New Features
Accessibility Compliance
This release ensures that the Cisco Unified Intelligence Center reporting application complies with Web Content Accessibility Guidelines (WCAG) 2.0. For more information on the supported JAWS version, see Voluntary Product Accessibility Templates (VPAT) report for Contact Center at https://www.cisco.com/c/en/us/about/accessibility/voluntary-product-accessibility-templates.html.
Custom Logon Messages
You can configure custom logon messages for Cisco Unified Intelligence Center. The custom messages appear in a pop-up box during the sign-in process. The user has to acknowledge this message to proceed further. It is not mandatory to have custom messages. Administrators can set up the logon messages in Cisco Unified OS Administration. For more information, see the Configure Custom Logon Messages section in the Administration Console User Guide for Cisco Unified Intelligence Center at: https://www.cisco.com/c/en/us/support/customer-collaboration/unified-intelligence-center/products-maintenance-guides-list.html
Edge Chromium Browser Support
This release supports Edge Chromium (Microsoft Edge). For information about supported versions, see the Contact Center Enterprise Solution Compatibility Matrix at https://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-enterprise/products-device-support-tables-list.html.
Commands
The following commands have been introduced:
Allow External Links
The administrator can enable or disable the external links in Unified Intelligence Center dashboard using the set cuic properties allow-external-links{on|off} command.
CUIC Logging
In this release, the log trace setting in OAMP interface is removed. The administrator must use the utils cuic logging commands to set the log traces. To change the log level configuration on each node in the cluster, the command must be run separately on each node.
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