Cisco IP Phone 8800 Series

Cisco IP Phone 8811 Data Sheet

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The Cisco® IP Phone 8811 is a cost-effective, business-class collaboration endpoint that delivers high-fidelity, reliable, secure, and scalable voice communications for small to large enterprise businesses.

With the Cisco IP Phone 8811, you can increase personal productivity through an engaging user experience that is both powerful and easy-to-use. The IP Phone 8811 combines an attractive new ergonomic design with wideband audio for crystal clear voice communications, “always-on” reliability, encrypted voice communications to enhance security, and access to a comprehensive suite of unified communications features from Cisco on-premises and hosted infrastructure platforms and third party hosted call control

The Cisco IP Phone 8811 supports five programmable line keys. You can configure keys to support either multiple directory numbers or calling features such as speed dial. You can also boost productivity by handling multiple calls for each directory number, using the multicall-per-line feature. Fixed-function keys give you one-touch access to applications, messaging, directory, as well as often-used calling features such as hold/resume, transfer, and conference. Backlit acoustic keys provide flexibility for audio path selection and switching.

Other key features of the phone follow:

   The Cisco IP Phone 8811 offers a 5-in. high-resolution (800 x 480) widescreen backlit grayscale display. Localized language support, including right-to-left on-screen text, meets the needs of global users.

   The phone supports a built-in Gigabit Ethernet switch for your PC connection.

   Support for Cisco EnergyWise technology makes the Cisco IP Phone 8811 more energy-efficient and ecofriendly; the phone is qualified by the Energy Star organization.

   An optional wall-mount kit is orderable separately for customers seeking this capability.

Features and Benefits

Table 1 lists features and benefits of the Cisco IP Phone 8811.

Table 1.       Features and Benefits of Cisco IP Phone 8811



Hardware Features

Ergonomic design

  The phone offers an easy-to-use interface and provides a traditional telephony-like user experience.

Graphical display

  The 5-in., 800 × 480 resolution, grayscale display provides scrollable access to calling features and text-based XML applications.


  The handset is a standard wideband-capable audio handset (connects through an RJ-9 port).
  The standard coiled cord has a custom end for concealed cable routing beneath the phone (cord length is approximately 21 in. [55 cm] coiled and up to 72 in. (183 cm) extended).
  The handset is hearing aid-compatible (HAC) and meets Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA). You can achieve Section 508 loudness requirements using industry-standard inline handset amplifiers such as Walker Equipment W-10 or CE-100 amplifiers. The dial pad is also ADA-compliant.

Speaker phone

  The full-duplex speakerphone gives you flexibility in placing and receiving calls with hands free.

Analog headset

  The analog headset jack is a standard wideband-capable RJ-9 audio port.

AUX port

  You can use an auxiliary port to support electronic hookswitch control with a third-party headset connected to it.

Ethernet switch

  An internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100/1000BASE-T Ethernet network (IEEE 802.3i/802.3u/802.3ab) through an RJ-45 interface with single LAN connectivity for both the phone and a co-located PC.
  The system administrator can designate separate VLANs (IEEE 802.1Q) for the PC and phone, providing improved security and reliability of voice and data traffic.


  The phone has the following keys:
   Line keys
   Soft keys
   Back and release keys
   Four-way navigation and select keys
   Hold/Resume, Transfer, and Conference keys
   Messaging, Application, and Directory keys
   Standard keypad
   Volume-control toggle key
   Speakerphone, headset, and mute keys

Backlit Indicator

  The phone supports backlit indicators for the audio path keys (handset, headset, and speakerphone), select key, line keys, and message waiting.

Replaceable bezel

  The phone includes a black bezel; an optional silver bezel is also available separately.

Dual-position foot stand

  The display is easy-to-view and the buttons and keys are easy-to-use. The two-position foot stand supports viewing angles of 35 and 50 degrees; you can remove the foot stand for wall mounting, with mounting holes located on the base of the phone.


