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思科统一客户语音门户
思科统一客户语音门户 12.0(1)
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思科统一客户语音门户
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发布日期
11-JAN-2019
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最新安全公告
03-Sep-2024
Security Advisory: Multiple Cisco Products OpenSocial Gadget Editor Vulnerabilities
文档分类
产品手册和产品信息
参考
安全公告
安装和升级
故障排除
版本和兼容性
维护和运行
资料
配置
产品手册和产品信息
产品手册
Cisco Unified Customer Voice Portal 12.5 Data Sheet
10-Mar-2020
Cisco Unified Customer Voice Portal 12.0 Data Sheet
13-Dec-2019
Cisco Unified Customer Voice Portal 11.6 Data Sheet
04-Mar-2019
Cisco Unified Customer Voice Portal 11.5 Data Sheet
09-Aug-2016
Cisco Unified Customer Voice Portal 7.0
29-Jul-2018
安全公告
问题信息通告(Field Notice)
Field Notice: FN - 72432 - Unified Contact Center Enterprise (UCCE)/Packaged Contact Center Enterprise (PCCE)/Unified Contact Center Express (UCCX) Solution: Impact of Chrome Private Network Access Deprecation - Software Upgrade Recommended
01-Feb-2023
Field Notice: FN - 72306 - Unified Contact Center Enterprise (UCCE)/Packaged Contact Center Enterprise (PCCE) and Unified Customer Voice Portal (CVP): QuoVadis Root CA 2 Decommission Might Affect Smart Licensing - Workaround Provided
29-Mar-2022
Field Notice: FN - 70374 - Cisco Contact Center Enterprise Agreement (CC EA) Unified Customer Voice Portal (CVP) License Expiration - Software Upgrade Recommended
21-Feb-2019
Field Notice: FN - 63908 - Functionally Unresponsive Virtual Machine That Runs Contact Center Application - Software Upgrade Recommended
24-Jan-2019
Field Notice: FN - 63895 - Russian Time Zone Changes October 2014 - For Cisco Unified Contact Center Enterprise Products - Workaround Provided
22-Dec-2014
Field Notice: FN - 62435 - Cisco Customer Voice Portal (CVP) - CVP Voice Browser may Encounter a Memory Exception Resulting in Out of Service Condition - Patch Required
23-May-2006
安全公告、响应和通知
Multiple Cisco Products OpenSocial Gadget Editor Vulnerabilities
03-Sep-2024
Cisco Unified Customer Voice Portal Cross-Site Scripting Vulnerability
28-Jul-2021
Cisco Unified Customer Voice Portal Insecure Direct Object Reference Vulnerability
03-May-2020
Cisco Unified Customer Voice Portal Interactive Voice Response Connection Denial of Service Vulnerability
21-Feb-2018
Cisco Unified Customer Voice Portal Denial of Service Vulnerability
17-Jan-2018
Cisco Unified Customer Voice Portal Operations Console Privilege Escalation Vulnerability
20-Sep-2017
Cisco Unified Customer Voice Portal Cross-Site Request Forgery Vulnerability
08-Oct-2015
Cisco Unified Customer Voice Portal Cross-Site Scripting Vulnerability
02-Oct-2015
XSS and SQL Injection in Cisco CallManager/Unified Communications Manager Logon Page
10-Jul-2015
Multiple Vulnerabilities in Cisco Unified Customer Voice Portal Software
08-Aug-2014
Cisco Voice Portal Privilege Escalation Vulnerability
31-May-2014
Voice Product Vulnerabilities on IBM Servers
10-Dec-2011
Vulnerabilities in H.323 Message Processing
10-Dec-2011
版本和兼容性
版本说明
Cisco Unified CVP, Call Studio and VVB Engineering Specials
29-Aug-2025
new
