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    Cognitive Collaboration Solutions

    Enable high performance teams and elevate customer experiences with artificial intelligence.

    Watch our Cisco Live APJC Virtual Event on-demand

    Upskill FREE and online with over 35 keynotes, technical sessions and demos designed for overcoming some of the biggest challenges in today’s climate

    Contact Cisco

    Supporting Business Continuity Amid COVID-19 Challenges

    At Cisco, we're working to do our part by providing solutions, technology, tips and resources to help our communities during this challenging time.

    Work smarter with Webex

    People insights, context, and intelligence

    Today's workflows are complex. Teamwork spans time zones, applications, and workplaces where outdated technology challenges your ability to get work done. Collaboration that integrates relationship intelligence and people insights, artificial intelligence, and business processes can result in better teamwork and proactive customer journeys. Work smarter with Webex.

    95%

    95% of workers believe artificial intelligence can improve work tasks.

    Source: Morar HPI Study

    53%

    53% of organizations believe smart meeting rooms will improving business processes.

    Source: Dimensional Research

    52%

    52% increase in contact center interaction complexity in next 2 years.

    Source: Deloitte Global Contact Center Survey

    People Insights builds relationships

    Gain instant access to people and company profiles everywhere you collaborate.

    Experiences that rival in-person collaboration

    Cognitive Collaboration delivers powerful AI and machine learning capabilities across the Webex portfolio. With capabilities like People Insights, Facial Recognition, and Webex Assistant, Cognitive Collaboration is transforming the virtual team experience.

    Cognitive collaboration powers better experiences

    Intelligent teamwork

    Discover an in-meeting experience that rivals in-person collaboration.

    Intelligent workspaces

    Create more agile workspaces that transform huddle and meeting room resources.

    Intelligent customer journeys

    Proactive contact center solutions use cognitive insights to create more meaningful customer interactions.

    Cognitive collaboration: Work smarter with Webex.

    ANALYST PERSPECTIVE

    Collaboration is changing, and so must the technologies that enable it

    This white paper from TalkingPointz explores how cognitive collaboration can transform business.

    MINDMELD BLOG

    Open-source conversational AI platform

    Learn how Cisco is committed to helping more enterprises find success building and deploying conversational applications.

    WEBINAR

    How AI and machine learning transform work and collaboration

    Watch this on-demand webinar to learn how the use of intelligent software with contextual insight makes tasks easier and provides seamless collaboration interactions.

    ANALYST WHITE PAPER

    Transform collaboration and customer engagement

    AI-powered collaboration will provide demonstrable productivity improvements.

    TECHNICAL WHITE PAPER

    Bring AI and machine learning into the workplace

    This paper takes an in-depth look at cognitive collaboration, including the evolution of AI in the workplace, tools and technologies available, and how AI contributes to better teamwork.

    SURVEY INSIGHTS

    Cognitive collaboration will shape the future of meetings

    Find out why 66% of survey respondents say they’d switch vendors in order to get an intelligent online solution.

    Services

    Connect culture, process, and technology to bring the collaboration experience to life.

    For partners

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    Looking for a solution from a Cisco partner? Connect with our partner ecosystem.

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