User
cannot park calls. After the Transfer softkey (or Transfer button if available)
is pressed and the directed call park number is dialed, the call does not get
parked.
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Ensure that the partition that is assigned to the call park number matches the partition that is assigned to the phone directory
number. See the .
Ensure that the partition and calling search space are configured correctly for the device. See the .
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User
cannot park calls. After pressing the Transfer softkey (or Transfer button if
available) and dialing the directed call park number, the user receives a busy
tone, and the IP phone displays the message, Park Slot Unavailable.
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Ensure
that the dialed directed call park number is not already occupied by a parked
call or park the call on a different directed call park number.
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User
cannot park calls. After pressing the Transfer softkey (or Transfer button if
available) and dialing the directed call park number, the user receives a
reorder tone or announcement.
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Ensure that the dialed number is configured as a directed call park number. See the Feature Configuration Guide for Cisco Unified Communications Manager.
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Parked
calls revert too quickly.
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Set the Call Park Reversion Timer to a longer duration. See the Feature Configuration Guide for Cisco Unified Communications Manager
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User
cannot park calls. The user receives a reorder tone after the reversion timer
expires.
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Ensure that the user presses the Transfer softkey (or Transfer button if available) before dialing the directed call park
number, then presses the Transfer softkey (or Transfer button) again or goes on hook after dialing the directed call park
number. Because directed call park is a transfer function, the directed call park number cannot be dialed alone. See the Feature Configuration Guide for Cisco Unified Communications Manager
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User
cannot retrieve parked calls. After dialing the directed call park number to
retrieve a parked call, the user receives a busy tone, and the IP phone
displays the message, Park Slot Unavailable.
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Ensure that the user dials the retrieval prefix followed by the directed call park number. See the Feature Configuration Guide for Cisco Unified Communications Manager.
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Parked
calls do not revert to the number that parked the call.
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Check the configuration of the directed call park number to ensure that it is configured to revert to the number that parked
the call rather than to a different directory number. See the Feature Configuration Guide for Cisco Unified Communications Manager.
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When
an attempt is made to delete a directed call park number or range, a message
displays that indicates that the number or range cannot be deleted because it
is in use.
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You
cannot delete a directed call park number that a device is configured to
monitor (by using the BLF button). To determine which devices are using the
number, click the Dependency Records link on the Directed Call Park
Configuration window.
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After
configuring a range of directed call park numbers, user cannot park a call at a
number within the range.
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Review the syntax for entering a range of directed call park numbers. If incorrect syntax is used, the system may appear to
configure the range when it actually does not. See the Feature Configuration Guide for Cisco Unified Communications Manager.
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