Introduction

This guide describes how to install a CE1400V appliance into the Cisco on-premises collaboration products, including how to prepare and install the hardware, and how to do the basic initial configuration. It also provides some troubleshooting suggestions.


Note


The guide is for Cisco Expressway Series deployments only, as the appliance does not support hosting any other applications.


This chapter explains the following:

Change History

Table 1. Change History

Date

Change

Reason

September 2025

First Release

Updated content for Cisco Expressway CE1400V Appliance

Published with Expressway X15.3 release

Required Software Version

The CE1400V appliance requires virtualization software and a license (which must be customer-provided) and is a virtualized hardware replacement for the CE1300 appliance. For software downloads, go to Software Download and navigate to the Cisco Expressway.

The minimum required Expressway software version depends on which revision of the appliance you are using. You can identify this from the serial number, as follows:

Table 2. Minimum software versions supported on CE1400V appliances

Platform

Required Software

CE1400V

The following is required:

  • Hypervisor, also known as a virtual machine monitor (VMM) or virtualizer

  • VMware vSphere ESXi

  • Minimum version 7.0

For detailed information, see Virtualization for Cisco Expressway Series.

For information, see the Cisco Expressway and Cisco Expressway Select Release Note.


Caution


Although the system does not prevent downgrades to an earlier software version. You can contact the Technical Assistance Center or BEMS to downgrade to earlier versions of the Cisco Expressway.


System Sizes Supported

The CE1400V can support either a Large or a Medium Expressway system.

For appliances which are deployed as Cisco Expressway-Es (but not for Cisco Expressway-Cs) you can optionally change the default system size setting in the Expressway software from a Large system to a Medium system, or the other way round.


Note


You can optionally change the default system size settings in the Expressway software for up to either,

  • 3 Large virtual machines

  • 6 Medium virtual machines


What's Different?

Key differences between the Cisco Expressway CE1400V and the previous appliances CE1300 and CE1200

  • The CE1400V is virtualized/non-virtualized, requiring a hypervisor and license, while CE1300 and CE1200 are bare-metal appliances.

  • CE1400V offers more flexible deployment with multiple VMs, whereas CE1300 and CE1200 are single workload servers.

  • CE1400V requires customer-provided virtualization infrastructure, marking a shift from physical to virtual appliance deployment.

This reflects the evolution from physical appliances (CE1200, CE1300) to a virtualized appliance (CE1400V) with enhanced scalability and deployment flexibility.

More Information and Training

Training

Training is available online and at our training locations. Information about the courses we provide and the location of our training offices is at the following link.

Glossary

A glossary of terms is at link.

Related Documentation