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Solution Design Guide for Cisco Unified Contact Center Express, Release 12.5(1)

Bias-Free Language

The documentation set for this product strives to use bias-free language. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Learn more about how Cisco is using Inclusive Language.

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Updated:
January 28, 2024

Book Table of Contents

  • Preface for Unified CCX Solution Design for Release 12.5(1)
  • Cisco Unified CCX Solution for Release 12.5(1)
  • Unified CCX Reference Designs for Release 12.5(1)
  • Unified CCX Solutions Overview for Release 12.5(1)
  • Unified CCX Solution Design Considerations for Release 12.5(1)
  • High Availability and Network Design for Unified CCX for Release 12.5(1)
  • Solution Security for Unified CCX for Release 12.5(1)
  • Design Considerations for Integrated Features for Unified CCX for Release 12.5(1)
  • Bandwidth Latency and QoS Considerations for Unified CCX for Release 12.5(1)
  • Sizing and Operating Conditions for Unified CCX Reference Designs for Release 12.5(1)
  • Unified CCX in Hosted Collaboration Deployment for Release 12.5(1)
  • Cisco Webex Experience Management for Unified CCX for Release 12.5(1)

Notes

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This Document Applies to These Products

  • Unified Contact Center Express 12.5(1)