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Cisco Unified CVP, Call Studio and VVB Engineering Specials

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Updated:: August 29, 2025

Chapter: Customer Voice Portal Engineering Specials for Release 12.6(2)

Customer Voice Portal Engineering Specials for Release 12.6(2)
Customer Voice Portal Engineering Specials for Release 12.6(2)

Customer Voice Portal Engineering Specials for Release 12.6(2)

Table 1. Engineering Specials for Release 12.6(2)
ES	Description	Defects	Features	Download	Release Note	Cisco.com Posting Date
ES-23	CVP 12.6(2) cumulative ES for defect fixes and feature enhancements	CSCwo47315 CSCwo83694 CSCwo95305 CSCwo28590 CSCwn82315 CSCwn62265 CSCwp18148 CSCwp34996 CSCwp87769 CSCwo49237 CSCwo83108 CSCwo34697 CSCwn99863 CSCwo14017 CSCwn24087	This Engineering Special patch includes: Defect Fixes Tomcat – 9.0.106 User Level Access Control for Call Studio	Patch	Notes	25-July-2025
ES-21	CVP 12.6(2) cumulative ES for defect fixes and feature enhancements	CSCwm98455 CSCwn22247 CSCwn01520 CSCwm29908 CSCwm87472 CSCwk63381 CSCwm35691 CSCwk74908 CSCwk58078 CSCwm40953 CSCwk67470 CSCwn53218 CSCwn25923 CSCwf40656	Enhancement on unreachabledestination table(CSCwk58078) User Level Access Control for Call Studio Tomcat Version upgrade to 9.0.97 JRE Version upgrade to 1.8.0.432	Patch	Notes	20-Dec-2024
ES-18	CVP 12.6(2) cumulative ES for defect fixes and feature enhancements	CSCwj90053 CSCwj99057 CSCwj49487 CSCwj49477 CSCwj50509 CSCwk15854 CSCwk35847 CSCwk49628 CSCwi92998 CSCwk74047	Custom APIs New Docker based Remote custom code server for Windows and Linux TomcatVersion upgrade to 9.0.88 AppD Version upgrade to 24.3 Perl Version upgrade to 5.38.2 Openssh Version upgrade to 9.5.0.0	Patch	Notes	12-August-2024
ES-15	CVP 12.6(2) cumulative ES for defect fixes and feature enhancements	CSCwi35541 CSCwi81309 CSCwh40680 CSCwj08330 CSCwj05723 CSCwi61852	Enhanced Retry mechanism for Agent Answers. Tomcat Version upgrade to 9.0.83 JRE Version upgrade to 1.8.0.392	Patch	Notes	08-March-2024
ES-11	CVP 12.6(2) cumulative ES for defect fixes and feature enhancements	CSCwf97996 CSCwh17686 CSCwi44800	Custom Code isolation Windows 11 Support for Call Studio Enhanced error handling of Cx element Inclusive language support for CVP as well as CallStudio	Patch	Notes	21-December-2023
ES-04	CVP 12.6(2) ES for defect fixes and software upgrades.	CSCwf27113 CSCwf25557 CSCwf42047 CSCwf04115 CSCwe95138 CSCwe24858 CSCwe24862 CSCwe26060 CSCwc30370 CSCwe25137 CSCwf85199	Tomcat upgrade JRE upgrade AppDynamics upgrade	Patch	Notes	24-July-2023

Customer Voice Portal Engineering Specials for Release 12.6(2)

Table 2. Engineering Specials for Release 12.6(2)
ES	Description	Defects	Features	Download	Release Note	Cisco.com Posting Date
ES-23	CVP 12.6(2) cumulative ES for defect fixes and feature enhancements	CSCwo47315 CSCwo83694 CSCwo95305 CSCwo28590 CSCwn82315 CSCwn62265 CSCwp18148 CSCwp34996 CSCwp87769 CSCwo49237 CSCwo83108 CSCwo34697 CSCwn99863 CSCwo14017 CSCwn24087	This Engineering Special patch includes: Defect Fixes Tomcat – 9.0.106 User Level Access Control for Call Studio	Patch	Notes	25-July-2025
ES-21	CVP 12.6(2) cumulative ES for defect fixes and feature enhancements	CSCwm98455 CSCwn22247 CSCwn01520 CSCwm29908 CSCwm87472 CSCwk63381 CSCwm35691 CSCwk74908 CSCwk58078 CSCwm40953 CSCwk67470 CSCwn53218 CSCwn25923 CSCwf40656	Enhancement on unreachabledestination table(CSCwk58078) User Level Access Control for Call Studio Tomcat Version upgrade to 9.0.97 JRE Version upgrade to 1.8.0.432	Patch	Notes	20-Dec-2024
ES-18	CVP 12.6(2) cumulative ES for defect fixes and feature enhancements	CSCwj90053 CSCwj99057 CSCwj49487 CSCwj49477 CSCwj50509 CSCwk15854 CSCwk35847 CSCwk49628 CSCwi92998 CSCwk74047	Custom APIs New Docker based Remote custom code server for Windows and Linux TomcatVersion upgrade to 9.0.88 AppD Version upgrade to 24.3 Perl Version upgrade to 5.38.2 Openssh Version upgrade to 9.5.0.0	Patch	Notes	12-August-2024
ES-15	CVP 12.6(2) cumulative ES for defect fixes and feature enhancements	CSCwi35541 CSCwi81309 CSCwh40680 CSCwj08330 CSCwj05723 CSCwi61852	Enhanced Retry mechanism for Agent Answers. Tomcat Version upgrade to 9.0.83 JRE Version upgrade to 1.8.0.392	Patch	Notes	08-March-2024
ES-11	CVP 12.6(2) cumulative ES for defect fixes and feature enhancements	CSCwf97996 CSCwh17686 CSCwi44800	Custom Code isolation Windows 11 Support for Call Studio Enhanced error handling of Cx element Inclusive language support for CVP as well as CallStudio	Patch	Notes	21-December-2023
ES-04	CVP 12.6(2) ES for defect fixes and software upgrades.	CSCwf27113 CSCwf25557 CSCwf42047 CSCwf04115 CSCwe95138 CSCwe24858 CSCwe24862 CSCwe26060 CSCwc30370 CSCwe25137 CSCwf85199	Tomcat upgrade JRE upgrade AppDynamics upgrade	Patch	Notes	24-July-2023

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