  You can install the phone on a wall using an optional wall-mount kit (available separately).

Physical security

  The phone is compatible with the Kensington Security Slot (K-Slot) antitheft system.

Power Features

IEEE Power over Ethernet (PoE)

  IEEE Power over Ethernet class 2. The phone is compatible with both IEEE 802.3af and 802.3at switch blades and supports both Cisco Discovery Protocol and Link Layer Discovery Protocol - Power over Ethernet (LLDP-PoE).

Cisco IP Phone Power Cube 4

  This optional power cube is used as an AC-to-DC (48V) power supply for non-PoE deployments. Use of the power cube 4 also requires the use of one of the corresponding AC country cords.

Call-Control Support

Cisco Unified Communications Manager

  8.5.1 (Non-secured mode Only)
  11.0 and later

Cisco Unified Communications Manager Express
(Unified CME)

  10.0 and later through fast track

Cisco Business Edition 6000 (BE 6000)

  11.0 and later

Cisco Hosted Collaboration Solution (HCS)

  8.6.2 and later (using supported UCM versions above)


The Cisco IP Phone 8811 requires an Enhanced User Connect License (UCL) in order to connect to Cisco Unified Communications Manager.

Product Specifications

Table 2 lists the features and specifications of the Cisco IP Phone 8811.

Table 2.       Features and Specifications



Audio codec support

  G.711a-law and mu-law, G.722, G.729a, Internet Low Bitrate Codec (iLBC), and Internet Speech Audio Codec (iSAC)

Call features

  + Dialing
  Abbreviated dialing
  Adjustable ring tones and volume levels
  Adjustable display brightness
  Agent greeting
  Auto-detection of headset
  Busy Lamp Field (BLF)
  Busy Lamp Field (BLF) Pickup
  Busy Lamp Field (BLF) speed dial
  Call forward
  Call forward notification
  Call filter
  Call history lists
  Call park
  Call pickup
  Call timer
  Call waiting
  Call chaperone
  Caller ID
  Corporate directory
  Conference, including traditional Join feature
  Cross Cluster Extension Mobility (EMCC)
  Direct transfer
  Extension mobility
  Fast-dial service
  Forced access codes and client matter codes
  Group call pickup
  Immediate divert
  Malicious-caller ID
  Message-waiting indicator (MWI)
  Meet-me conference
  Music on hold (MoH)
  Network profiles (automatic)
  On- and off-network distinctive ringing
  Personal directory
  Predialing before sending
  Private Line Automated Ringdown (PLAR)
  Ring tone per line appearance
  Service Uniform Resource Locator (URL)
  Shared line
  Silent monitoring and recording
  Speed dial
  Time and date display
  Uniform Resource Identifier (URI) dialing
  Visual voice mail
  Voice mail
  Whisper coaching

Electronic hookswitch

  You can control the hookswitch electronically with a third-party headset connected to an auxiliary port.

Quality-of-service (QoS) options

  The phone supports Cisco Discovery Protocol and 802.1Q/p standards, and can be configured with an 801.1Q VLAN header containing the VLAN ID overrides configured by the Admin VLAN ID.

Network features

  Session Initiation Protocol (SIP) for signaling
  Session Description Protocol (SDP)
  IPv4 and IPv6
  User Datagram Protocol (UDP) (used only for Real-Time Transport Protocol [RTP] streams)
  Dynamic Host Configuration Protocol (DHCP) client or static configuration
  Gratuitous Address Resolution Protocol (GARP)
  Domain Name System (DNS)
  Trivial File Transfer Protocol (TFTP)
  Secure Hypertext Transfer Protocol (HTTPS)
  Real-Time Transport Protocol (RTP)
  Real-Time Control Protocol (RTCP)
  Cisco Peer-to-Peer Distribution Protocol (PPDP)
  Cisco Discovery Protocol
  LLDP (including LLDP-MED)
  Switch speed auto-negotiation

