Connected Digital Experience: Build loyalty and enduring relationships with your customers.How Radius succeeds Deliver with Connected Digital Experience
Gone are the days of “one-size-fits-all” contact centres. Customers expect faster responses, personalised service, and increased availability. They want service when and how they need it. Personalised care is now the rule, not the exception.
of business leaders consider customer experience the “new battlefield” for competition.Source: Gartner
of execs list improving the customer experience as their top business imperative.Source: Harvard Business Review
of execs say fostering collaboration with customers has increased in importance in the last two years.Source: Harvard Business Review
Learn how Cisco Contact Centre Solutions are helping to transform the Customer Experience at Liberty Global.