- Working with Cisco Packaged Contact Center Enterprise APIs
- Active Directory Domain AP
- Administrator API
- Agent API
- Agent Desk Settings API
- Agent Security API
- Agent State Trace API
- Agent Team API
- Application Gateway API
- Application Gateway Global Settings API
- Attribute API
- Bucket Interval API
- Bulk Job API
- Business Hours API
- Call Type API
- Congestion Control API
- Contact Center AI API
- Courtesy CallBack API
- Cloud Connect Device Configuration
- CVP Device Configuration API
- CVP DNIS API
- CVP Graceful Shutdown
- Data Center API
- Department API
- Deployment API
- Deployment Type API
- Dialed Number API
- ECC Payload API
- Expanded Call Variable API
- Facility API
- General Setting API
- Global API
- Initialize API
- Instance API
- Internet Script Editor API
- Inventory Import API
- Inventory Auto Discovery API
- Location API
- Log Collection API
- Machine Inventory API
- Media Routing Domain API
- Network VRU Script API
- Operation API
- Outbound API
- Peripheral Gateway API
- Person API
- Precision Queue API
- Reason Code API
- Role API
- Routing Type API
- Routing Pattern API
- Scan API
- Serviceability API
- Single Sign-On Global State API
- Single Sign-On Registration API
- SIP Server Group API
- SIP Server Group Properties API
- Single Sign-On Status API
- Skill Group API
- Stats API
- Status API
- Trace Level API
- Uninitialize API
- Version API
- VVB Configuration API
- Reference
Cisco Packaged Contact Center Enterprise Developer Reference, Release 15.0(1)
Bias-Free Language
The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.
- Updated:
- December 9, 2025
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