Installation Guide for Cisco Contact Center SIP Proxy (CCCSP)

Feature History

This table lists all the changes made to this guide, the most recent changes appearing at the top.

Feature Name

Releases

Feature Information

Cisco Contact Center SIP Proxy (CCCSP)

CCCSP-15.0(1)

Initial release of Cisco Contact Center SIP Proxy (CCCSP).

Overview

Cisco Contact Center SIP Proxy (CCCSP) supports operating within a VMware ESXi virtualized environment. The software is packaged as an ISO and is deployed using an OVA template within the ESXi environment. For more information about the ESXi environment, see https://www.vmware.com/products/cloud-infrastructure/vsphere-foundation .

Cisco Contact Center SIP Proxy (CCCSP) can be deployed in standalone mode that involves the installation of CCCSP as a single server. The standard installation method allows you to manually specify the installation information, such as hostname, IP address, and other system settings using installation wizard.

System Requirements for Installation

Virtual Machine Requirements for CCCSP

CCCSP software requires VMware ESXi host. After configuring the server hardware, install VMware vSphere ESXi.


Note

Make sure that the ESXi version is VMware vSphere ESXi 7.0.x and above.
Table 1. Virtual Machine Requirements for Cisco UCS Platform

CCCSP Options

vCPU

vRAM

vDisk

vNIC

Small - 50cps

1

6 GB

80 GB

Single

Medium – 100cps

2

6 GB

80 GB

Single

Large - 200cps

4

6 GB

80 GB

Single

X-large – 400cps

6

6 GB

80 GB

Single

Note

CPU speed is greater than or equal to 2.99 GHz.

IP Address Requirements

Configure the CCCSP server to use either static IP address or assigned via DHCP server.

We recommend you to configure static IP address to avoid dynamic IP address changes to CCCSP server IP when DHCP is used.