参考
文档目录
思科统一客户语音门户 12.0(1)
Cisco Unified Customer Voice Portal Documentation Guide Release 12.0(1)
11-Jan-2019
许可信息
Open Source Used In Cisco Unified Customer Voice Portal 12.0(1)
11-Jan-2019
(PDF - 3 MB)
Open Source Used In Cisco Unified Customer Voice Portal 11.6(1)
13-Aug-2017
(PDF - 4 MB)
安装和升级
安装和升级指南
思科统一客户语音门户 12.0(1)
Installation and Upgrade Guide for Cisco Unified Customer Voice Portal, Release 12.0(1)
03-May-2019
配置
配置示例和技术说明
IOS语音XML网关到CVP呼叫流使用MRCPv2 ASR/TTS
19-Sep-2007
为CVP报告服务器数据库实例名称创建别名
05-Dec-2017
使用MRCPv1 ASR/TTS的IOS语音XML网关到CVP呼叫流
27-Jun-2007
使用思科CVP配置智能
21-Jul-2020
在CVP 12.0上配置安全Java管理扩展(JMX)通信
23-Jul-2020
在CVP服务器上为HTTPS Web访问配置CA签名证书
14-Feb-2017
在OAMP服务器不可用时在CVP报告服务器上配置数据库清除计划。
12-Feb-2016
在双独立VRU设置中配置CVP和IPIVR
29-May-2018
如何从CVP VXML服务器收集堆转储和线程转储
27-Nov-2018
如何通过客户语音门户(CVP)使用中继利用率功能进行部署和配置
19-Oct-2017
配置CVP客户虚拟助理(CVA)
18-Dec-2023
配置Google Dialogflow ES以改进CCE VA实施的语音识别
25-Mar-2022
配置数据库Call Studio元素 — Tomcat JNDI for SQL Database
03-Sep-2025
新
配置指南
思科统一客户语音门户 12.0(1)
Reporting Guide for Cisco Unified Customer Voice Portal, Release 12.0(1)
25-Nov-2018
Administration Guide for Cisco Unified Customer Voice Portal, Release 12.0(1)
25-Nov-2018
Configuration Guide for Cisco Unified Customer Voice Portal, Release 12.0(1)
01-Jan-2019
Port Utilization Guide for Cisco Unified Contact Center Solutions, Release 12.0(1)
11-Jan-2019
功能指南
思科统一客户语音门户 12.0(1)
Feature Guide-Writing Scripts for Cisco Unified Customer Voice Portal, Release 12.0(1)
25-Nov-2018
编程指南
思科统一客户语音门户 12.0(1)
Element Specifications for Cisco Unified CVP VXML Server and Cisco Unified Call Studio Release 12.0(1)
11-Jan-2019
Programming Guide for Cisco Unified CVP VXML Server and Cisco Unified Call Studio, Release 12.0(1)
11-Jan-2019
维护和运行
最终用户指南
思科统一客户语音门户 12.0(1)
Operations Guide for Cisco Unified Customer Voice Portal, Release 12.0(1)
26-Aug-2020
Reporting Guide for Cisco Unified Customer Voice Portal, Release 12.0(1)
11-Jan-2019
Say It Smart Specifications for Cisco Unified Customer Voice Portal, Release 12.0(1)
11-Jan-2019
User Guide for Cisco Unified CVP VXML Server and Cisco Unified Call Studio Release 12.0(1)
17-Dec-2018
维护和操作指南
思科统一客户语音门户 12.0(1)
Operations Guide for Cisco Unified Customer Voice Portal, Release 12.0(1)
11-Jan-2019
故障排除
Support FAQ
如何查看OAMP上的情景服务帐户POD统计信息
03-Jul-2018
故障排除技术说明
最近的内容
排除CVP智能许可证注册错误
01-Feb-2024
Troubleshoot Customer Voice Portal (CVP) Transfers Wrong Automatic Number Identification (ANI)
26-Jan-2023
排除CVP服务器因IP地址更改而无法访问的故障
22-Apr-2022
使用Jconsole排除CVP VXML服务器内存问题
11-Mar-2022
自动执行CVP证书命令
20-Oct-2021
排除CVP OAMP故障第404页错误
30-Sep-2021
排除VVB PlayMedia Skip和DTMF缓冲区故障
02-Feb-2021
使用思科客户语音门户排除会话刷新计时器故障
22-Jul-2020
当NOAMP VVB配置报告内部服务器错误时排除CVP 12.5故障
01-Jun-2020
排除CVP客户虚拟助理(CVA)故障
29-May-2020
排除Cisco UCCE中的代理目标规则故障
22-Oct-2019
在CVP RNA后配置座席状态和呼叫请求
19-Jul-2019
排除CVP报告完全Rootdbs问题
11-Oct-2018
了解媒体文件的VXML/CVP HTTP缓存
14-Sep-2018
查看此类型的所有文档
资料
宣传册
Cisco Customer Contact Software Policy for Using Microsoft Security and Software Updates on Products Deployed on a Retail Installation of Windows Operating System
12-May-2022
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