Cisco Customer Collaboration Platform (CCP) (formerly SocialMiner)
| Status |
End of Support
EOL Details
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|---|---|
| Series Release Date | 29-OCT-2010 |
| End-of-Sale Date | 23-APR-2021 |
| End-of-Support Date | 30-APR-2024 |
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The SocialMiner stand-alone product is no longer supported by Cisco.
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Note: Starting with release 12.5, Cisco Cusomer Collaboration Platform (CCP) will be available as a feature of Unified Contact Center Express. Retired Releases:
- Cisco SocialMiner 11.6(2) - Cisco SocialMiner 12.0(1) This page will be decommissioned on May 30, 2026. |
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- US/Canada 800-553-2447
- Worldwide Support Phone Numbers
- All Tools
Feedback
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Data Sheets and Product Information
- Cisco SocialMiner 11.6 Data Sheet
- Cisco SocialMiner 11.5 Data Sheet
- Cisco SocialMiner 11.0 Data Sheet
Data Sheets
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English
End-of-Life and End-of-Sale Notices
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