documentation for the Cisco IP Phone 8800 Series is applicable to all models.
- Cisco IP Phone 8811
- Cisco Wireless IP Phone 8821 - End-of-Support Date: 31-Jul-2028
- Cisco Wireless IP Phone 8821-EX - End-of-Support Date: 31-Jul-2028
- Cisco Unified IP Conference Phone 8831 - End-of-Support Date: 31-Oct-2024
- Cisco IP Conference Phone 8832
- Cisco IP Phone 8841
- Cisco IP Phone 8845
- Cisco IP Phone 8851
- Cisco IP Phone 8861
- Cisco IP Phone 8865 - End-of-Support Date: 31-Jul-2030
- Cisco IP Phone 8865NR
- Cisco Video Phone 8875
- Cisco IP Phone 8800 Key Expansion Module
- Cisco IP Phone 8851/8861 Key Expansion Module
- Cisco IP Phone 8865 Key Expansion Module - End-of-Support Date: 31-Jul-2030
