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Port Utilization Guide for Cisco Unified Contact Center Solutions, Release 12.6(1)

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Updated:: May 14, 2021

Chapter: Port Utilization in Unified Intelligence Center

Port Utilization in Unified Intelligence Center
Unified Intelligence Center Port Utilization

Port Utilization in Unified Intelligence Center

Unified Intelligence Center Port Utilization

Table 1. Web Requests to Cisco Unified Intelligence Center and Operation Administration Maintenance and Provisioning (OAMP)
Listener (Process or Application Protocol)	Listener Protocol and Port	Remote Device (Process or Application Protocol)	Remote Port	Traffic Direction	Notes
Web Proxy for Unified Intelligence Center	TCP 8444	Browser	Random	Bi-Directional	HTTPS - Unified Intelligence Center
Web Proxy for Unified Intelligence Center	TCP 8447	Browser	Random	Bi-Directional	HTTPS - Unified Intelligence Center - Online Help
OAMP	TCP 8080	Browser	Random	Bi-Directional	HTTP - OAMP
OAMP	TCP 8443	Browser	Random	Bi-Directional	HTTPS - OAMP

Table 2. Cisco Unified Intelligence Center and Live Data
Listener (Process or Application Protocol)	Listener Protocol and port	Remote Device (Process or Application protocol)	Remote Port	Traffic Direction	Notes
CCE Live Data Cassandra Service	TCP 12000	CCE Live Data Cassandra Service (other side)	Random	Bi-Directional	Used for replicating Cassandra data
CCE Live Data Zookeeper Service	TCP 2181	CCE Live Data Zookeeper Service (other side)	Random	Bi-Directional	Used for replicating zookeeper data
Web Proxy for CCE Live Data Web Service	TCP 12005	Browser	Random	Bi-Directional	Live Data web service
Web Proxy for CCE Live Data Socket IO Service	TCP 12008	Browser	Random	Bi-Directional	Live Data Socket.IO listening port
CCE Live Data Active MQ Service	TCP 61616	CCE Live Data Active MQ Service (other side)	Random	Bi-Directional	Live Data ActiveMQ Openwire transport connector port
CCE Live Data Active MQ Service	TCP 61612	CCE Live Data Active MQ Service (other side)	Random	Bi-Directional	Live Data ActiveMQ Stomp transport connector port

Table 3. Intracluster Ports Between Cisco Unified Intelligence Center
Listener (Process or Application Protocol)	Listener Protocol and Port	Remote Device (Process or Application Protocol)	Remote Port	Traffic Direction	Notes
CUIC Reporting Process	UDP 54327 (Multicast)	Unified Intelligence Center node	—	—	Hazelcast Discovery
CUIC Reporting Process	TCP 57011	Unified Intelligence Center Node	—	—	Hazelcast

Cisco Unified Intelligence Center, which runs on the Cisco VOS operating system uses the following ports: TCP 5001, TCP 5002, and TCP 5003 for SOAP monitoring. For more information on these ports, see Port Utilization for System Services section.

For more information on other port usages, see: https://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-maintenance-guides-list.html

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