Cisco Hosted Collaboration Solution for Contact Center versión 12.0(1)
Descripción general del producto
| Serie | Solución de colaboración alojada de Cisco para centros de contacto |
|---|---|
| Descripción general | Descripción general del producto |
| Tipo de producto | Control de llamadas |
| Estado | Disponible Pedido de la serie |
|---|---|
| Fecha de lanzamiento | 11-JAN-2019 |
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Categorías de documentos
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Fichas técnicas e información del producto
Fichas técnicas
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- Cisco Contact Center Enterprise 12.6 Data Sheet
- Cisco Contact Center Enterprise 11.6 Product Line Data sheet
- Cisco Hosted Collaboration Solution for Contact Center 11.5 Data Sheet
- Cisco Hosted Collaboration Solution for Contact Center 11.0 Data sheet
- Cisco Hosted Collaboration Solution for Contact Center 10.6 Data Sheet
- Cisco Hosted Collaboration Solution for Contact Center 9.2.1 Data Sheet
- Cisco Collaboration Flex Plan Contact Center Data Sheet
- Cisco Hosted Collaboration Solution for Contact Center Data Sheet
.
Notificaciones de fin de vida útil y fin de venta
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- End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription v12.0 for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
- End-of-Sale and End-of-Life Announcement for the Cisco FLEX Subscription 11.x for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 11.6
- Cisco announces a change in product part numbers for the Cisco Subscription HCS for Contact Center
- End-of-Sale and End-of-Life Announcement for the Cisco ICMH and HCS Legacy Products
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Intelligent Contact Management Hosted and Unified Contact Center Hosted
English
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- Annonce d’arrêt de commercialisation et de fin de vie de Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 11.6
- Annonce de modification des numéros de référence du Cisco Subscription HCS for Contact Center
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco ICMH and HCS Legacy Products
- Annonce d’arrêt de commercialisation et de fin de vie Cisco Unified Intelligent Contact Management Hosted et Unified Contact Center Hosted
French - Canadian
- End-of-Sale and End-of-Life Announcement for the Cisco Unified Contact Center Enterprise, Cisco Packaged Contact Center Enterprise, Cisco Unified Intelligent Contact Management Enterprise, and Cisco HCS for Contact Center 12.0
- Annonce d’arrêt de commercialisation et de fin de vie de Cisco FLEX Subscription 11.x for Unified Contact Center Enterprise, Packaged Contact Center Enterprise, Customer Voice Protocol, and Hosted Collaboration Solution for Contact Center
Avisos de seguridad
Field Notices
Advertencias de seguridad, respuestas y notificaciones
- Cisco Hosted Collaboration Mediation Fulfillment XML External Expansion Vulnerability
- Cisco Hosted Collaboration Mediation Fulfillment Cross-Site Request Forgery Vulnerability
- Cisco Hosted Collaboration Mediation Fulfillment Cross-Site Request Forgery Vulnerability
- Apache Struts2 Jakarta Multipart Parser File Upload Code Execution Vulnerability Affecting Cisco Products
- Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: January and February 2017
- Multiple Vulnerabilities in Network Time Protocol Daemon Affecting Cisco Products: November 2016
- Cisco Hosted Collaboration Mediation Fulfillment Cross-Site Request Forgery Vulnerability
- Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: September 2016
- Cisco Hosted Collaboration Mediation Fulfillment Directory Traversal File System Vulnerability
- Cisco Hosted Collaboration Mediation Fulfillment Authenticated Directory Traversal Vulnerability
- Multiple Vulnerabilities in Network Time Protocol Daemon Affecting Cisco Products: June 2016
- Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: May 2016
- Multiple Vulnerabilities in OpenSSL Affecting Cisco Products: March 2016
- Vulnerability in GNU glibc Affecting Cisco Products: February 2016
- Multiple Vulnerabilities in OpenSSL (December 2015) Affecting Cisco Products
- Multiple Vulnerabilities in OpenSSL (June 2015) Affecting Cisco Products
- Multiple Vulnerabilities in OpenSSL (January 2015) Affecting Cisco Products
- GNU glibc gethostbyname Function Buffer Overflow Vulnerability
Versión y compatibilidad
Información sobre Compatibilidad
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- Contact Center Enterprise Solution Compatibility Matrix, Release 12.0(x)
Cisco Hosted Collaboration Solution for Contact Center versión 12.0(1)
Release Notes
- Release Notes for Cisco Hosted Collaboration Solution for Contact Center Solution, Release 12.0(1)
Cisco Hosted Collaboration Solution for Contact Center versión 12.0(1)
Referencia
Roadmaps de Documentación
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- Cisco Hosted Collaboration Solution for Contact Center Documentation Guide, Release 12.0(1)
Cisco Hosted Collaboration Solution for Contact Center versión 12.0(1)
Información
- Open Source Used In Cisco CTI Object Server for Contact Center Enterprise Solutions 12.0(1) (PDF - 1 MB)
- Open Source Used In Cisco Unified Contact Center Enterprise Solutions 12.0(1) (PDF - 26 MB)
Cisco Hosted Collaboration Solution for Contact Center versión 12.0(1)
Referencias Técnicas
- Web Services Reference for Cisco Unified Contact Center Domain Manager, Release 12.0(1) (PDF - 2 MB)
Cisco Hosted Collaboration Solution for Contact Center versión 12.0(1)
Diseño
Guías de Diseño
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- Solution Design Guide for Cisco Hosted Collaboration Solution for Contact Center, Release 12.0
Cisco Hosted Collaboration Solution for Contact Center versión 12.0(1)
Instalación y Actualización
Guías de Instalación y Actualización
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- Installation and Configuration Guide for Cisco Unified Contact Center Domain Manager, Release 12.0(1) (PDF - 1 MB)
- Installing and Upgrading Guide for Cisco Hosted Collaboration Solution for Contact Center, Release 12.0(1)
Cisco Hosted Collaboration Solution for Contact Center versión 12.0(1)
Configuración
Guías de Configuración
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- Cisco Hosted Collaboration Solution for Contact Center Configuration Guide, Release 12.0(1)
Cisco Hosted Collaboration Solution for Contact Center versión 12.0(1)
Feature Guides
- Cisco Hosted Collaboration Solution for Contact Center Features Guide, Release 12.0(1)
Cisco Hosted Collaboration Solution for Contact Center versión 12.0(1)
Mantenimiento y Funcionamiento
Guías para el Usuario Final
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- User Guide for Cisco Unified Contact Center Domain Manager, Release 12.0(1) (PDF - 1 MB)
Cisco Hosted Collaboration Solution for Contact Center versión 12.0(1)
Guías de Mantenimiento y Funcionamiento
- Administration Guide for Cisco Unified Contact Center Domain Manager, Release 12.0(1) (PDF - 1 MB)
- Integrated Configuration Environment (ICE) for Cisco Unified Contact Center Domain Manager, Release 12.0(1) (PDF - 3 MB)
- Security Guide for Cisco Unified Contact Center Domain Manager, Release 12.0(1) (PDF - 1000 KB)
Cisco Hosted Collaboration Solution for Contact Center versión 12.0(1)
Documentación
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