Managing User Accounts

You can update your details, access password, and also add other users to the IW Monitor.

Modifying an Existing User Account

Procedure


Step 1

Click Settings in the top right corner.

A new settings page is shown.

Step 2

Click .

The user account settings page is shown.

Step 3

To change your first name and/or last name details, do the following steps:

  1. Update the First name and Last name fields as required.

  2. Click Save Changes.

    Note

     

    You cannot change the listed e-mail address using the user account settings page.

Step 4

To change your access password details, do the following steps:

  1. Enter your current access password in the Current password field.

    Note

     

    Passwords are case-sensitive.

  2. Enter the new access password in the New password field.

    Note

     

    The new passwords must be a minimum of eight characters, and must include at least one uppercase letter, one lowercase letter, and one digit.

  3. Click Save Changes.


Viewing, Adding, and Deleting Users

Procedure


Step 1

Click Settings in the top right corner.

A new settings page is shown.

Step 2

Click .

The user account settings page with the list of existing user accounts is shown.

Step 3

To add a new user, do the following steps:

  1. Fill the new user’s e-mail address in the Email field.

  2. Fill the new user’s first name in the First name field.

  3. Fill the new user’s last name in the Last name field.

  4. Confirm that the details are correct and click the Add.

    The new user will be added to the Other users list. The status of the new user listing will be shown as Pending.

    Note

     

    A random access password will be generated for the new user.

  5. Click (eye icon) to view the generated password for the new user.

  6. Make a note and send the password details to the new user's password. The user must use their randomly generated password to log in to their new user account.

    When the new user logs in to their user account for the first time, the new user will see a notification advising them to change the randomly generated password to a new password.

Step 4

To delete a user, do the following steps:

  1. View the list of existing user accounts in the Other users section.

  2. Click on the X to the right of the user listing.

    A Remove User pop-up appears for confirmation.

  3. Click Remove.