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Cisco Business IT Roadmap Specialist

The Cisco Business IT Roadmap Specialist certification has been retired as of May 15, 2018. Those with a current certification will remain active until its unique expiration date.

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The Cisco Business IT Roadmap Specialist is a certification program for sales professionals that engage in customer conversations designed to pinpoint a strategic view of customer needs, lead stakeholders to consensus decisions, and produce cross-architectural roadmaps. This certification will help candidates to become and succeed as a trusted advisor, to engage in and lead customers through comprehensive, relevant business discussions.

This job role based certification will help candidates to:

  • Understand IT/business strategy and priorities
  • Provide architectures, solutions, software and services
  • Deliver cross-architecture initiative roadmap


No Prerequisites

Exams & Recommended Training

Required Exam Recommended Training
820-432 BTROAD
Retired: May 15, 2018
Building Cisco Business Outcome Aligned IT Roadmap (BTROAD)

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The best way to prepare for the certification is to take the Cisco-approved training:

Building Cisco Business Outcome Aligned IT Roadmap (BTROAD)

This course enables participants to align Cisco architectures, solutions and services with a customer's strategic vision and technology needs. Participants will enhance their skills in executing a consultative, business-led sales approach.

Take exam

To earn this Cisco certification, you must pass the following exam:

820-432 BTROAD

This exam tests a candidate's knowledge about how to use a business consulting skillset to help customers align IT investments with their business strategy.


Cisco Specialist certifications are valid for two years. To recertify:

  • Pass the current version of the required exam

For more information, access the Cisco About Recertification page.