Security features

  Secure boot
  Secure credential storage
  Device authentication
  Configuration file authentication and encryption
  Image authentication
  Random bit generation
  Hardware cryptographic acceleration
  Certificate Authority Proxy Function (CAPF)
  Manufacturer-Installed Certificates (MIC)
  Locally Significant Certificates (LSC)
  Ethernet 802.1x supplicant options: Extensible Authentication Protocol-Flexible Authentication via Secure Tunneling (EAP-FAST) and Extensible Authentication Protocol-Transport Layer Security (EAP-TLS)
  Signaling authentication and encryption using TLS
  Media authentication and encryption using SRTP
  HTTPS for client and server
  Secure Shell (SSH) Protocol server
  Secure Sockets Layer (SSL)-based VPN client

Physical dimensions
(H × W × D)

  9.02 x 10.13 x 1.57 in. (229.1 x 257.34 x 40 mm)
(excluding foot stand)

Weight (with handset)

  2.58 lb (1.17 kg)

Phone-casing composition

  Polycarbonate acrylonitrile butadiene styrene (ABS) textured plastic; Cosmetic class A

Operational temperature

  32 to 104°F (0 to 40°C)

Nonoperational temperature shock

  14 to 140°F (-10 to 60°C)


  Operating 10 to 90%, noncondensing
  Nonoperating 10 to 95%, noncondensing

Language support

  Arabic (Arabic Area)
  Bulgarian (Bulgaria)
  Catalan (Spain)
  Chinese (China)
  Chinese (Hong Kong)
  Chinese (Taiwan)
  Croatian (Croatia)
  Czech (Czech Republic)
  Danish (Denmark)
  Dutch (Netherlands)
  English (United Kingdom)
  Estonian (Estonia)
  French (France)
  French (Canada)
  Finnish (Finland)
  German (Germany)
  Greek (Greece)
  Hebrew (Israel)
  Hungarian (Hungary)
  Italian (Italy)
  Japanese (Japan)
  Latvian (Latvia)
  Lithuanian (Lithuania)
  Korean (Korea Republic)
  Norwegian (Norway)
  Polish (Poland)
  Portuguese (Portugal)
  Portuguese (Brazil)
  Romanian (Romania)
  Russian (Russian Federation)
  Spanish (Columbia)
  Spanish (Spain)
  Slovak (Slovakia)
  Swedish (Sweden)
  Serbian (Republic of Serbia)
  Serbian (Republic of Montenegro)
  Slovenian (Slovenia)
  Thai (Thailand)
  Turkish (Turkey)

Product Specifications

Table 3 gives ordering information for the phone and its accessories.

Table 3.       Ordering Information

Product Number



  Cisco IP Phone 8811, Charcoal


  Cisco IP Phone 8811, White


  Spare Handset for Cisco IP Phone 7800, 8800, DX600 Series, Charcoal


  Spare Handset Cord for Cisco IP Phone 8800, DX600 Series, Charcoal


  Spare Handset for Cisco IP Phone 7800, 8800, DX600 Series, White


  Spare Handset Cord for Cisco IP Phone 8800, DX600 Series, White


  Spare Wallmount Kit for Cisco IP Phone 8800 Series


  Spare Foot stand for Cisco IP Phone 8800 Series


  Spare Black Bezel for Cisco IP Phone 8800 Series


  Spare Silver Bezel for Cisco IP Phone 8800 Series


  Cisco Power Cube 4


  Power Cord Asia Pacific


  Power Cord Argentina


  Power Cord Australia


  Power cord for Brazil


  Power Cord European


  Power Cord China


  Power Cord Japan


  Power Cord North America


  Power Cord Switzerland


  Power Cord United Kingdom


The Cisco IP Phone 8811 phones are covered by a Cisco standard 1-year replacement warranty.

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More Information

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